Question about Xerox Phaser 8500/DN Printer

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Xerox Phaser 8500N Printer Error

Can anyone help with this Error code 09,037,45:7829

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If you are into finding out what some of the error codes mean without google searches, try this PDF document I just found on the 'net. Helps a little to know what you are potentially dealing with.

https://www.office.xerox.com/partners/products/Phaser8500/SQRG/03_error_codes.pdf -

Posted on Oct 15, 2008

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That is a yellow ink stick fault.
One is most likely stuck. cracked or otherwise not advance to the front of the ink loader. Check the sticks

Posted on May 30, 2008

  • Rick Kasper May 30, 2008


    1. Open and close the Top Cover to resolve the problem.

    2. If the problem persists, arrange the ink sticks until there are no spaces between sticks of the same color.

    3. Check for non 8500/8550 ink sticks jammed in the ink load chutes.
      If non 8500/8550 ink sticks, whether manufactured by Xerox or by a
      non-Xerox ink vendor, caused the ink sick jam, contact support to place
      a service call.


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1 Answer

:I have a Xerox Phaser 8500 with the following error: 13.323.47:31989. Any ideas what this is?


This fault code is saying that the printhead reservoir thermistor circuit is open. Unfortunately, only a printhead replacement will solve this problem.

Jan 09, 2011 | Xerox Phaser 8500N Printer

1 Answer

Error code 02,011.61


The configuration card is for the wrong product.

1. Turn off the printer
2. Verify that the Configuration card is the correct type for the printer
(located at the rear of the printer.)
3. Insert or replace the card
4. Turn on the printer.
5. If the problem persists, replace the main electronics module.

May 28, 2010 | Xerox Phaser 8500N Printer

1 Answer

Fault 37, 008.44:197329


There is a problem with the power up of the printer. For 37,00x.xx error codes you can try power off the printer, wait 30 seconds and power it back on. According to the Xerox support website for 37,008:44 error code you should Verify the Printer's power source and isolate the printer.

Oct 26, 2009 | Xerox Phaser 8500N Printer

2 Answers

Updating Xerox 8500N to 8500DN to get duplex printing


That is all you have to do is get a new configuation card and that will do it

Dec 14, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox Phaser 8500N Printer Error 09,037.45:9085


Hi Signrite: This should help out. It looks like you are having a problem with yellow.If you are using a third party ink (non Xerox) then you may be having a printhead.

9,035.4x through 9, 038:
Fault codes associated when ink count flags are stuck
after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5
for cyan, 6 for magenta, 7 for yellow, and 8 for black.
Troubleshooting Procedure
Step Questions and Actions Yes No
1 1.
Are the ink sticks all Xerox ink? Go to
Step 2.
Advise
customer. Run
clearISCfault
test to clear the
error.
2 1. Manually verify that the ink stick is able to
advance in the ink loader chute.
Go to
Step 3.
Remove any
blockage and/
or replace the
ink stick.Run
clearISCfault
test to clear the
error.
3 1. Run the appropriate Ink Melt [1, 2, 3, 4]
Heater
test.
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
2. Did the test pass?
Replace
the
printhead.
Replace the ink
loader
assembly. Run
clearISCfault
test to clear the
error

Nov 24, 2008 | Xerox Phaser 8500N Printer

1 Answer

Xerox Phaser 8500N Printer Error 09,037.45:9085


You have to go into Diagnostics. Once in Diagnostics arrow down to function menu.
Then select
Then arrow down to ClearISCfaults hit OK
follow instructions on screen.

Nov 24, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox 8500n with error 13323.47:23971


13,323 is a Printhead Reservoir Temperature Faults . One of 3 things. In order of likeliness.
1. Print head has failed
2. Cable to the back of the print head is loose.
3. Electronics module has failed..

What that code means is that once the ink melts and flowes into the print head, the print head is not maintaining the proper temperature.

Nov 13, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Error code 09,036.44:10394


09,03x 35 = Cyan 36 = Magenta 37 = Yellow 38 = Black The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error. Turn off the printer. Turn on the printer. As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display. Release the buttons, it will now come up in the service mode. Scroll down to the function menu, hit ok, scoll to clear isc faault, hit ok. Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.

Sep 15, 2008 | Xerox Phaser 8500N Printer

1 Answer

Timeout error results in 100's of pages of code from small Word doc or the like... firmware and driver upgrades do not resolve.... anyone have insight?


Do have another printer cable you can use between the printer and the computer?

Usually thats the culprit when the document don't print out in the correct format in Word.

Jun 16, 2008 | Xerox Phaser 8500N Printer

1 Answer

Phaser 8500N color problem


There is a process called TEKCOLOR correction.
It is on the xerox.com site.
Search for phaser 8500 under the support, in support in the search area enter.
Solutions for Colors are Off or Wrong

This will take you through the process in the correct steps to resolve your issue

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