Question about Whirlpool ED5VHGXM Side by Side Refrigerator

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The ice maker is not making any ice but the water is still accessable from the front of the door

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Hello,
Take off the back panel in the freezer. 1/4" screws. Use a nut driver or ratchet and socket with an extension.
2. Behind the frost is the evaporator and the defrost heaters. One heater in the middle and one at the bottom. They are glass tubes. If you can see the bottom heater that is great. If not use a hair dryer and defrost only the very bottom to expose the lower heater only.
3. Now in the refrigerator section at the top where the controls are, take off the long plastic piece to expose the timer. The timer should be on the right hand side and have a little circle that is slotted. Get a flat screwdriver and turn that timer slowly clockwise just until it clicks and the refrigerator turns off. This will put it into defrost.
4. Now look at that heater that you exposed and see if it glows and gets hot. If it does, then the timer is bad.
5. If the heater doesn't come on then go ahead and defrost the rest of the evaporator with the hair dryer. This will take a little while. Don't poke at the evaporator!!!
6. Once totally defrosted look at both heaters. They should look like clear glass and see a silver coil running thru them. If they look discolored at all then the heaters are bad. The heaters come as a complete assembly with the defrost thermostat which clips onto the evaporator.
7. If the heaters look ok the only way to know for sure if they are bad is to check continuity with a meter on the plug at the end of their wiring harness. If you can check that then you can splice in a new defrost thermostat to solve the problem. However the best thing to do is replace the heaters and defrost thermostat . It is easy to install.
Follow these steps and this will solve your problem.
Good luck......

Posted on Oct 04, 2010

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1 Answer

My ice maker won't come out.


When I serviced these units I had to take the freezer door off to access the ice maker. There are two screws in the front of the icemaker and 2 tong and groves which hold the icemaker to the freezer celling. These tong and grooves in the back on the ice maker right and left corners.

Once the ice maker is free, you will need a small flat head screw driver to wedge into the icemaker connector to disconnect the wiring.

If you are 100% sure your problem is the ice maker assembly, you may want to consider purchasing the new assembly before starting this task. This way you can inspect the top to the icemaker for mounting.

The two screws are either hex or Phillips heads. If it is a hex head you need to make sure the 1/4" hex head can fit into the recess where the screws are located. Some 1/4" hex head drivers are too large in outside diameter.

Before you condemned the ice maker have you considered:

1.) There is a square red reset in the front center bottom.

2.) I assume since you have defrosted the freezer there is not a ice cube jamming the ice maker.

3.) And since you defrosted the freezer you do not have a frozen fill tube.

Last thing; press the red reset button. If the ice maker cycles but does not fill, then you have a water supply problem. This could be a kink in the water line, water shut off valve could be bad restricting 50-60 PSI required pressure, or a bad water solenoid valve. Check the solenoid valve for continunity with your Ohm meter.

Oct 26, 2014 | Samsung RF265AA Bottom Freezer French Door...

1 Answer

Not making ice. water is getting to the water dispenser but don't know why it is not getting to the ice maker itself. how do i check it/repair it.


Hia and wl;ecome to FixYa, I am Kelly.
We really need a make and model number to provide you with specific unit applicable information but.... in general, here goes:
1. Ice makers must have a freezer temp below 16 Deg F. If there is an airflow problem in the freezer caused by a fan or ice build up the ice maker will no longer make ice.
2. The ice maker has a thermostat that controls the harvest and fill cycle. If the thermostat fails it will stop making ice.
3. There is a water valve in the back of the unit that has TWO electric solenoids on it. One for water in door and one for ice. If a solenoid fails it will stop providing water to the applicable function. I.e water in door or ice. You can briefly remove the fiberboard back cover to gain access to the water valve. Then switch the installed terminal connection between solenoids. Left to right or front to back depending on how it is mounted. Then try the water in door. If water flows to the ice maker when water in door switch is actuated then the solenoid for making ice is good and the probem is with the icemaker. (Reconect wires in original positions.)

Note that anytime you remove power from the unit you must wait 10 - 15 mintues before re-applying power so the coolant system can stabilze. Other wise the compressor will not start.

