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New WD My Book 160 GB won't open on my laptop, all hooked up

Hooked up, won't open or start

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I have one of these. The USB port must be strong enough to run this drive. A powered USB hub between the computer should be used for best results.

On many laptops, the USB ports are not strong enough to operate this drive. On the desktop, only the main ports from the mother board are recomended.

Jerry G.

Posted on May 29, 2008

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1 Answer

Why is there a question mark on my WD My Book 500 external Hard drive short cut?


Wow, Im amazed at the guy who threw his WD into the freezer for a week after a fatal crash and was able to get most of his stuff back! I was so frustrated after my second WD crashed that I gave up and used it as a door stopper. I was too bummed out to even bother returning it for an exchange, and when I did think of doing that, it was too late. I decided never to buy WD again, their drives are pure junk!
Reply to:My Computer does not show: Western Digital My Book Essential Edition 500 GB external USB hard drive)

Jan 03, 2012 | Western Digital 500GB My Book World...

1 Answer

My HD accindentally fall down.when i reconnected it it works as normal.but when i try to upload a video fromHD it suddenly not functioning.my laptop doest show the WD icon anymore and the ligths doenst...


try to resart it and if still dose not work then bring it to the store you got it from and get a new one but tell
them it was like that the hole time


(( LIE ))

Nov 07, 2011 | Western Digital My Book Essential Edition...

1 Answer

I connected usb port and WD Smart Ware wont start


WD has a program called discovery. It will find the drive for you. Free download.

Oct 26, 2011 | Western Digital My Book Essential Edition...

1 Answer

I PLUGGED IN MY WD MY BOOK ESSENTIAL 500 GM BUT I'M NOT GETTING A WIZARD OR ANYTHING IN ORDER TO START A BACKUP. I DON'T KNOW HOW TO START A BACK UP WITHOUT ANY INSTRUCTIONS :)


Download a program called discovery from WD, it is free. When installed, plug in the drive and run the discovery program. Your drive should work properly. Then you can download the backup program, also free. When you run that one it will guide you through the process. Please let me know how it works for you.

Aug 29, 2011 | Western Digital My Book Essential Edition...

1 Answer

I have a WD extern harddrive model 25001032. Icannot open it in windows 7. do I need a new driver? and where can I get it?


Download a program called discovery from WD, it is free. When installed, plug in the drive and run the discovery program. Your drive should work properly. Please let me know how it works for you.

Aug 04, 2011 | Western Digital My Book Essential Edition...

1 Answer

WD 640Gb My Book Essential: HD on main computer


files must be "imported" into your new mail program.
the new computer may have a newer or different version.

Apr 08, 2010 | Western Digital My Book Essential Edition...

1 Answer

WD My Book Studio Ed. (Mac) - 2TB - stopped working for no reason


plug your drive in to your computer, right click
on my computer and bring up disk manager,
open disk manager and see if your wd drive
shows up. then reinitialize the drive and this
will hopefully solve your problem.

Aug 21, 2009 | Western Digital My Book Home Edition 500...

1 Answer

Broken usb housing on WD 500 gb my book


You should be able to take out the 3.5 drive that is inside and move it to a new enclosure (does not have to be WD) Tiger Direct has them. You can find them at BestBuy or online for less than $40

Jul 26, 2009 | Western Digital My Book Essential Edition...

2 Answers

WD 160 Gb in Mac OS


I have the same problem with a mac and all of the above problems. Help?

Aug 21, 2008 | Western Digital My Book Essential Edition...

1 Answer

I/O error msg


Try to scan your WD with a program like "HD Tune Pro" for dead sectors.
At the moment I get the same errors, because of a dead sector.

Jun 03, 2008 | Western Digital My Book Essential Edition...

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