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After I finish making a Database for mailing labels Avery 8160 I can't move it to the master work window

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  • robisonwm Oct 04, 2010



    to micromatikal



    This is my first attempt at printing label with this LABEL FACTORY DELUXE MANUAL.

    I am at page page 102 in the manual with a small database made up of names & addresses

    The next instructions on page 103 & 104 is to click the MASTER tap then click Open Database

    . But when I click Database on the menue the Open comand is not avabale. And on the Database

    Tool bar I get no responce from Open Database, My Database will open if I click on Edit Database Records.



    And this is where I am stuck.



    Thank You Bill Robison

  • robisonwm Oct 04, 2010

    Hi; Tim (micromatikal)

    To answer your first question, This is the first time I have tried to do anything with this LABEL FACTORY software. Ihave been reading & working with this manual for over three weeks.

    For the second question. If you mean have I closed the program & started from scratch? Yes many

    times. I have at least a dozen topics printed from the programs HELP section.

    If you can't help, I guess I will call a Geek to come in & teach me.

    Thank again for trying

    Bill Robison


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  • 2,777 Answers

Hmm ok, have you been able to move a database like that one in the past without problems? Does it allow you to individually add the address to a new address label - from the database?

I am not certain it should work the way you are thinking it does.. please confirm have you been able to do it in the past?

Tim

Posted on Oct 04, 2010

  • Tim Grayson
    Tim Grayson Oct 04, 2010

    Yikes that is very strange. After saving your database have you tried completely exiting out of the program, then re-opening it? This can sometimes cause the databases to be re-initialized and will allow you to access them. Give this a try while I continue to research this for you.

    Thanks
    TIm

  • Tim Grayson
    Tim Grayson Oct 04, 2010

    If you'd like I can take a look at your screen and see if I can figure out exactly what you have going on, and how it works. If you want to do this please download this little utility:

    http://www.teamviewer.com/download/TeamV...


    Download it, open it up and reply back to this message with the ID and Password it gives you. Make sure to leave the utility with the ID / Password open though...

    Once you write back with it I will connect to your computer.

    Thanks
    Tim

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