Question about HP LaserJet 4600dn Color Printer

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Our school has a HP Laserjet 4600 dn printer. We started school in sept. and it worked fine then after the 2 week it would not print in color anymore. The page comes out blank. It will however print in grayscale but you have to change the preferences each time you use it. I have tried reinstalling the software, changing the toner, turning off and on, called Hp but it is out of warranty. I explained that this was for a school but they didn't care we would have to pay for online help. We don't have the option to pay any fees maybe someone has encountered this problem and maybe there is a quick fix solution. Would appreciate any help. Thank you

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Hello,,,,,,,,power on the printer with pressing the green button and hold the button till whole lights lit on,relese the go button & select the cold reset by the up & down arrow Then press the go button it will take some sec then restart automatically. your colour problem will be resolved.plscomment if problem resolved

Posted on Oct 04, 2010

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