Question about Epson Stylus Multifunction Inkjet Printer/ Copier/ Scanner

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Ink supply levels do not show - it says "Information Not Available" - I need to know how much ink i have left - never experienced this with any other printers. Can you help?

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: can check ink levels on epson r800 or cx4200

I just off the phone with Epson and one problem with Leopard is that it uses Apple's drivers for printing instead of Epson's.  I couldn't print directly to CD because of that.
To see if that's your issue, go into system setting -> printers & faxes and then select the Epson printer from the menu.  On the right, it will give information about your printer including KIND.  If it has your printer name followed by GUTENBERG, that means it discarded the epson drivers in favor of the Leopard ones.
You have to delete that printer (hit the minus button while it is highlighted).  He then had me go to Macintosh HD-> Library->Printers and delete the entire Epson folder to prevent it from automatically reloading... this may be overkill, but...
Then go to and download the latest mac drivers for your printer and install them.  Go back to System Prefs->Printers and Faxes and click on the + button to add a printer.
When I did this it, my r1800 came up, but it had a drop down menu to choose the KIND and it still had the Gutenberg option, but it now had 'EPSON SP 1800'-the actual epson drivers.  I chose that option and now it works flawlessly and I can again print to CD.

Posted on Jan 17, 2008

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SOURCE: Epson Stylus Photo R200 and R320 Status monitor in Vista

When you first turn your printer on, the LCD screen on the epson R320 gives a list of options. If you press the down arrow button, at the end of the options is the list of your inks with their levels. The one that is low or out is flashing. The ink names are abbreviated. This bypasses the Vista problem because you won't have to rely on your computer at all!

Posted on Aug 25, 2008

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SOURCE: estimated ink levels are incorrect

The simple solution is to buy the HP cartridges. Often times,.. MOST times, aftermarket ink cartridges and refill kits are an inferior product. The difference is not always noticeable right away, but almost always rears it's head in the end. This is usually due to the ink being of a different viscosity than the original ink. Which leads to sloppy prints, sensor errors, leaky or dead jets.
Personally I recommend everyone buy Laser printers. With prices where they are these days, there is no reason for anyone to buy an inkjet printer. Lasers will cost more up front, but are much cheaper per page and generally longer lasting.

Posted on Feb 15, 2009

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SOURCE: cant get ink levels to show

I don't have the solution asked for, but there is a manual solution. When the light on the colour button flashes to indicate low ink levels, open the top of the printer and press the colour button just once. The printer will then move whichever cartridge needs replacing to a marker that looks like a water droplet with a diagonal line through it. The marker is very near the colour button, being down from it and slightly to the left.

Hope that helps y'all.

Posted on Jun 20, 2009

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SOURCE: My printer can't read the new ink level after refilling

The ink level indicator is only an estimate to give you an idea when it's time to buy a new cartridge. You cannot reset the ink level indicator so simply ignore it if you refill your cartridges. See pg 72 of the user manual which you can get here:

Posted on Jul 06, 2009

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Won't Print


Nov 20, 2013 | Epson Stylus CX4200 All-In-One InkJet...

2 Answers

Reset ink cartridge

Unfortunately you can't....

The ink level indicator cannot be manually re-set in the newer HP, Lexmark or Dell integrated ink cartridges, thus making it not usable. The OEMs all leverage 'fusible links' in the nozzle plate (internal to base of ink cartridge) which physically blows the resistors as the original ink is consumed...thus resetting the ink cartridge's ink level monitoring capability is simply not possible. The ink tracking feature is only available with a brand new ink cartridge.

However, losing this feature is not necessarily significant, because the ink level indicator usually has 20%-30% ink remaining when it shows "low on ink". Therefore, the warning has limited value, because customers who prematurely replace their cartridges when they see the "low ink" message are wasting a lot of residual ink.

Refer to any of the following videos which cover this 'low ink' subject in detail: (HP 60/61 Low Ink) (HP 74/75 Low Ink) (HP 901 Low Ink) (HP 92-99 Nuisance Messages)

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411:

Jun 11, 2013 | Office Equipment & Supplies

1 Answer

How do i check my ink levels on officejet 6210 it says to go to preferences but when I hit the button there is no tab for services to check the ink level

What OS do you have on your computer?

Do you have the full software installed, if available for your OS? See , select your OS and then click Next. The Ink Level indicator is part of the HP Toolbox or HP Solution Center (depending on the printer). So without the full-software, the service tab (and ink level information) sn't available.

For the OfficeJet 6210, the driver for the all-in-one is part of the Windows OS for Windows 7. So the ink level information isn't available at the computer.

The other way to get the ink level is to have the printer do a print quality self-test. Put plain white letter, A4 or legal sized paper in the paper tray. Then press Setup (on the printer). Press 2 and 5 (selecting Print Report and Self-Test Report). The ink level may not be given exactly. (Use the quality of the ink blocks to determine if the ink needs to be replaced.)

