Question about Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Rinse cycle stops. F02 error code. Tried to solve the problem by cleaning the drain pump strainer but no luck. I assume that if the drain pump filter is not clogged then it's probably a problem with the drain pump itself? I pulled the cover off of mine and there wasnt much of anything in it. However, when on rinse/empty cycle the washer makes a loud noise, similar to a dry bearing in a motor, so I assume the drain pump needs to be replaced. I also had to drain the washer. Sure would be nice if the designers put a channel in front of the release knob so the water would flow straight out instead of all around the frame.

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  • Whirlpool Master
  • 2,605 Answers

Hello, Welcome to FixYa. The "F02" on your model of washer indicates the machine has detected a fault or obstruction in the drain process as you obviously already know. Chances are the pump itself is the fault based on your post, at least it can`t be ruled out...yet. Here`s how to check it and clean it... Though it being full of water may make it messy. A wet-dry shop vac is handy in this situation. If it is in a position that allows you too lean it back against something strong or a second set of hands it will help if tilted back almost all the way. Careful not to hurt the machine or yourself, and undo the fill hoses and drain hose. **Turn off the breaker at the service panel or unplug the washer from the wall socket...safety first** 1) locate the screws in front at the very bottom of the panel below the door and pull the panel down and forward until it is off. They will be either 1/4" hex head or #20 torx head screws. 2) You will immediately see the drain pump in front of you with a large removable filter. 3) Turn it counter-clockwise should allow you to remove it and inspect it and clean it out. Make a good thorough inspection inside the pump as well not just the removable filter. 4) Re-insert the filter and before placing the panel back run a test rinse/drain cycle to inspect for leaks and to verify the unit drains and spins now. ( If the problem still exist`s the "F21" will re-appear. If so you`ll need to check the hose/rubber bellows from pump to tub...back-flow ball...for other obstructions ). 5) If all appears OK after your efforts, well your efforts paid off...pat yourself on the back. You just saved yourself potentially a couple hundred bucks ! Now You should be good to go. Re-attach the lower panel and you`re back in business. **NOTE: if this still fails to remedy the F02 or if it returns immediately during the next drain you may require a pump unfortunately...part # 280187 available at "searspartsdirect.com" "repairclinic.com" etc. **This however can also be caused by the back-flow ball inside the bellows which connects the tub to the pump. There is a large clamp which secures it to the tub, but if you remove it to clean out all the dirt built up inside, make sure you get it good and secure when putting it back.** If you'd like the benefit of this solution with pictures, visit my profile page and look for similar "F21" or "F02" postings they are one and the same just different eras. Let me know how it goes and if you require further assistance. Thanks for choosing FixYa. Please take a moment to rate the solution provided for you here today. Good luck. Regards, Macmarkus :)

Posted on Oct 04, 2010

Testimonial: "My drain pump wasnt clogged so I assumed it was the pump -- turned out I was right. Installed a new one ($125) and the washer is now working fine."

  • Mark MacDonald
    Mark MacDonald Oct 06, 2010

    Awesome, glad it worked out for you. If you'd had a tech do this it would have cost twice as much or more likely...good job.

    Another testimony of how "FixYa" helps folks helping themselves. Spread the word.

    Again, Thanks for choosing FixYa.

    Regards,

    Macmarkus :)

  • alejules Oct 11, 2010

    Thanks for all the info on your site. Fortunately we were able to clean the filter in our machine and our SUD and F2 code are now a thing of the past. Had we not had this site I would have called a repairman and paid!

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Why does my whirlpool frontloader stop in the middle of a cycle and read f 02


Repairing the F02 error code can usually be done without ordering parts. Tools needed to repair your whirlpool Duet F02 error code are towels and a quarter inch socket.
Tip the washer back at a 45 degree angle. On the bottom panel there are three or four screws, with the screws removed the panel will slide down and off. With the lower access panel now removed you will have access to the washers drain pump clean out.
With the water already bailed from the washer you can twist the filter head counter-clockwise to remove. Twisting the filter head counter-clockwise will loosen filter so it can be pulled out.
With the filter out clean and install it back into washer.
Run a quick cycle to ensure the washer is back up and running and the F02 error has disappeared. If the error comes back, it may require you to clean the drain pump filter again.
If you require a new drain pump motor, you can purchase the part from the link below.
- See more at: http://www.appliancerepairlesson.com/2011/03/12/how-to-fix-whirlpool-duet-error-code-f02-duet-sport-error-f02-fix/#sthash.PuGd0iuQ.dpuf

Sep 06, 2014 | Whirlpool Washing Machines

1 Answer

During the Normal washing cycle. 02 F appears. and cycle stops. Cycle hasn't finished rinse or spin.


