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After rebooting, a message is displayed. "Reload software 552".

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This error occurs with blackberry phonehis is a serious issue, one that could cost you all of your BlackBerry data Most likely, you'll have to completely wipe your device Yes, it's sad, but if you backed up your BlackBerry recently it shouldn't be a huge issue. You'll just have to restore it once you're done. On your PC - and yes, you'll need a PC - you'll need the latest version of BlackBerry Desktop Manager. But, before you go wipe your BlackBerry, you might want to try a basic USB connection first. Plug in your Berry and instead of running Desktop Manager, run App Loader. There's a chance the device will connect, and at that point you can root around in the device's files. I'd recommend deleting any recently installed applications, plus any unused theme files - even your current theme, just to be sure. For some reason, third party themes can cause problems. Also, if you can upgrade your OS through App Loader, try that too. Once you do that, disconnect the device and see what's up. If it still doesn't work, onto the device wipe.

To do the full wipe, you can follow the written instructions here,


Posted on Oct 04, 2010

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Posted on Jan 02, 2017

  • 17 Answers

SOURCE: I was restarting my

Remove battery for some time (About 1 minute), then place back, and switch on the phone. Give it a try.

Posted on Nov 01, 2010

tech4allmen
  • 666 Answers

SOURCE: what do i need to

Hi,

I have had the "Reload Software: 552" error on 2 BlackBerry Curve 8900s. When it occurred again (last night) this is what I did:

[ WARNING! THIS WORKED FOR ME, BUT I WAS LUCKY & IT MIGHT NOT WORK FOR YOU! ]

1. Reboot your BB: alt-rightShift-del

2. Start a software reload from the Windows desktop, via the BB Desktop Manager.

When the reload started, I would get a screen on my BB showing 2 computers talking to each other. After a few seconds, this would crash into the 552 error.

3. 3-5 seconds into the software reload, CANCEL the desktop.

4. This should freeze the apps on both the desktop and the BB. The BB should still be showing the 2-computers.

If you do anything on the desktop at this point, the BB will crash into the 552 error again.

5. Terminate the desktop app processes via the Windows task manager. There are 4 RIM/BB processes to shut down.

6. At this point, the BB Desktop Manager app should be gone, and the BB should still show the 2-computers.

7. Now, start the BB desktop manager back up again, and intitiate the software reload again ...

A 4thumbs up will be greatly appreciated. Thank you for choosing FixYa!

Posted on Jul 04, 2011

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1 Answer

White screen displaying reload software: 552


You have to reload the blackberry operating system. There's an easy to follow tutorial on this on crackberry.com which I will supply a link for along with a video on said page which I will add separately. This is a pretty easy fix although the chances you are able to back up your contacts and other information are slim so hopefully you have already done that.

http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry?page=6

utube.png You-Tube video "KzgyPTPnVjM&feature=player_embedded#!" placeholder

I hope this works for you

Sep 02, 2011 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

What do i need to do if my blackberry curve displays a message saying reload software:552?


Hi,

I have had the "Reload Software: 552" error on 2 BlackBerry Curve 8900s. When it occurred again (last night) this is what I did:

[ WARNING! THIS WORKED FOR ME, BUT I WAS LUCKY & IT MIGHT NOT WORK FOR YOU! ]

1. Reboot your BB: alt-rightShift-del

2. Start a software reload from the Windows desktop, via the BB Desktop Manager.

When the reload started, I would get a screen on my BB showing 2 computers talking to each other. After a few seconds, this would crash into the 552 error.

3. 3-5 seconds into the software reload, CANCEL the desktop.

4. This should freeze the apps on both the desktop and the BB. The BB should still be showing the 2-computers.

If you do anything on the desktop at this point, the BB will crash into the 552 error again.

5. Terminate the desktop app processes via the Windows task manager. There are 4 RIM/BB processes to shut down.

6. At this point, the BB Desktop Manager app should be gone, and the BB should still show the 2-computers.

7. Now, start the BB desktop manager back up again, and intitiate the software reload again ...

A 4thumbs up will be greatly appreciated. Thank you for choosing FixYa!

Jul 04, 2011 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

Screen says reload software: 552 How to fix it?


I suggest you do what it says, reload the software.
Get a microusb cable and plug it into your computer.
Download and install BlackBerry Desktop software, this will allow you to reload your software.

May 06, 2011 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

Reload sotfware 552


I unfortunately have a lot of experience with the reload software 552 error. I have been on the phone with RIM quite some time. First, I do not think it is one particular bad APP. I think it occurs when the phone is stressed on a reboot or several apps not closing down fully. If you follow the directions on the blackberry website to reload the operating system with the APP Loader - WITH THE BATTERY OUT AT THE BEGINNING - you can always put the operating system back in. I went through many new phones too. What a waste of time. Also, if you use Verizon, after the operating system is back in, and you have done a restore of your data, and yes.... sorry to say, put back in your APPs, Verizon needs to send a service book to get the email messages going to you. For the last few weeks I have not installed Apps that don't close down fully when I close them, such as TIME, AP News. This has helped an I have not received the error again. I also did not install APPs that I could live without. I have had this so many times, that RIM is sure it is not one bad APP. I too hope that they solve this quickly. This is the most pathetic error and ruins an otherwise fabulous machine. At the beginning, I had post-traumtic stress disorder from seeing the phone do a reboot. They need to give this their top priority! Need I say, I back up every day and sync every day

Mar 21, 2011 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

My blackberry 8520 phone is displaying reload software:552


Hi,

Welcome to Fixya. You can download the latest version of the BlackBerry software from your wireless service provider's website or from the link below to fix your problem.

BlackBerry Software Download

Thanks for using Fixya.

Mar 06, 2011 | RIM BlackBerry Curve 8520 Smartphone

2 Answers

My phone is saying reload software 552


on my blackberry curve 8520 has reload software 552 on front of the bb screen when i turn on my blackberry / it also will not power off ..can u please help me .. how can i fix my phone

Sep 21, 2010 | Cell Phones

3 Answers

Reload software : 513 comes with my blackberry 8520 curve what can i do


i'd attempted 10 times USB pwd, and now my phone s/w was all whipped off. msg on screen is reload software 513, plz help. i'd just got my Curve 8520 3 days ago...

May 20, 2010 | RIM BlackBerry Curve 8520 Smartphone

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