Here is a web link that will help most people troubleshoot ice maker problems:
http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=12&newsdesk_id=34

The link above is pretty good.
There is a 48 page job aid also for whirlpool in door ice that is also a big help:
http://adcxns1.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/8527f904cc8ea8cd85256b5800672333/$FILE/4322658A.pdf

This should help you find out why it is not making ice.

Thanks for choosing FixYa,
Kelly

Oct 26, 2010 | Microwave Ovens

2 Answers

Ice maker is not getting water to make cubes.


The red light should flash, the most likely suspect is that the inlet tube that carries the water to the ice maker is frozen. If you open the freezer door and hold the swinging door in front of the ice maker up you will see a black rubber tube coming down from the top. If it feels hard it may have an ice block in it.

The best way to clear the block is to turn off the refrigerator or unplug it, warm up the tube with a hair dryer or for quicker unthawing take a turkey baster and squirt hot water into the tube catching the run off with a towel.

It can take quite some time and several cups of hot water to finally clear the ice. Once done it will take about 2 hours for the ice maker to cool back down and start a cycle to test it.

Apr 18, 2010 | Whirlpool GD5SHAX Side by Side...

1 Answer

Ice maker not working in sub zero 561 model


you need to make sure that the unit has the water supply turned on. if you have a water dispensor on the front door and you are getting water then the water supply is on.

This ice maker is located in tight spot and has to be removed to cycle it manualy. so im going to give you a different way of doing a test.

first i want you to try to put your finger in the ice maker to see if you have any water or ice in it.

If it is empty then follow this step : try to get water in it without removing the ice maker. Do not fill it to the rim, just about halfway. This wont be easy, but if you do that you can check it the next day and see if it droped ice. if it did then your water valve is bad.

If it has ice in it then the ice maker in mostlikey bad.
or the switch for on and off is bad. (not common)

The freezer has to be under 14 F for most ice makers to operate.

Jan 07, 2010 | Sub-Zero 561 / F

1 Answer

Profile ice maker stopped making ice


ice maker for ge profile wont' make ice.Unplugged elect supply from both waterin the door coil and ice maker coil.Plugged water in the door elect to ice maker valve coil and pressed water in the door input sw out front and got water to ice maker so this let me know it wasn't the solonoid valve.Got another ice maker unit plugged in and mounted waited several days still no ice.

Sep 27, 2009 | GE Profile PSW26P Stainless Steel Side by...

1 Answer

No water to the ice maker mdl tfx20jrbk water comes out of water dispenser on front of door


Pour about 1/2 cup of water into ice maker . If it dumps , replace the water valve . If doesn't dump , replace the ice maker . Also make sure the coils are clean of dust , lint , etc...

Aug 10, 2009 | Refrigerators

1 Answer

Water dispenser on front of refrigerator door does not dispense water. Ice Cube maker continues to make ice cubes. Defrosting doesn't fix problem.


Water dispensing solenoid is bad. You need to replace the solenoid valve. This typically is independent of the ice maker.

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1 Answer

Maytag MCD2257KES ice maker shoot door does not open


Yes, the ice/water unit can be removed from the door to give access to the switch and solenoid that opens the ice door.

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1 Answer

The ice maker in my whirlpool gold refrigerator Model No, GR2FHTXTBOO, is not working.


Hello jitkagardner,
Welcome


You said, The ice maker in my whirlpool gold refrigerator Model No, GR2FHTXTBOO, is not working.

How old is the fridge?
When have you last changed the water filter.
Should be down below at the front grille!
Try these tasks!

If the ice maker is not producing ice or not enough ice
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
• Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
• Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
• New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
• Freezer door closed completely? Firmly close the freezer
compartment door. If the freezer compartment door will not
close all the way, see "The doors will not close completely."
• Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
• Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
• Water filter installed on the refrigerator? Remove filter and
operate ice maker. If ice volume improves, then the filter may
be clogged or incorrectly installed. Replace filter or reinstall it
correctly.
• Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.

Let me know how it goes!
Huuum
Please remember to leave a rating!


Oct 21, 2008 | Refrigerators

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