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Fisher Paykel Wash Machine GWL11US

My machine won't drain. Checked machine for any stuck items in the drain pump, valve diverter, could not fine anything. Replaced the drain pump, but still have the same problem. Tub will fill but will not drain or advance cycle, just keeps recycling the water back into the tub. Did check drain pump after trying machine and the drain pump was very hot. Do I need another drain pump, valve diverter??? Help where else could there be a blockage. The machine's control panel works I receive the continues beep and three lights on the panel that there is something cloging the machine???
Thanks

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  • mjblacks May 27, 2008

    How do I unstick the valve

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You may have to disassemble the pump from the line and the diverter valve and physically look to see what is happening.
It seems like you have a stuck valve or plugged one.

Posted on May 27, 2008

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Fisher Paykel GWL11- US Washer


- Motor control module fault:
Fisher and Paykel washing machine error 1:
Primary Source: Motor control module.
Action: Replace motor control module.

3 - Motor control module fault:
Fisher and Paykel washing machine error 3:
Primary Source: Motor control module.
Action: Replace motor control module.

9 - Size setting fault:
Fisher and Paykel washing machine error 9:
Primary Source: Motor control module.
Action: Reset machine size as per service manual instructions. If fault repeats replace Motor control module.

10 - Temperature Sensor (Thermistor) Error:
Fisher and Paykel washing machine error 10:
Primary Source: Thermistor.
Action: Replace Thermistor.

11 - Pressure Sensor Fault:
Fisher and Paykel washing machine error 11:
Primary Source: Pressure Tube.
Action: 1 - Empty all water from the machine. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube (blow down the tube is necessary). 2 - If fault repeats, replace Motor Control Module.

12 - Flood Protection Error:
Fisher and Paykel washing machine error 12:
Primary Source: Water Valves.
Action: If the water valves are on continuously, check that the water valves turn off mechanically by disconnecting power to the machine.
Secondary Source: Pump System.
Action: Check pump for blockage and drain hose for correct height(end not immersed in water) or kinked.
Tertiary Source: motor control module.
Action: If water valves are been driven on electrically, replace motor control module.

36 - Water Leak Fault:
Fisher and Paykel washing machine error 36:
Motor control module has needed to top up the water level more than 4 times during wash/rinse cycle. Most likely cause is waster siphoning out or the machine has developed a leak.
Primary Source: Drainage system.
Action: Check that the hose is not less than 850mm from the ground
Secondary Source: Pressure tube.
Action: Make sure the pressure tube is fitted correctly and doesnt have any holes.

37 - Blocked pump:
Fisher and Paykel washing machine error 37:
Primary Source: Drain System.
Action:
1. Check that the drain hose has not been kinked.
2. Check the length of the hose. 1m is maximum extension.
3. Check drain pump winding for open circuit.(Note: Pumps are fitted with a thermal cut out and will reset after cooling)
4. Check for physical blockage to pump and hoses.

38 - Pressure Sensor Fault(empty reading during wash cycle):
Fisher and Paykel washing machine error 38:
Primary Source: Pressure tube.
Action: Check if tube is fitted correctly, check for blockages or holes in the pressure tube.
Secondary Source: Motor Control Module
Action: Replace the module.

39 - Pressure Tube Fault:
Fisher and Paykel washing machine error 39:
Same as fault 38.

40 - Bowl Dis-engage Fault:
Fisher and Paykel washing machine error 40:
Primary Source: Mechanical.
Action:
1. Check that there are no clothes or other foreign objects preventing the clutch from re-engaging. Excessive suds can also stop the bowl rotating.
2. Check the clutch splines for physical damage.
3. Check that the pressure tube has not come off, kinked or blocked(blow down the tube.
Secondary Source: Motor Control Board.
Action: Change Board.

43 - Out Of Balance Switch Fault:
Fisher and Paykel washing machine error 43:
Motor control module has found that signal returning from the out of balance switch indicates that the switch is permanently on or the harness to it is disconnected.
Action:
1. Check the level of the machine.
2. Check wiring to the switch.
3. Check switch for continuity and corrosion.

44 - Water in Bowl During Spin:
Fisher and Paykel washing machine error 44:
Primary Source: Drain system.
Action: Check for blockages/kinks in drain hose and function of the drain pump.