I hope this helps.

Cindy Wells

Aug 25, 2011 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

How can i check which ink are out

Your printer should have come with a disk. This disk would have installed the necessary program that runs printing jobs, as well as keeps track of the ink level. Locate this program on your computer (may be under All Programs, Accessories under the Start Menu).
If not, Go into the Control Panel: (see below)

Above, you see "Hardware and Sound"; and below that shows "View Devices and Printers. Click on this. It will then bring you into the below dialogue box, of which shows any and all printers currently installed and which are being used. (see below)


Once you have located your printer here - (name etc). Go into your Start Menu: In the Search Box at the bottom type "programs"; look for the words "show which programs are installed on your computer", should be the fourth in the list. Below is what the list will look like. Find your printer here to ensure it's installed.


Once you have determined it's installed, you need to locate the printer program in your file system. Once you retrieve this, click it to open it. The program should allow you to view the ink levels. With most printers, when ink is low it will automatically open a dialogue box showing the ink levels for each cartridge. If you're printer is not equipped with this feature, then the only way to know if any need changed is when printing a document, and any color is not present.
I apologize for such a long response, as I wanted you to know how to access these files. If you are printing, and all colors appear to be present, without fading, or "blotchy" spots, then your cartridges are still good. You should be able to do a print test (calibration or alignment test) to determine this as well.
Please let me know if you need further assistance.
Guru, Premium Expert, Phone Support, Live Chat @

Jun 27, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Where do I find ink supply level on epson 2200 ink

Open the Epson Printer Utility, Click on the printer name if you have more than one printer then OK. Click on Epson Status Monitor at top. A dialog box will come up telling you if any ink needs to be replaced. Click on the OK button in this box and this will take you to another dialog box which will show you the amount of ink left for each color.

Mar 22, 2010 | Epson Stylus 2200 InkJet Photo Printer

1 Answer

Printer displaying low ink level but ink level is enough yet,plz give solution

The Canon cartridges has a memory chip and the printer takes the information from ink level from this chip.You can't reset the ink level on all Canon Pixma printers.You need to turn off the function on printer
to show the ink level.On most printers this happen with push resume button and hold it for 5 seconds.
The printer shows empty cartridges but it will printing.

Oct 08, 2009 | Canon PIXMA MX850 Multifunction Printer

1 Answer

Can no longer access Supply Levels info when checking on ink cartridge status. Message = "Information Not Available." Used to be able to see graphic showing tank levels.

You might have to delete the printer tools software and the printer driver and reinstall. Also turn off the printer disconnect the usb and reconnect after you have reinstalled the printer drivers and tools. see if there is an updated driver on the manufacturers website.

Jul 31, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Polling the ink cartridges for available ink level.
then click on replacing ink supply, and the first box down tells you about ink cartridge levels.

There you go Utah
Please leave rating...thank you kindly

May 10, 2009 | Epson Stylus Photo R220 InkJet Printer

1 Answer

Set is brand new and turned on 1st time. Screen shows "Initialization beginning"... I pressed OK but nothing seems to be happening. I've waited about 15 minutes. what should I do?

What model of printer? It sounds like a model with separate ink and printheads. In this case you will need to install the printheads and the ink supplies. See the setup poster that should have been included with the printer. If the setup poster is not available or you need further information please let us know the printer model.

Bob Headrick, Microsoft MVP Printing/Imaging

Jul 03, 2008 | HP Office Equipment & Supplies

1 Answer


Normally when you install the print software you install HP Director or solution centre software that has a estimated ink staus monitor..from user manual

Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a print cartridge. The ink supply level shows an estimate of the amount of ink remaining in the print cartridges. Tip You can also print a self-test report to see if your print cartridges might need to be replaced. For more information, see Print a self-test report. To check the ink levels from the HP Director (Windows) 1. In the HP Director (or HP Solution Center), click Settings, point to Print Settings, and then click Printer Toolbox. Note You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device. 2. Click the Estimated Ink Level tab. The estimated ink levels for the print cartridges appear. To check the ink levels from the HP Image Zone software (Mac) 1. In the HP Director (OS 9) or HP Image Zone (OS X), choose Settings, and then choose Maintain Printer. 2. If the Select Printer dialog box appears, select your HP All-in-One, and then click Utilities. 3. From the pop-up menu, choose Ink Level. The estimated ink levels for the print cartridges appear.

Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your device, including your print cartridges.
Load letter, A4, or legal unused plain white paper into the paper tray.

Press and hold the Cancel / Resume button and then press the Start Copy Color button
The HP All-in-One prints a self-test report, which might indicate the source of the printing problem.

Jan 12, 2008 | HP PSC 1510 All-In-One InkJet Printer

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