Hi
Error F02 appears after 8mins of SUDs error. Error F02 means Long drain, means washer is taking longer time than normal to drain. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the SUD error will be displayed, and then 4 minutes later the F02 error code will be displayed.
? Check the drain hose and make sure it is not plugged or kinked.
? Check the electrical connections at the pump and make sure the pump is running.
? Check the drain pump filter for foreign objects.
? If the above does not correct the problem, replace the pump.

There are 3 small 9/32 hex head screws that hold the front panel on. Unscrew the 3 hex head screws (9/32 socket or nut driver size), now remove the front kick panel. Unscrew the white drain cap -WARNING-- lots of water will drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap.
Hope this helps... Please post back for more information
Daniel

Jan 10, 2011 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Kenmore Elite HE3T model 110 44932 200 I'm getting an F02 error code during the rinse cycle. I've lost my manual - pls advise thx


Clean Out your Water pump filter if that is not dirty replace the water pump. f02 is Code for LD Long Drain something is clogging your water drain in the washer or your kids rock or pen got stuck and chewed up the blades on the water pump

Jun 06, 2010 | Kenmore 44932 Front Load Washer

1 Answer

Keep getting F02 code, cleaned all the hoses, cleaned out the trap in the pump. goes through the first part of the wash cycle just fine, get's to rinse and hit the F02. Is the pump bad also keep getting...


"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.^%*&(

Jan 30, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool Duet 9100 will not drain during regular wash cycle. Cleaned drain filter & ran diagnostic and then rinse & drain. Water drained from washer & clothes were damp and I thought the...


I would assume that you are using HE detergent if not the pump could go into a suds lock. You may have a bad drain pump. The other options could be possibly a bad central control unit. (however these are very expensive) or possibly a door lock issue but usually you will get a door lock error.

Jan 13, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My duet whirlpool stops at the rinse or spin cyle and gives error code F02. I cleaned out the drain pump strainer twice and got much out of it. It still errors. I took th epum completely apart last...


"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jan 04, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F02 code flashes and stops rinse cycle


Long Drain If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be disp NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Press PAUSE/CANCEL twice to clear the displaylayedPress PAUSE/CANCEL twice to clear the displayCheck the drain hose and make sure it is not plugged or kinkedCheck the electrical connections at the pump and make sure the pump is runninCheck the drain pump filter for foreign objects.g. If the above does not correct the problem, replace the pump.

Jul 28, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F02 with good pump and clear filter... now what?


"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.$%^%#$

Jul 22, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Got code F02 after cleaning all drain system and replacing pump.


"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.*&^%

Jun 27, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F02 fault on a hot point washer says motor jammed


Hi, 

I suspected suds build up, so I tried both regular wash cycles (e.g. Normal) and Rinse and Drain cycles multiple times to clear suds in the system, but still received the F02 error. Sometimes the SUD error message came up, but not consistently.

I ran the built-in Diagnostics tests. It made it to C:06 then got stuck.

In both scenarios above, the washing machine continued to try to pump water out, despite the fact that all the water had already been drained. After 8 or so minutes, the F02 error came on. As I understand it, if the pressure switch detects either water or suds, it commands the drain pump to continue. After 8 or so minutes, if it's still detecting water or suds, the F02 error is displayed.

I performed the following with no success:
1. Check Wire Harness connections - OK
2. Check Drain pump. – OK, as water drains at a rapid rate
3. Check Drain pump motor - OK, as water drains at a rapid rate
4. Check that the Drain hose and Drain Pump Filter is clear of
foreign objects. – OK, ran a cable through both hose assemblies (exterior and interior) and not blocked.
5. Check the CCU – appears to function normally.
6. There were no kinks in the hoses, nor was the height of the pump beyond what the manual recommends.

After more diagnostics and troubleshooting, I found that the Pressure Switch was stuck and reported the SUDS state (continuity made between contacts 11 and 14 on the Pressure Switch itself). I ran many Rinse and Normal cycles with no detergent and still got this F02 error. I checked the state of the Pressure Switch’s Empty and Level 1 contacts which intermittently reported the correct water level condition (EMPTY and Level 1). In all cases contacts 11 and 14 (SUDS) were continuously made (connected) irrespective of water level, rinse conditions and the use of no detergent.

I removed the pressure switch and tested it by blowing into the inlet and did hear the switch click, so it seemed to work properly. Given the diagnostics above, I concluded that the pressure switch hose must have been clogged.

Good Luck!!

Thanks

Jul 24, 2008 | Kenmore Elite 45986 Front Load Washer

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