Question about HP Photosmart C4280 Aio Printer

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Error message HP Photosmart C4280: Print cartridge missing or not detected. Inserted new black and colour cartridges. HP 350XL & 351XL. Printer will not recognise the colour cartridge. When I insert the old colour cartridge it is okay. I managed to print off a diagnostic page which printed perfectly fine, including the colour. Cannot align cartridges as printer is frozen on error message. Help!!

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

IB4G2008
  • 3587 Answers

SOURCE: HP Photosmart C4280

hmmmm...assuming that the cartridge is installed properly, yes? seems that your black ink cartridge may need to go through a 'clean' process, prior to alignment(sure wish that the replacement folks would insist on cleaning out the old heads, before doing an alignment. It's like changing the oil on your car, but using the old filter. Same gunk still in the system.

Posted on Feb 06, 2008

Soulvisitor
  • 1113 Answers

SOURCE: Error message Alignment

There is no doubt in my mind it Will be the cartridges you are using, alignment will continue to be requested if print out is missing bits do yourself a favour and use HP gen., not trying to plug HP just telling you the facts

Posted on Dec 08, 2007

  • 16 Answers

SOURCE: Tri Colour cartridge inserted is not intended for use in this printer msg

Try to clean the print cartridge contact points with a good rubber eraser and clean the printer side cartridge contacts with good lint free cotton cloth. Then first insert Black cartridge and then colour cartridge. Use some more pressure while attaching the cartridges.

Posted on Apr 29, 2008

  • 85 Answers

SOURCE: HP PHOTOSMART PRINTER C4280 PROBLEM: PRINTER WILL

what error u had got please tell me . also u can uninstall ur printer and again install it

Posted on Jun 03, 2008

SOURCE: HP Photosmart D7360

HP support decided it could not be repaired on line, agreed to replace it but found it was a few days out of waranty...so it is dead in the water. Probably not cost effective to repair it.

Posted on Aug 04, 2008

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1 Answer

I have installed colour cartridge 351XL and black 350 cartridge but my printer still says Print cartridges missing or not detected


Have you removed the shipping tape from the print cartridge? It covers the print head on the cartridge to protect them so they won't leak ink.

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Remove the cartridge.
Make sure that you removed a piece of clear plastic tape that covers the ink-jets. It's placed there to prevent the ink from drying-out while the cartridge has been sitting on the shelf at the computer store.
Re-insert the cartridge, and be sure that it "clicks" into place.

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Try cleaning the contacts in the head receptacle. If it is NOT an original HP one, then thats the reason. You MUST use HP ones. If it is, it maybe faulty, or the printer is.

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You better buy a new printer.Probably you have a problem in carriage unit on your printer.

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kindly check the number of your cartridge and see if that cartridge is the one match to the cartridge required in your printer. What's the last thing u do before the error pop up?

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I just kept putting it in and taking it out until the msg stopped.
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