Question about HP Laserjet M2727nf Multifunction Printer

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Message on screen reads: "scanner error 5 turn off and on" turned copier off and on, also unplugged it. No success... WE do not scanner on this machine - only make copies. Please aadvise... Thank You

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Hello,


This sounds like a Scanner/Flatbed Problem. This series of printers have a known problem with this component. The scanner is failing to initialize itself. The scanner does need to be changed by an Authorized HP Warranty Repair Facility. It is possible that it may be covered under an HP Extended Warranty program. See repair information VIA posted Link.


M2727INFORMATION


Cheers!!

Posted on Feb 04, 2011

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