Question about Napoleon Auburn Pellet Stove Heater

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We have country flame pellet stove it will start then shuts off. We have had company here and they do nothing all we have had is PROBELMS with stove.

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Yeah, I have a country flame stove and I have had loads of issues. Country Flame stoves are junk, I am working on a class action lawsuit with some other country flame owners as of 2.2.2011
want in?

Posted on Feb 04, 2011

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Here at Techcenter 1 we answer questions on MagnuM and Country Flame products. We find that there is usually an easy answer for what I going wrong. You can email technical@magnumheat.com with your questions and we can help out.

If a unit starts up and then shuts back down there will be a code on the back of the control board that can lead us to the problem. Typically if it shuts down in the first 30 seconds, the vacuum system is plugged, is sensing a install problem or plugging or a sensor is going bad.

Posted on Oct 21, 2014

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Posted on Jan 02, 2017

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No flame. The auger works fine and the pellets are feeding in. There is no fire to burn them.


Do you have a user's manual? Most pellet stoves need to be lit before starting the auger to sustain the fire.

Feb 10, 2017 | Cars & Trucks

2 Answers

What is a 5 u code on a pellet stove


New Stove Auger not moving shows S U in display ' Hearth.com ...

www.hearth.com > ... > The Pellet Mill - Pellet and Multifuel Stoves
Nov 25, 2010 - 25 posts - ‎6 authors The letters "S U" mean the stove is in "Start Up mode. ... At this point load the stove w/pellets and hit the start button again. ... Shows SU again and settings are at 5 and 5. still no auger movement, not even the slightest bit. ... The E-0 code is the no error errorcode and stove will enter normal operation which ...

Oct 03, 2015 | Pool & Spa

1 Answer

My stove keeps going out on E2 and shuts down why


The E-2 Error code indicates an automatic shutdown because the stove does not detect a fire. Check out Englander's troubleshooting guide to some of the causes.

http://www.heatredefined.com/faq/troubleshooting-guide/pellet-stove/evolution-pellet-stove/evolution-pellet-troubleshooting-guide/e-codes/e-2-failure-to-start

Feb 27, 2015 | Englander Direct Vent: 2,000 sq.ft. Pellet...

1 Answer

We have a heilsa pellet stove model#QCPS-28000 ,its dropping pellets to fast ,how do I adjust the feed.


  1. SET THE AIR INLET DAMPERS
It is not possible for the manufacture to factory set your stove to work properly without some adjustments. The dampers help control the amount of airflow supplied for combustion.
A damper PUSHED IN all the way, maximizes concentrated air flow to the burn pot. This will maintain a robust fire.
The Auger timing is designed to be run, in most conditions, with the dampers closed.
In some areas/conditions, it mybe necessary to adjust the damper open slighty in order to slow down the flame and allow the pellets to keep pace with the rate of burn. This should be monitored closely to ensure you have the propoer feed rate established. If dampers are opened too much, the rate of burn will be very slow and the pellets will build up.
This setting needs to be fine tuned to according to your location and elevation. It is recommended that you start with the dampers pushed in to start.

Feb 20, 2013 | Northern Tool and Equipment Pellet Stove -...

1 Answer

Pellet stove does not light how do you get it started to light up the flames.


Hi,
I will assume that you do not have an electric starter on yours...
So you fill the pot with pellets and then use a product like this to help you get the fire started...
You can do it by using newspaper or wood chips, but it is much more difficult...

heatman101

Sep 26, 2011 | Napoleon Auburn Pellet Stove Heater

1 Answer

Our napoleon stove barely heats the room it is in and it is new first year used,,


Try this....before starting the stove, place a handful of pellets into the burn pot. Start stove with feed rate about 2-3. Let the pellets ignite fully, then turn pellet rate to about 5, less then max. Let a good flame develop for 5 minutes or so, then turn on the fan. I set the fan at about 3-4 as advised by the tech. Reduce feed rate to about 4. I keep my damper on 2 1/2 to 3 to supply air intake. Napoleon is not the greatest stove, and I'm having an issue with mine after 3 years, but hopefully this helps. It will never give the heat of a wood stove, but get a strong fire going first, then tune it down after the room gets warm.

Jan 16, 2011 | Napoleon Auburn Pellet Stove Heater

1 Answer

Hi my enviro windsor pellet stove will not light however it will still feed the tray with pellets but no flame is it the electric ignition


I'm having the same issue with my Enviro Windsor pellet stove. I called a technician and he says that the igniter likely needs replacing - still waiting to see how much that will cost!

Dec 08, 2010 | Heating & Cooling

1 Answer

Country flame nps-1000 made in 1996 has a lazy flame, low heat output, and having a difficult time regulating auger feed any suggestions


not getting enough air -clean and vacuum unit and check fresh air flow damper is not opened enough need more air or flue clogged and needs cleaning

Feb 15, 2010 | Napoleon Auburn Pellet Stove Heater

1 Answer

Pellet stove augur starts and will start burning and then it back up pellets will not come out the augur will not spit out the pellets and they just get chared


auger may be jamming or motor is starting to go unplug unit and open back and oil auger motor and check operation- auger may not be sitting right in feeder tube also try a different pellet some pellets are bigger(sizes vary from company to company) which sometimes jam at feeder in hopper

Nov 26, 2009 | Ruud UBHC Air Conditioner

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