Question about Dell 924 All-in-One InkJet Printer

1 Answer

Scanner problem Scanner will not shut off after it scans my document, it contiues to make a clicking noise. It only stops when it's unplugged or you shut the power off. when you power it back up it clicking noise continues.

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  • puff tail Jul 12, 2008

    My Dell 924 printer will not feed paper and it continues to act like it is going to feed the paper and then it makes a clicking noise and on the screen it shows no problems. All it says is Dell A10 924.

    Could there be a hardware problem?



    Any ideas on what this problem could be?



    Thanks

  • Spcmky43 Jul 19, 2008

    I shipped my printer home from college, and upon opening it, discovered that several packing peanuts had jammed the printer. After I extracted them (which involved un-hinging the scanning portion of the printer to access some of the packing peanuts), the scanner would not work. When I turn the device on, the scanner makes a clicking sound, and the timing belt that pulls the scanning head across the glass twitches but does not move. After a minute or so, it stops making the sound, but the scanner does not function. I think I may have dislodged or pinched a wire. I can't easily access the terminal points of the wires. Is there anything I can do?

  • sportsdonbes Feb 12, 2009

    same

  • Spcmky43 May 11, 2010

    It's a Dell AIO 924.

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  • 41 Answers

You didn't mention what the brand was.

Posted on May 28, 2008

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I need to know how to scan documents.


If you are using a computer with a Windows Operating System (XP, Vista, etc., ) I can help. Just follow these directions: (From beginning to end)

1) Make sure that the power to your scanner is On but do not plug your scanner into your computer until instructed to do so by the software.

2) Place the CD that came with your scanner into the CD drive of your computer. Install the software for your scanner and plug your scanner into your computer.

3) Re-boot your computer.

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5) Go to:
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7) Click on the icon for your scanner and then click, 'OK".
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10) Your document will be scanned and automatically imported into the Paint program.

11) When you can see the scanned document in Paint, (again) go to the upper toolbar and select, 'File' > scroll down and select, 'Save As' > (your Pictures Folder will open) > type in a name for your document > and click, 'Save'.

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If you found this information helpful, please give me a big thumbs-up when you rate my answer. Thanks!



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Can't scan with HP Photosmart C5280 with Windows Vista OS. Printing is ok.


Hi,

Windows Vista provides a basic set of scanning drivers, also referred to as Windows Image Aquisition (WIA) drivers, that you can use as an alternative to scan a document when you can not scan using the HP drivers.


Scanning with Windows Photo Gallery To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:
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Scanning with Paint To scan a document using Paint in Windows Vista , follow these steps:
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Regards
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Hello,
you can a document using a scanner.
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3. Click and run the software that is bundled with the scanner to scan the document and then you have to set the path where your scanned file is to be place.
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Thanks

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disconnect the printer from the computer and also unplug the power adapter of the printer , wait for 30 seconds and reconnect the power adapter and try to copy a document , if it works then there are no issues with the scanner.

if it still gives you the msg scanner busy. then click on start ----->click on RUN-----> type "control printers" click OK , right click on dell AIO 924 and then click "cancel all documents".
restart the printer and then try scanning.

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