Question about Gigabyte GA-MA790FX-DQ6 AMD Phenom Socket AM2+ 3000 MHz Motherboard Retail

1 Answer

Gigabyte GA-MA790FX-DQ6 installation problems

Have just upgraded computer to a Gigabyte GA-MA790FX-DQ6 motherboard with athlon Phenon 9750 Quad Core processor, and can not start windows up normally, have to start in safe mode. Once in safe mode a PCI device is found under 'new hardware found', but will not installing correctly as i get the error message 'can't find suitable software'. Have tried disabling device this doesn't work. have tried updating BIOS, changing graphics cards, repairing windows XP just in case there are any errors, disabling unneeded port on the motherboard, but still am unable to start windows in normal mode, as when windows come to start i am faced with a blue error screen, telling me to restart if i haven't seen this problem before, or go into BIOS and reduce caching or shadowing, and varible other things.

The computer is also running a ATI Radeon X1950 Crossfire Graphic, although have tried re-installing the graphics card drivers, Kingston 1gb 1066mhz DDRII RAM, Window XP SP2 Home Edition.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,351 Answers

Hi speedfreak44, during the installation of windows one of the drivers did not install correctly & windows registry is messed up.
The blue screen is a typical response from windows. Even though you're windows installed SP2, there are another 89+ updates for SP2. (A reinstall with-out a format is not advised).
Suggest you enter you're bios & disable ACPI. This one I know for sure will show up in windows device manager as a PCI device with no name. Try again to boot windows. If it still fails to enter in standard mode than a complete re-install will be required including a format. Personally I do not use windows XP pro/home w/SP2 CD to perform the format, (After receiving a blue screen).
I have found it is 98% better to use the software tools, downloaded from the Mfg's web site for you're hard drive. Use the bootable software (On a floppy or CD), to format you're hard drive. Most Mfg's hard drive software will allow you to change the cluster size up. Windows standard uses a 4kb cluster size & you loose far more hard drive space. With a 16kb you loose only the file allocation or FAT, which is normal.
Than using the Win XP CD/SP2 install windows, clean.
(No need to format).
When finished installing windows, load the Gigabyte driver CD & install the chipset & other CD drivers. Turn on windows firewall & update windows SP2. (ASAP), (Save SP3 update for later).
It is in the updates of windows to iron out software & hardware driver updates. Do not install you're antivirus software until windows has finished updating its self & you install any hardware updates also through windows update. (Continue to leave the ACPI disabled in bios until updating is complete).
You can enable ACPI, antivirus software & printer software all.

You will find some needed software will install during windows update. Like; Quad Core processor update. With either home edition or pro it is advised to install .Net framework updates 1 at a time & only restart when prompted by windows. Other wise click the refresh button & continue windows updating. (You can save the .Net framework updates for last if you wish). You're video card may need .Net framework 2.0 or better for installation.
I am hell bent on installing windows once & correctly the first time. I understand you want to get this baby up & running but take the time & run the hard drive tools/utilities. (It's worth it)!

Good Luck speedfreak44!
If I can help you further, feel free to post.
Suggestions & comments welcomed.

Please let me know if this got you're system running without the blue screens?
One last item. It's also worth checking the dates on the Gigabyte CD to Gigabyte's web site before installing other drivers. Including the chipset drivers. You want to install the newest drivers the first time around. Here is the link to you're Gigabyte GA-MA790FX-DQ6 motherboard main web site.
(Click on the link).
http://www.giga-byte.com/Support/Motherboard/Manual_Model.aspx?ProductID=2690

Mike

Posted on May 27, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Whats the best cpu for a gigabyte ga-ma78gm us2h am2+ motherboard?


you can only upgrade to what that motherboard will support

Aug 16, 2015 | Gigabyte Motherboards

1 Answer

Long beep with pause continuous when booting up computer


Remove the RAM and reinsert and then reboot. Also same for the keyboard.

Oct 10, 2009 | Gigabyte GA-MA790FX-DQ6 AMD Phenom Socket...

1 Answer

Gigabyte MB no boot ga-ma790fx-dq6


did you replace the battery on the mainboard if its weak it will not beep

Aug 04, 2009 | Gigabyte GA-MA790FX-DQ6 AMD Phenom Socket...

