Question about Ricoh Aficio GX3000 All-In-One Printer

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Plotbase print driver is reporting an internal error of 0x0012

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  • b_chimwaza May 11, 2010

    Ricoh Aficio GX3000 displays error message "remove misfeed"



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How come my RW-240 Plotbase (Software for the plotter) will not show any files that have been sent to print?

This plotbase is old enough. Try to reinstall everything. Maybe there is a problem with your PC OS. Try to install plotbase on other PC.

Oct 14, 2014 | Ricoh - RW-240 Print Controller - 411737

1 Answer

Rw240 plotbase 3.7.8

3.8 is the RATIO offered upgrade for Windows 7 install of PLOTBASE & SCANTOOL. Check for information on it on website

Mar 06, 2014 | Ricoh - RW-240 Print Controller - 411737

1 Answer

PLOTBASE 3.7.4 for Ricoh 240w Copier Printer Drivers?

You'll need to go to for the Windows 7 upgrade software version 3.7.4. It's not a Ricoh offered version.

Oct 25, 2012 | Ricoh - RW-240 Print Controller - 411737

1 Answer

Could not find license hardware

Something happened that caused the kernel driver for the card to be lost/altered. Easy fix is to turn off and unplug computer. move the PCI controller card for PLOTBASE to a different PCI slot. That usually resolves it

Feb 29, 2012 | Ricoh - RW-240 Print Controller - 411737

2 Answers

Ls-c8100dn+ will only print error report

you might check if the installed drivers are compatible with your operating system and printer

Jan 10, 2012 | Kyocera Mita Office Equipment & Supplies

1 Answer

I have the rw-240 with plot base 3.7.1 on an xp machine. It started giving me an error saying there is no tray for selected media. I have tried with both 24x36 and 11x17 sizes using pdf and direct from...

Hi, Gd Morning would you like to tell me where you find PLOTBASE. i need this app if you dnt mind would you like to send me this PLOTBASE app on my email address (

Sep 16, 2011 | Ricoh - RW-240 Print Controller - 411737

3 Answers

Are there Window 7 drivers for the Gesetner A045 wide format plotter available. If not will there be?

Go to this web site and see if there is what you want.
The equivalent model is Aficio 240W.
Go to the quick search and in the left tab scroll to the wide format an in the right tab select the model (240W).
See you!

May 11, 2011 | Gestetner A045 Wide Format Copier

1 Answer

PCL XL error


You printer driver is telling you that it received a font call at data position 317 that called for a Windings font, but the printer cannot find the indicated font.

More than likely you have not enabled soft fonts to be included in the datastream and the printer has no choice but to search its internal fonts to find the fonts.

If it cannot, the driver reports the failure.

If you can create a print file for me, and send it to me at, I will be able to read the datastream and possibly fix the failure for you.


Jan 29, 2010 | Dell 1700n Laser Printer

1 Answer

Xerox phaser 8500 reports Internal Error

I would suspect the elecrtonich module has gone bad.
Without an error tht is my best guess.

Oct 23, 2007 | Xerox Phaser 8500/DN Printer

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