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Initializing means that the printer is starting up and getting all functions ready such as fax, print engine, scanner. If your printer is freezing with just initializing on the screen then there is a problem. If you have added any extra memory to the printer remove and try to restart. Most common failure is the formatter itself.
NVRAM Initialization: 1. Turn the printer off. 2. Press and hold down CANCEL (X) and Start Copy (button just below the X button) buttons at the same time while powering on printer. *Keep these buttons press while you power on the printer* 3. Continue to hold down buttons until the printer display reads PERMANENT STORAGE INIT. 4. Release the buttons when "PERMANENT STORAGE INIT" is displayed. Printer will return to Ready automatically.
Background of issue- When 4345/M4345 boots up, amber light comes on under start button and the message "Initializing Scanner" is displayed. The unit will print but will not preform any scan functions.
Steps taken to try to resolve issue: 1. Updated firmware 2. Restored factory defaults 3. Took off cover in back of printer covering scanner controller board and reseated all cables 4. Took apart scan unit and cleaned (2)mirrors in scan head 5. Took off back cover of unit, reseated cables coming from scanner controller board 6. Ran Scanner Test, in menu (which everything functions properly)
Usually I would say scanner or controller board has failed but I had 3 M4345 come down with this issue in one week. The only resolve i've found for this issue is repetitively turning on and off the unit until it comes up without "scanner initializing" message. Once it comes up it functions 100% until the unit is turned off and issue will come back.
I'm at a loss here with so many units having same issue, open to any advice. I once took the formatter out of bad unit and put it in good one and it caused the issue in the good one but i'm double verifying this tonight. Thanks for any help.
This is a problem with the formatter board, try doing an nv ram ( turn off the printer and hold down the right arrow and the cancel button, turn the printer back on and continue holding until you see permanent storage init). If this doesn't work call hp tech support 1800 334 5144 and ask for a case number. This printer has a service note which will cover the formatter for 2 years.
The all-in-one product display always reads "Initializing"
This may occur in a low power situation. Follow these steps in order to determine the cause:
Verify that the computer and the all-in-one product have a three-prong power plug.
the product cable from any power strips or surge suppressors, and plug
it directly into a grounded (three-prong) wall outlet.
If the all-in-one has an ADF with an external cable plugging into the back of the product:
Turn off the unit.
Unplug the power cable from the wall outlet.
Unplug the ADF cable from the back of the product.
Plug the ADF cable to the back of the product.
Plug in the power cable, and turn on the power.
If no change, the problem is not the ADF.
If the problem clears, turn off the all-in-one, unplug the power cable, and plug in the ADF.
If the error returns, the ADF is defective. Contact HP Customer Care to get the ADF replaced.
the USB or parallel communication cable from the back of the all-in-one
and try to power up the all-in-one. The computer may be grounding out
through the communications cable. If this corrects the issue, check the
grounding of the computer and outlet.
If the above steps did not resolve your issue, contact HP for additional issue verification or the servicing of your product.
This is straight out of p. 67 of the user's manaul, available on iRiver website (it may not work if the computer does not recognize the device):
Initializing H10 67 Additional information Firmware upgrade 66 What is firmware ? It is the operating system that works in the H10. iriver provides you with the latest and best features through Firmware upgrade. You can choose manual or automatic upgrade function. For information on automatic upgrade, refer to the iriver plus instruction manual. Manual firmware upgrade 1 Select [Option - Firmware Upgrade] from the menu in iriver plus. Do not disconnect H10 during firmware upgrade. Internet must be connected for the "Firmware Update" function. Change to "Player must be connected to the PC for Firmware Upgrade function. Note Please initialize H10 player in the following cases. All music, pictures, text, and data will be erased from the player during this initialization. - if there appears to be corruption on the internal hard drive. - if an error message displays and the player doesn't boot properly. 1 Connect the player and PC using the cable supplied with the player. Open iriver plus. Select [Option-Portable Device Initialization]. 2 3 Click [Start] to begin initializing. Initializing H10