Question about Computers & Internet
If you have these types of infections on your computer, you have to do these steps:
You need to access another computer to download Trojan Remover;
you need to go to this link, after downloading Trojan Remover, you may also download Malwarebytes by going here, then go to the next step.
First - try if you can open MSCONFIG
click on start > then go to run > then type msconfig on the box and enter. If you were able to access it go to start-up tab on top > then click on Disable button below the box list. > If your msconfig is blocked go to next step.
Second - Restart your computer to Safemode with networking.
restart the computer and after the screen is on again, immediately press F8 multiple time to access advance boot option. > then you can now select safemode with networking. after logging on to safemode > Install the Trojan remover you downloaded from another computer > then do an upgrade and then ran a fullsystem scan. > after the installing and running Trojan Remover, > install malwarebytes and run an update before running a full system scan.
This should be able to help you get rid of the infection out of your computer.
Thank you for using Fixya, your recommendation is highly appreciatd for the free support.
Posted on Oct 04, 2010
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Posted on Jan 02, 2017
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