Question about LG CU500 Cellular Phone

4 Answers

Can not connect using LG Mobile Sync

Hi, i tried all the solutions on connecting the phone with PC, but it didn't work. My PC can recognize it as external drive - so there is nothing wrong with USB connection and i can do the 'darag and drop' of MP# or picture using Explorer. But when i open LGSync application, it said CAN NOT CONNECT TO MOBILE PHONE, CHECK CONNECTION and all the menu is grey. I also want to know how can we install new application such as game? Thanks in advance, Jibenk Hi...I have got almost the same problem...I have got an lg mg295 and I cant connect my pc with my mobile...I have got the mobile agent and mobile sync...I downloaded from an lg website and it does not work.....and it does not appear by windows explorer ...but the cable is Ok because I have got it in a port COM4, but does not appear as another drive....What can I do..please help me...I have tried everything....I need to download MP3 files. I tried everyting you said on this website but nothing works.....please help...and excuse my english..I am Colombian

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  • 2 more comments 
  • greghwm Aug 20, 2008

    computer will not recognize my lg cu500 mobile phone, i can not download any music at all, usb cord is fine

  • Anonymous Sep 24, 2008

    LG's software is atrocious!

  • Anonymous Nov 14, 2008

    th same

  • imemobiatche Apr 08, 2009

    where do you download LG Mobile Sync from????

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4 Answers

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Ok, since you all seem to have the same problem, here is what I found while messing with the phone menus: Under the "connectivity" menu go to "USB connection" and then check the "Data service" in order to be recognized as a phone rather than a drive, if you just want to upload files then check the "Mass storag" option, you don't need any additional software for this last option. It will work just as a regular USBdrive.

Posted on May 30, 2009

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Hiya all,

i have an lg kf510 and i had to buy a 2gb micro sd card to get data from laptop to mobile it says the same as 1st reply cannot connect to mobile check connection but ive tested the connection and it shows it on there it just wont connect to software very annoying need help on this.

thank you

rowena

Posted on Nov 12, 2008

I have the same problem with my LG KF600 it is really annoyin as thats what i partly use my mobile 4

Posted on Aug 22, 2008

I HAVE LG CU500 AND I WANT TO CONECT WITH MY PC. I HAVE USB CABLE BUT, MENUAL SAYS U NEED TO BUY SD MICRO CHEEP I DONT WANT TO BUY WITHOUT THAT HOW CAN I CONECT WITH MY PC HELP ME

Posted on Jul 01, 2008

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27 Answers

Can not connect using LG Mobile Sync


I have the same problem like everyone else in this forum! here is the solution:

1. The USB modem driver came with the CD may or will not work, so get the latest drivers for it.

2. Before install the new drivers, change your phone setting under " setting -> USB connection -> from MASS STORAGE to DATA LINK.

3. Plug the usb cable to the phone and to your PC, it should do anything or give any message if it does just cancel it for now.

4. Install the new USB driver you just download, while install it will said something like " does not work with XP " just click OK don't panic.

5. After it finished installed you will see by the clock that it find the USB LG blah blah...and ding ding sound if you have sound on.

6. Now go back to LG Sync software and click on Connect & choose LG modem com port whatever it there.

7. You're done !!!

Here the link where to get the new USB driver:

http://it.lgmobile.com/web/web.product.manualSoftwareRF.laf

Yeah the link is all Italian ...don't panic, I couldn't read it either LOL...just click on the picture where you see the phone and the PC with wrap around with arrow, then follow instruction will be in English.

Good Luck!
Keep posting good answer that you find and help out other just like US!

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