Question about Whirlpool Duet GHW9150P Front Load Washer

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We have a Duet that is 2yr 2 month old the washer will not spin and give a F11 code. What do I do?

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  • Whirlpool Master
  • 3,051 Answers

HELLO THERE
F/11 Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
  • Check the Drive system for any worn or failed components
  • Check MCU
  • Check CCU
  • Check Motor
  • Check Wire Harness

Posted on Oct 04, 2010

  • jcgoad Mar 09, 2012

    I have checked all of those things and have changed the mcu and still having the same problem.

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WHAT MEANS ERROR CODE FOR MY DRYER MACHINE F11?


Communications error.

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  • Jan 30, 2016 | Dryers

    1 Answer

    Whash machine


    The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

    If the washer starts to fill but the drum NEVER moves, your MCU is bad

    If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

    If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

    Thanks

    Feb 04, 2014 | Kenmore HE4t 3.8 Cu. Ft. King Size...

    2 Answers

    We have a Kenmore Elite Quiet Pak 4 Washer that we have had for 5 years. It has been flashing F11 and DL back and forth for months. We had a tech come out (not sure he knew what he was talking about) and...


    The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

    If the washer starts to fill but the drum NEVER moves, your MCU is bad

    If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

    If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

    Thanks

    Aug 19, 2011 | Kenmore Front Load Washer

    1 Answer

    When the washer goes into spin cycle, it makes a very loud noise and then the spin cycle stops and F11 appears on the screen


    This just happened to me tonight too - but I ddint get the F11 code.
    When I stopped the machine, there were small plastic threads everywhere and when I investigated - the white plastic ring that is covered by the gasket - if you pull the gasket back you can see it - was shredded! I am afraid of the cost to fix this one. My machine is about 7 years old. Is it fixable - or should I give up?

    Jun 28, 2011 | Whirlpool Duet GHW9150P Front Load Washer

    2 Answers

    I keeg getting the dreaded F11 anf DL code!


    Hi,
    The following list of codes indicates an electronics communication problem with the washer:

    Duet HT® washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99
    Duet® washer - F05, F07, F09, F10, F11, F13, F14, F15, F21, F22, and FdU
    Duet SportTM washer - F01, F11, F23, F24, F27, F28, F29, F30, F31, and F33
    PLACEHOLDER FOR ART
    To remove the error display, press Pause/Cancel twice.
    If Pause/Cancel does not work:
    1. Unplug washer or disconnect power for one minute.
    2. Plug in washer or reconnect power.
    3. Re-select the cycle and press Start.
    NOTE: If the error remains on the display, then call for service.

    Take care

    Jun 22, 2010 | Whirlpool GHW9400 Front Load Washer

    2 Answers

    I have a F11 failure. Initially stopped after 2 minutes. But after disconnecting and reconnecting wires to ccu it worked for a couple of days. Then began to stop after 10-12 minutes - then again F11 fault....


    STOP the insanity....that's what you're saying if you encounter the F11 and/or fDL error codes on your washer. If you're not there yet, you will be soon....
    The dreaded F11 and/or fDL codes - been there done ALL that!! Our Whirlpool DUET washer is just over 5 years. We experienced our first F11 code 6 months ago (warranty just expired what else is new?). When it first happened, I thought nothing of it - hit the cancel button and the machine reset itself. Then it happened again and again and again. Each time it happened it was more challenging to reset it. I searched for the fix on line - I should have done my research before we purchased the washer.
    I was able to determine the error was stemming from the CCU board. Order a new one at over $300.00 and have the same thing happen again - I don't think so. We tried EVERYTHING suggested on multiple websites.....unplugging the washer, hitting the right upper side, checking wires, wiggling the wires, wedging things to improve contacts, soldering, re-soldering, Vaseline, changed relays....anything and everything was a temporary fix. Contact Whirlpool directly? Tried that too, they apparently don't recognize there is an issue with F11 fDL errors, "not a commonly called in concern". Really?? We started searching washers to purchase....I couldn't bare spending $$$ for another washer, but we are a busy active family with 4 kids - what are our options? Then one night after searching the websites for one last desperate attempt at salvaging our washer, I followed through on a link:
    http://cgi.ebay.com/Whirlpool-Duet-Kenmore-HE3T-CCU-Repair-For-F11-FDL-Code_W0QQitemZ230397337074QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item35a4c05df2

    email: selling.surplus@gmail.com

    Now, I'm the biggest sceptic in the world and the most frugal consumer - really I am. I am posting my testament to this service because I've been there - frustrated, disappointed, angry. I am so pleased with the service Ed provided - from answering all my questions, to the superb job he did on the CCU. You can review all the comments posted by all his other pleased customers on eBay. I had to stand by my washer for the first 6 loads - just in case the beep beep beeps started. To my astonishment, amazement, and surprise - it never happened!! In my opinion, this is the only true fix for your F11/Fdl error!!
    I never imagined in my wildest dreams ever telling anyone how happy I am to be doing my laundry again, but I really am!!

    May 10, 2010 | Whirlpool GHW9400 Duet Washer

    1 Answer

    Duet GHW9160PW0 F11 Issue


    not related to shake, issue, but hte f111 and dl issue def sounds as if the connection between the 2 has been compromisdd, in my experience it has been a faulty CCU, losing communitcationsd with the door latch thus the f11

    Dec 27, 2008 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    Whirlpool Duet Error Code F11


    its your ccu board under top in back easy to change about 300.00 that is f 11 code "plz"

    Nov 15, 2008 | Whirlpool Duet GHW9150P Front Load Washer

    4 Answers

    F11 code washer locks up


    We've had this problem for about a yr when i finally firgured out how to correct it. the problem is that the circuit board is attached to the washer, when it starts to shake it causes the connections to loosen and theats the fault code you get. How I fixed this was to suspend the circuit from a bungie strap this will allow the washer to shake all it wants and the circuit board is stable, connections stay tight andwasher works fine, after 6 months not one error code at all

    Aug 07, 2007 | Whirlpool Duet GHW9150P Front Load Washer

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