What should i do
Thank you for contacting Fixya.com with your iPod Touch question Jeremy, I will be glad to assist you.
In regards to your iPod Touch 8G, if it is not starting up, here some steps recommend you try in order to resolve this issue:
First, try connecting your iPod Touch into a different USB port of your computer or notebook to see if it turns on.
If that does not work, then try connecting the device using your USB dock cable with the power socket adapter, into a wall socket and try turning the iPod Touch on.
If this does not work, try connecting your iPod Touch to your computer once again and see if it at least shows up in iTunes under "Devices".
If it does, but the screen still does not come on, try this procedure:
What you can do, in order to resolve this issue, is start by resetting your iPod Touch.
(Note: this does not remove any settings, data or media you have installed in your device)
ā¢ To perform a hard reset, press and hold your Sleep and Home Menu buttons for approximately 10 seconds.
ā¢ If you your screen turns on, the goes black that is ok- just release both keys.
ā¢ If it does come on, the next screens you should see after the black screen, is the Apple logo screen followed by the main screen.
If your iPod Touch remains unresponsive during this entire process, I would have to classify this as a hardware issue and you will need to take your iPod Touch into to your local Apple retail store Genius Bar (need to make a reservation at: apple.com/retail) or your local Apple authorized service provider and have a diagnosis performed on the device to determine why it is not powering on for you.
If you have more questions, please do not hesitate to reply back to this post.
Thank you.
Regards,
-Terry ("Mactechtrainer")
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