Question about Pentax Optio A30 Digital Camera

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Ours was dropped on the beach and the lens won't close. It was only a few grains of sand but now it will not close. The local camera shop wants $165 to repair. Do you have any advice? Thanks!! We do like this camera.

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Fixing a Lens Error on a Digital Camera
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Oct 04, 2010

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1 Answer

Camera lens will not come out all the way, and the screen says to turn camera on and off again. and absolutely nothing happens.


I brought my cybershot 7.2 to the beach, and stupid me did not have it in a proper camera case, and I am sure that a grain or two of sand got into the zoom lens. I used a sewing needle to no avail to try to probe this out, and in the end all I did was use my fingernail to help pull the zoom lens out, when turning the camera on, this worked perfectly after a few try's and the camera is now functioning as good as new.

The grain(s) of sand were obviously preventing the motor from opening the zoom lens.

Hope this helps.

Steve

Oct 10, 2009 | Sony Cyber-shot DSC-W70 Digital Camera

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My baby nephew dropped my camera on the beach and now it has some sand stuck in it and has stopped working. can this be fixed? p.s it turns on but no longer lets me take pics.


Hi!
I believe there's sand inside the lens or stabilizer - the lens unit has to be taken apart and cleaned by a professional. It's a hardware fault, not software so I'm afraid you will have to give it to a local repair shop or Kodak service center and let them clean it.
I work in Kodak service center.

Tom

Oct 09, 2009 | Kodak Easyshare 1725043 M893Is Digital...

1 Answer

Digital camera dropped lens-opened on the beach and now the lense will not open properly


Hi

There is sand in your lens and it is jamming upthe gears. One grain of sand will cause the lens to fail! You can try to take the lens apart and clean out the sand but it's not easy and an opened lens usually never focuses exactly right again.

Look for a defective camera online that has a good lens but broken LCD or some other problem and fix that one using yours as parts or have yours fixed with a new lens.

We can do a new lens install for you for about $80-90 I believe. If we can help please let us know!

Thomas D
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Affordable Digital Camera Repair

Sep 20, 2009 | Canon PowerShot SD870 IS Digital Camera

1 Answer

Lens error was at beach no sand but yet when turned on it says lens error


Anyone who has ever been near the beach knows that as soon as you are within 100ft of the sand you will feel sand in between your toes even with your sneakers and socks on. That's because sand is in the air and contaminates everything. Therefore, if you value your camera, mp3 player, radio, cellular phone PDA, or laptop computer, DO NOT TAKE IT anywhere near the beach. Solution: use an air compressor. Blow air & dust through the hose first. Use clean air to blow out extended lens area. Open and close lens and blow out several times. Firmly jolt the camera into the palm of your hand to dislodge the dirt particle. Use more air. You may notice sratches on the side of the lens cylinder that were created by the particles of sand. 99% pure isopropyl alcohol (91% if you're in a pinch is available at any drug store) can also be used on a Q tip and swabbed around the lens barrel cylinder. Make sure you use a few CLEAN Q tips on the lens. Now go buy a disposible camera and $10 mp3 player for the beach and leave the $200+ camera and IPOD at home or at the hotel room. Now you'll surely have a wonderful time at the beach.

Jul 28, 2009 | GE A730 Digital Camera

1 Answer

Powershot e1 says lens error, restart camera and won't work


Were you at the beach? If so, it more likely started when a single grain of sand clung to the side of the camera's lens barrel while it was being closed.

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Jul 10, 2009 | Canon Powershot E1 10MP Digital Camera...

1 Answer

SD 890 LENS STUCK IN OPEN POSITION


turn on the camera. now press the buttons W and T alternatively. while doing so gently assist the lens assembly to roll in. it will help.
once you get the lens assembly in. shutdown the camera and open it.
its easy if you have the proper tools.
now reach for the lens assembly and reassemble it carefully

Jul 02, 2009 | Canon PowerShot SD890 IS / IXUS 970 IS...

1 Answer

Sand in my camera


Sand, water, salt water, dirt and dust can damage the lens to the point of no return, so to speak.
It may not have been dropped if you had used the wrist strap, how ever it is now in damaged condition.
The lens needs to be taken apart to completely clean out the sand. This is a very tedious and is a job for a professional with experience.
The parts are extremely small and have close tolerances, thus any dirt or sand can cause grinding or damage to the internal parts of the lens mechanism.
If you ever get a chance to see the gears and the gear teeth, you would understand why just a few grains of sand can jam these small parts. One grain of sand can stop a lens gear from working and possibly cause a broken gear. The parts are so small that in order to see the grains of sand which cause the problem, it may be necessary to use a magnifier lens.

To even make things worse, there is grease usually on the gears. The grease will hold any sand and cause it to stick in place. Cleaning these gears is not very easy.
I have done it, and returned the camera to working condition, but not an easy job.


Aug 30, 2008 | Nikon COOLPIX L3 Digital Camera

1 Answer

Lens cover is stuck half way open on Lumix DMC-TZ3


argh! me, too! i love this camera, but the lens cover is just plain stupid. we used the camera at the beach for a couple days, and i could tell a grain of sand got stuck behind the lens cover. now it is jammed and the camera is totally out of commission. why make a camera built for outdoor conditions, then put a lens cover like that on it!! i can't find a tech who can fix it, either. went to three shops in NYC and all said the cost to deal with it would pretty much buy me a new one... ! :(

Jul 29, 2008 | Cameras

3 Answers

Does it need regular cleaning?


Hi,
'
Sand generally has no effect on the electronic side of the camera, however it will definitely can cause problems with the mechanical aspect of the camera such as the zoom lens. this can be removed with a can of compressed air.

Suntan lotion likewise should not be any problem except for smudges on the housing/casing and especially bad for the lens. Additionally, the lotion would help the sand adhere to crevices and nooks of the camera. Wiping should get you just fine.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Feb 17, 2008 | Canon PowerShot SD600 Digital Camera

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