1 Answer

Motherboard GA-MA790FX-DQ6 no monitor


your power supply is too weak to power your video card.

Mar 07, 2009 | Gigabyte GA-MA790FX-DQ6 AMD Phenom Socket...

2 Answers

Motherboard not booting


i think memory probelm

please change memory and try it

Jul 22, 2008 | Gigabyte GA-MA790FX-DQ6 AMD Phenom Socket...

1 Answer

Windows Vista


If you are having trouble installing the drivers from the Gigabyte CD, than go to Gigabyte's web site for the GA-M61SME-S2 motherboard & download the Vista driver's you need. The web site has some newer drivers. Click on this link to go to the driver site.
http://tw.giga-byte.com/Support/Motherboard/Driver_Model.aspx?ProductID=2507
If you are still having trouble. List what is not installing here.
Same for error messages.

Mike

Jun 26, 2008 | Gigabyte GA-MA790FX-DQ6 AMD Phenom Socket...

2 Answers

GA-MA790FX-DQ6 Mobo not POSTing Should i reset the bios??


no beeps, indicates you have faulty CPU or mainboard.
  • remove all components even RAM and CPU.
  • insert only CPU and Speaker (without RAM or any other componet).
  • Boot and try to hear, there must be long beep for missing RAM, if not then try to re-insert the CPU or change the CPU/Mainboard.

Thanks and Good Luck
Iqbal

May 14, 2008 | Gigabyte GA-MA790FX-DQ6 AMD Phenom Socket...

1 Answer

Motherboard is not booting!!!!!


Hi Jay,
Is you're memory installed in the two yellow slots?
Try using only 1 DIMM in DDRII_1 slot.
Page 17 in you're manual. When using only one PCI-E graphics cards you do not need to plug in extra power to the board, as shown on page 19. (Only need this additional 4-pin Molex when running two PCI-E cards).
Check internal connector is plugged in item,
1 ATX_12V_2X (Pg. 23 in you're manual).
(System will not boot without this).
Also item, 2 main power 24-pin Molex cable is securely connected. Chassis Intrusion Header (By default is opened/no jumper). I don't like the CPU getting hot. It shouldn't. Do you have a spare heat sink & fan for you're CPU? Are you 100% the cooling system is running correctly?
Lastly, here is Gigabyte's Qualified Vendors List (QVL), for you're board. Corsair 2GB is not listed.
http://www.gigabyte.com.tw/FileList/MemorySupport/motherboard_memory_ga-ma790fx-dq6.pdf

Luck!
Mike

May 14, 2008 | Gigabyte GA-MA790FX-DQ6 AMD Phenom Socket...

1 Answer

Case fan runs on standby


Hi neezels, go to page 53 in you're manual. Scroll to the bottom of the page to ( System Smart FAN Control). This is you're case fan. This is why you're system fan is running while in standby.

By enabled you're case fan will still run but adjust it's speed acording to the motherboard temp. Even though you're system may be in standby you're case fan will continue to fun to maintain temp. (Pretty smart noard)!

Mike

Apr 14, 2008 | Gigabyte GA-MA790FX-DQ6 AMD Phenom Socket...

1 Answer

Trobleshooting


I had the same issue with my AMD Athlon 3800+ dual core. I found that I wasn't getting enough airflow to keep the system and processor cool. You may want to check the heatsink and fan rating for your processor unless it was sold in a bundle. Also, On AMD's of such power, they tend to run hot if overclocked. Look into, if you haven't already 2 case fans to go along with the processor fans. I recommend a 90mm in front and a 80mm in the rear of the case. If this doesn't help, let me know.

Mar 16, 2008 | Gigabyte GA-MA790FX-DQ6 AMD Phenom Socket...

Not finding what you are looking for?
Gigabyte GA-MA790FX-DQ6 AMD Phenom Socket AM2+ 3000 MHz Motherboard Retail Logo

317 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gigabyte Motherboards Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Tony

Level 3 Expert

2598 Answers

Are you a Gigabyte Motherboard Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...