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I have a Jenn-air jcd2389de** The freezer side drips water (about 3 oz.) each day. The bottom of the freezer had excess ice buildup, which i cleaned out. I also noticed a clay-like substanced had deterated above the coils inside the back inside cover, but it still leaks! Do you know the problem? Bill

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Hi,


When the freezer defrosts all of the water flows into a tray in the rear of the freezer, behind the sheet metal, and then is supposed to drain down through a hose into the catch pan at the bottom of the fridge where it evaporates. What is happening is that the water does not completely drain before the freezer defrosts cycle ends causing the water to freeze in the catch pan blocking the drain hole. When the freezer again defrosts, the water cannot drain and overflows down into the refrigerator. This may also be caused by dirt in the catch tray.
The best way is to access the freezer coils which are generally behind the sheet metal in the rear of the freezer. That panel once removed will show the coils and the defrost heating elements, which by the way are working since the freezer is obviously defrosting. Locate the water catch tray below the coils and make sure both the tray and the drain hole are clean and clear of any dirt or pieces of insulation. Make sure also that the drain hose is clear all the way down and into the pan under the fridge. If you have found any reason for water obstruction, and have cleared it, reassemble the freezer panels and put the fridge back into use.

Please check the bellow links and the instructions therein to have a detailed idea regarding your query:-


http://www.ehow.com/how_2208484_that-leaks-water-down-refrigerator.html


http://www.repairclinic.com/Refrigerator-Troubleshooting#Itleaks


Please accept the solution if it's helpful. Do get back to us for any further query.


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Posted on Oct 04, 2010

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