Question about Rheem Paloma PTG-42PVN / RTG2-42PVN Natural Gas Indoor

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PTG2-42PVN - When I turn on water heater it runs maybe 5 minutes and shuts off remote flashes C4 13 and the led on pc board flasshes 6 times goes off and then flashes 6 times and so on.

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  • ajgjw Oct 04, 2010

    Tried what you said and it didn't work.

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C4/13 refers to the "flow control valve".
And if you are getting a C8/13 code, this refers
the last sequence in the "burner ignition".

You should contact Rheem at this link: rheem.com/
or call 1-800-432-8373 and they can recommend a local installer in your area.


Good Luck!

Jim

Posted on Oct 05, 2010

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Most likely problem is the remote control not the main board. A safe temporary fix is to unplug the heater from the 110 volt outlet, remove the two low voltage wires from the remote control and use a small wire nut to connect the two conductors together. Plug the heater back into the 110 outlet and the heater should work just fine. The default water temperature is about 118 degrees at the heater. Replace the remote control ASAP.

Posted on Oct 04, 2010

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1 Answer

2 yr old ecco sense UMC 117 unit flashes 38 beeps and wont give hot water


1) Copy following link for Rheem tankless troubleshoot, including ecosense.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

2) Probably needs new circuit board.

3) Product manual usually give list of required yearly maintenance.
Perform the maintenance, just like changing oil on car, and then service technician is familiar with your water heater and can count on your money each year around Christmas.

4) For independence, reliability, cost, and convenience, don't buy tankless water heater, or any other expensive/complicated water heater that requires yearly maintenance, and generally cannot be repaired by homeowner.

Jan 04, 2013 | Rheem Tankless Water Heater Main Remote...

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I have Model PTG2-42PVN it shuts off and the remote flashes C7 and 76. What does this mean???


Could be the remote control. Disconnect remote and see if tankless works fine.

Probably bad PC board. Rheem will send new board and you can install yourself.

Bad PC board is kind of like the motherboard on your computer, so expect same level of performance after replacing motherboard ... which usually means the computer's days are numbered before another major problem.

Copy following links:
http://waterheatertimer.org/pdf/Rheem-error-code-C7-76.pdf
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Sep 18, 2012 | Water Heaters

1 Answer

I have a Paloma PTG-74PVN tankless natural gas water heater. It was installed 3 years ago and has worked great until 2 days ago. Currently, the water heater will run for approximately 10 minutes, i.e....


Try turning the thermostat uo a small amount and see if this makes a difference. I suspect the control board is bad but I would try adjusting t-stat before I spent money on board or service call. Thank you

Dec 16, 2010 | Rheem Paloma PTG-74PVN / RTG-74PVN...

1 Answer

Main remote control is not working can you bypass the remote temporarily


No. However you may be able reset the thermostat to its factory setting.
Turn the thermostat off.
Shut of the gas and water supply to the unit.
Unplug or disconnect the unit from its electrical power source. Disconnect the thermostat from the heater.
Wait approximately 5 to minutes, and then reattach the thermostat wires to the heater.
Turn the water supply on and open the tub faucet to its hottest setting for about a minute.
Turn the faucet off and make sure no water water is flowing anywhere in the house.
Turn the gas supply back on.
Reconnect the thermostat wires to the heater.
Connect or turn the power supply back on.
Wait at least 2 minutes before turning the thermostat power button back on.
After the thermostat power button has be pressed, wait an additional 2 minutes before running water.
Test the heater at this time. Turn the water on at the farthest faucet to its hottest setting. measure the temperature with a cooking thermometer.
If you need to make adjustments to the water temperature, either up down, shut all the faucets off first.
The thermostat should read 100 degrees Fahrenheit when it first starts.
If you are receiving an error massage, consult with the manufacturer.
If the thermostat is reading the correct water temperature but the unit is not operating, there are other issue need to deal with. Let us know if this works or you need further assistance.


Sep 26, 2010 | Rheem Tankless Water Heater Main Remote...

1 Answer

Rheem tankless water heater error code C4 13??


check diaphrapm valve or micro/switch best of luck

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PTG-74PVN Error Code -0 14 and LED on the controller board flashes 4 blinks every 6 seconds. Fan turns on few seconds after power up then stops. No fan, no spark, and no fire when water flows. Where can I...


code 14 is a big deal shut that thing down! you will burn it up if you keep running it, your over heat wrap on the heat exchanger is too hot. call rheem they can walk you through it

Aug 12, 2009 | Rheem Paloma PTG-74PVN / RTG-74PVN...

2 Answers

Rheem powervent2 water heater not starting


I am guessing that their is a flag control(switch) in the airstream of the vent and it is now stuck in the closed position due to the snow, maybe. Find the flag switch and make sure it can move freely. It must move freely for the venter fan airstream to operate or move it.  

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