Question about Kenmore Freezers

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My Kenmore side by side freezer stopped working for a day, all the frozen foods defrosted, then it started working again the next day. I have an appt. for Sears to come, but should I cancel?

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The fact it stopped freezing to the point that your food thawed is a definite problem you need to have inspected. But keep in my mind, you apparently have an intermittent issue, and if you give your refrigerator repair service technician as many details about what you noticed in regards to your temperatures as you can, he should be able to pinpoint your problem if he knows what he is doing.

Posted on Oct 05, 2010

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My kenmore freezer stopped working for about two days it had been leaking water for a few months, then it started working again?


It could be that your defrost system is faulty. If the freezer does not defrost now and then it will fill up the cooling fins with ice and get warm. The leaking could also be an indication of two much ice. Did you unplug it when it stopped working and then plug it back in?

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I have a Kenmore upright freezer and had it checked. The problem was that it want keep food frozen. The repairman put freon in it and said that was the problem. So put cup of water in there overnight and...


If this is a frost free freezer,the evaporator coils could be frozen over with ice,due to a bad defrost system part.
The freezer fan motor may not be working.
There could be a refrigerant restriction in the lines.
The compressor could be bad.
The refrigerant leak could be large and the refrigerant leaks out quickly.

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Defroster get red hot


Kenmore Frostless Upright freezer model# 23971. The alarm sounded, all contents in freezer is frozen solid. We turned the alarm off, but the red light continues to blink. How do you reset the alarm and stop the red light from flashing? It has been 3 days now and every time we have check to see if the contents has started to defrost, there is no signs of defrosting, everything inside of the freezer remains frozen solid.

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Do you have the complete model number from the tag on the freezer, it should be either on the bottom rail visible with the door open or on the side wall near the front. I am trying to look this up to see if it is an automatic defrost model, if so you may need to do more than just unthaw and adjust

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Hi. I am Kelly and welcome to FixYa. Here is the real question..... Is the food staying frozen?

Freezers usually defrost 3 times a day (8 hr intervals) Some as often as 4 times a day. The freezer use concept is that it is not opened more than 3 times a day. (Yes there will be more times than that any given week)

Having said all of that.... some things to look at.

1. Check the door seal for any signs of tears... grease... collapse...

2. Make sure there are no gaps in the door or between the closed door and the seal.

3. Many people don't check this one... but make sure it is level. An un-level freezer can cause the door seal not to function correctly.

Now if your saying that the food is actually defrosting... then there are a few other things that can cause that.

A. Sticking / defective Defrost timer

B. Defrost element is not heating and the freezer goes through a VERY long defrost cycle as the contents have to reach 60 Deg F for the 60 Deg bi-metal thermostat to close and advance the defrost timer to start the compressor.

C. Intermittent operation of the 60 Deg thermostat

I hope this clears things up a bit for you.

Thanks for using FixYa.

Kelly

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This sounds like you either have a bad fan motor or if you have ice built up on the inside back panel. It could be that the fan blades are hitting ice built up around it. If so, you will have a defrost problem that will need to be addressed to fix the unit. But to repair it so it will stop making the noise, you can defrost the ice (if present) with a hair blow dryer. This will keep the ice away for a few days. Good luck.

If there is a defrost problem, the heater (located around the coil) is most likely the problem.

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1 Answer

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This normal operation. Happens twice a day to defrost the freezer coils. Last about 20 minutes.

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