Question about Ebel Watches

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My Ebel watch started losing time after 2 years after purchase. I have brought it back to the dealer more than 3 times, paid numerous costly fees and was assured each time that the problem has been solved. Well, it wasn't and it is running slow again. My husband had a Timex watdh which kept accurate time for 16 years. My watch is running slow again. I am completely frustrated and feel I am owed a new watch. We are elderly people, living on a fixed income and I am sick over this.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

escapement
  • 2334 Answers

SOURCE: Screen not working T Touch Titanium (Totally Useless)

I suggest you have to find the decent watchmaker and do not use dealers services anymore.In my opinion you have been overcharged in both cases.
Consider replacing touch screen if it is damaged and then sell it on ebay (anyway you do not like it). For watch in working order you have to get quite a decent money. If you gonna sell it as it is, you will get pennies only.
Later just buy another make and forget about this unlucky example. :))

Posted on Dec 17, 2008

VOTIT
  • 2071 Answers

SOURCE: Tropby radio controlled watch, runs slow, even with new battery

Your watch is need to clean an replaced the old oil in gear shafting that is the common problem of a watch when the old oil is sticky already thats makes the gear moves slowly and your watch is always late . If ever your watch was already clean and replaced new oil and still working slowly then the problem is in the circuit board is near to run out its needs to replaced whole circuit board so its better again. I know this because im a technician in Rolex service center before. Feel free to ask whatever the result.

Hope it may help you;

Regards;
VOTIT

Posted on Jan 30, 2009

  • 1 Answer

SOURCE: Casio 4305 runs 5 minutes slow.

Adjusting the home positions:
Hold down a+b for about 5 secs. If the seconds hand is not at 12, the home position is "off". If this happens, press a to move the second hand in 1 sec steps until it reached 12 o'clock. Now press b to adjust the hour and minute hands. If not at 12, press a hands will move in 20 second steps until they are at 12. Press b, watch returns to timekeeping mode and should now show the correct time. (:

Posted on Feb 28, 2009

  • 46 Answers

SOURCE: Time is slow, not accurate at TAG QUARTZ watch

Rarely but sometimes, even the jewelers batteries can be low on energy even when new.

Very unusual that an expensive watch does what you're saying.

Has the watch ever been dropped, OR does it have any noticeable scatches or scuff marks along the edges? use a magnifying glass to inspect it carefully.

if you find unusual marks or scratches, you may have been sold a bad watch too.

Posted on May 24, 2009

  • 1 Answer

SOURCE: watch goes slow when wearing

have recently bought a Stauer Graves '33 wristwatch which I love but have found it is losing several minutes per day just recently. I have followed all the recommendations and it works fine when I wear it for the first part of the day - then I notice it slows and I end up having to adjust it a couple of times. Any thoughts?

Posted on Sep 19, 2009

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The 4 second ticking indicates the battery is in need of replacing.

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I've paid $250 - $450 for my Rolex about every ten years.  The Ebel is another fine watch, and should cost about the same.  They come back looking like new. 

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to change the batt on an ebel womans watch i simple. 1 take out screws from bezel. 2 lift off , make sure to keep rubber gasket in place. 3 pull out stem to the set position. 4 be very carefull not to bend / touch hands. 5 turn case upside down, and you will see the opp side from the winder drop out slitely. with your fingernail pull downwards gently on works, then when you have it out a little on that side, turn it back over. and continue to lifft up gently, 5 as you do so, start to rowtate the works counter clockwise. the stem is made to .bend / swivel and the works will turn upside down and lay back into the case. to protect the face while installing the batt. 6 when done gently lift the same way but rowtate clockwise. but make sure you grab sides of works and not the face. ( the hands are very delicate) 7 take the batt to a jeweler to replace you will never find a batt with the same number ( ebel made sure of that ) they want you to pay 140.00 to 240.00 for them to do it. but a jeweler can match it. now that said, once you take the bezel off, your ebel warenty is void. so 140 -240 or $5.00 your choice i have had meny watches over the years all with rubber gaskets and have replaced batts is some five times and the gasket are still fine. and a batt will last 3 to four years. five in 15 years could cost you $ 1020.00 in the long run. hope that answers your question.

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1 Answer

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Sorry for your loss.
If your watch was registered, then it can be traced by reporting the loss to Ebel. You can do it on the internet: www.ebel.com
You will have to submit all the details of your watch.
In case, if your watch will turn up at any of authorized Ebel dealer workshops, it will be reported as stolen or found and you will be contacted.
But that can never happen, too.
If someone was lucky to find an Ebel watch, I doubt he/she will try to find the owner, unless he/she is just a perfect human being.
Ebel watches are of very good quality, quite prestigious and a good value as well, so, I think the finder will keep your watch himself.
Anyway- do not give up and report the lost watch. The only downside is- you have to tell your husband, as he is the only person who knows where and when watch was purchased as well as the rest of the details.
Wish you luck.
Do not forget to rate, please.

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Unfortunately watch service is often calculated based on the value of the watch, as insurance, and quality/cost of materials and spares and tools are factors. With the correct lubricant there should be no reason why a quality watch should need that particular job done so regularly, but a 4/5-yearly service is not a bad idea at all, as most problems with this sort of watch can be avoided with regular maintenance. Hope this helps :)

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if have done it many times ,, you can do it !!!!

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