48 - Hot and Cold Inlet Valve Incorrect Signal:
Fisher and Paykel washing machine error 48:
Primary Source: Wiring.
Action: Check the wiring.
Secondary Source: Inlet Valves.
Action: Check the resistance of the coils.
Tertiary Source: Motor Control Module.
Action: Change Module.

49 - Cold Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 49:
Action: See fault 48.

50 - Hot Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 50:
Action: See fault 48.

51 - Diverter Valve Fault:
Fisher and Paykel washing machine error 51:
Primary Source: Blocked diverter valve.
Action: Check for foreign objects in the valve.
Secondary Source: Motor Control Module & Diverter Valve
Action: Plug the machine into the power point but off at the control panel. Check voltage on the plugs at the diverter valve. If voltage around 230V, change diverter valve and motor control module

Oct 07, 2016 | Fisher and Paykel Washing Machines

1 Answer

My Fisher Paykel 8kg Intuative Washing Machine doesn't work on the Eco Wash cycle


Your eco Diverter valve has failed. this is a wax solenoid and is a common part to fail, it is located under the machine in the drain hose next to the drain pump.

Check out the below link for a service manual


Link:

Mar 10, 2012 | Fisher and Paykel Washing Machines

1 Answer

Fisher paykel gwl15 won't pump out water


My F & P Model GWL15 did the same thing. I purchased a new pump but that was not the problem. Tip the machine back and look under. There is a valve diverter that I removed and checked. There was a dime and lots of lint stuck in the valve so it wouldn't move back and forth anymore. I downloaded a parts manual, page 10 and item # 23 is the valve diverter. Once I unclogged it and put it back together, it worked great. I noticed it works better than it has for a long time. I'm a 60 yr old woman so anyone can do this. Good luck.

Oct 19, 2011 | Fisher Paykel EcoSmart GWL15

1 Answer

Fisher & Paykel GW611 Excellence does not pump water out. All lights are on and when it is suppose to pump, you can hear the noise, but no water coming out of the hose!


It sounds like the drain pump or the diverter valve is restricted. Check to make sure that the drain hose is clear then disconnect power and lay the machine's front on a padded surface to access the drain pump and the diverter valve at the bottom of the tub. Remove the pump's inlet and outlet hoses then check and clear from any debris that may prevent water from draining out. Check the impeller for any damage or restriction.

Check the diverter valve for the same condition as the pump described above. T
he diverter valve is where the drain pump and the recirculation pump inlet hoses are attached from. Make sure the valve is in the drain position while the drain pump is working. Replace the drain pump and/or the diverter valve if deemed necessary.

Jul 18, 2011 | Fisher and Paykel Fisher & Paykel Washer

1 Answer

Error code37 keeps coming on screen


(This is a pump out error).Water isnt leaving the machine fast enough.3 possibilities.1 The pump is jambed up completely with debris therefore no water is leaving the machine at all.2nd There is a partial blockage.3rd There is a diverter valve underneath the machine witch will divert all the water out of the drain hose OR divert all of the water over the top edge of the bowl back into the bowl.This diverter may be stuck ON causeing the the water to just be cycled forever back into the bowl,therefore the water level in the machine never gets lower.the machine is interpreting this as a slow pump out OR blockage.the diverter valve needs to be changed if this is the case.either way you will need to get the water out of the machine.

May 28, 2010 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

FISHER PAYKEL WASHING MACHINE STUCK IN RINSE CYCLE


lift the end of the drain hose see if the tub fills and goes in the rinse cycle if it works you have a syphon problem if so make your drain pipe stand longer.

Aug 06, 2009 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Fisher Paykel GWL10US Washer won't spin


Look at my issue on "eco smart won't drain, smells hot". You could have same issue and your motor just hasn't burned up yet.

Oct 16, 2008 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Fisher Paykel GWL10US won't spin


hi
if the pump works fine in diagnostic mode then it has tobe a module problem
cheers grant

Oct 15, 2008 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Fisher Paykel GWL10 US spin cycle issue


check out another website. ths.gardenweb.com/forum/laundry for other fix it tips on FPaykel.

Oct 12, 2008 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Fisher Paykel Wash Machine GWL11US


hot drain pump? suggests that the pump is not being lubricated properly...

May 27, 2008 | Washing Machines

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