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Plotbase print driver is reporting an internal error of 0x0012

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  • b_chimwaza May 11, 2010

    Ricoh Aficio GX3000 displays error message "remove misfeed"

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2 Answers

Ls-c8100dn+ will only print error report


you might check if the installed drivers are compatible with your operating system and printer

Jan 10, 2012 | Kyocera Mita Printers & Copiers

3 Answers

Are there Window 7 drivers for the Gesetner A045 wide format plotter available. If not will there be?


Go to this web site http://www.ricoh-support.com/ and see if there is what you want.
The equivalent model is Aficio 240W.
Go to the quick search and in the left tab scroll to the wide format an in the right tab select the model (240W).
See you!

May 11, 2011 | Gestetner A045 Wide Format Copier

1 Answer

PRINTER WON'T PRINT DOCUMENT ONLY SERIES OF QUESTION MARKS.


Hello,

Your printer is printing "garbage print". To make sure there is nothing wrong with the printer, try printing an internal report. If the report is good then there is a problem with the printer driver, interface cable (USB, parallel, ethernet) or port.

Start by uninstalling the printer driver and then reinstalling it.
If the unit still wont print properly, try using another cable or try installing on another computer.
If the same thing happens on another computer with a new cable then the printer is at fault and needs to be reset. You should be able to find the reset procedure in your user's guide.

Thanks,

Pat

Nov 07, 2010 | Epson Printers & Copiers

1 Answer

My hp color laserjet cp2025 has the pcl xl error subsystem: Kernel error: Illelgaloperatorsequence operator beginpage position: 14 What can I do to fix this?


A Hewlett-Packard LaserJet printing language, PCL 6 is optimized for printing from graphical user interfaces (GUIs) like Microsoft Windows.

The Enhanced PCL XL, or PCL 6, driver that is included with the HP LaserJet printers provides enhanced WYSIWYG and enhanced performance with application support over the Standard (PCL5e) driver. PCL XL is a new page description language by HP, that is part of PCL 6 and is closer to GDI, which many applications use. Less translation takes place by the driver, which means increased WYSIWYG capabilities, and better performance with applications that support escapes implemented by the Enhanced driver.

While printing using the PCL 6 driver it is possible to encounter a PCL XL error. This error will print out at the LaserJet device, and will look like something similar to the following:
PCL XL error

Subsystem: KERNEL
Error: IllegalOperatorSequence
Operator: EndSession
Position: 15

These type of errors can be PCL interpreter errors, firmware related, tied to communication, driver, driver dependency, and application specific. Additional troubleshooting will be required to further isolate to root cause.


Troubleshooting:


I. Verify printer functionality

To verify printer functionality, perform the following:
1.Power the printer Off.
2.Disconnect the parallel, USB, or network cable.
3.Power the printer On.
4.Once the printer display reports Ready, verify device functionality by printing a Configuration Page from the device.
Note: should the internal printer test not print as expected, and/or a PCL XL error occur, you have then isolated the issue to the printer device, and any network connectivity or driver / application troubleshooting can be ruled out.


II. Verify communication w/ the device

To verify communication with the device, perform the following:
1.Power the printer Off
2.Reconnect any communication device cable previously removed
3.Power the printer On
4.Once the printer display reports Ready, perform the following:
a.From the client machine or print server that had previously encountered the PCL XL error open the Printers and Faxes folder.
b.Right click the PCL 6 driver in question and select Properties.
c.From the General Tab select Print Test Page
d.Verify the driver test page successfully printed
Should the test page successfully print, continue with the next troubleshooting section entitled Isolate user, application and/or file.
Should the PCL XL error manifest itself as a result of the driver test page, perform the following:

1.At the print server, or client machine, open the Printers and Faxes folder

2.Click on Add Printer

3.Go through the Window’s driver install process installing the appropriate PCL 6 driver for the device in question, with the following characteristics: printing directly to the device (IP_Address, USB, Parallel, etc), creating a new print queue, selecting to Replace Existing Driver.
4.If the issue persists see section entitled: Microsoft Unidrv driver dependencies.
Note: If using an HP LaserJet PCL 6 device specific driver (discrete), try installing the latest HP Universal Print Driver PCL 6. Available at the hp.com website under support & drivers. Select product cb534a and also select your operating system, download a universal print driver Post Script would be the best selection.

You can also adjust a few settings under printing preferences:
under the advanced tab:
Raster compression:
Set it to max



III. Isolate user, application and/or file


If in fact the printers internal test pages and driver test page have printed successfully, further fault isolation must be performed to correlate the PCL XL error with a specific user, application, and or file. This information is most often easily gathered by speaking with the customer, investigating which user is printing when the PCL XL error manifests itself. Once the user is identified, the application the client was printing from can be isolated, and quite possibly the application file itself.

If an application file consistently causes a PCL XL error when sent to the device, it could be a problem only with the file.

IV. Microsoft Unidrv driver dependencies


The issue was identified to be related to Microsoft unicore files: unidrv.dll, unires.dll, and unidrvui.dll, that were not compatible with the available PCL 6 drivers at that time. Microsoft has developed a hotfix to address the symptomatic PCL XL errors – the Microsoft Hotfix can be reviewed here:
Microsoft Windows 2003 and XP: http://support.microsoft.com/kb/948046/en-us
Microsoft Windows 2008 and Vista: http://support.microsoft.com/kb/948349/en-us
Microsoft Windows 2000: NA
HP LaserJet – PCL XL Error




If anything else let me know,

Al
eliteprintersolutions@gmail.com

May 27, 2010 | HP Laserjet Cp2025n Printer

1 Answer

PCL XL error


Okay,

You printer driver is telling you that it received a font call at data position 317 that called for a Windings font, but the printer cannot find the indicated font.

More than likely you have not enabled soft fonts to be included in the datastream and the printer has no choice but to search its internal fonts to find the fonts.

If it cannot, the driver reports the failure.

If you can create a print file for me, and send it to me at don.farr@msn.com, I will be able to read the datastream and possibly fix the failure for you.

Don

Jan 29, 2010 | Dell 1700n Laser Printer

1 Answer

By mistakely my scantool or rw 240 has un installed, How i can re install it


scantools is installed with plotbase.
are u able to print?
if not , u need to install the full software .
(hope u have the serial no.-- on the interface card in the pc)

Oct 07, 2009 | Gestetner A045 Wide Format Copier

1 Answer

How do i retrieve fax report from hp 4215 all in one


1 Press Setup.
2 Press 1, then press 1.
This selects Print Report and then selects Automatic Reports Setup.
3 Press ! to scroll through the following report types:
– Every Error: prints whenever there is any kind of fax error (default).
– Send Error: prints whenever there is a transmission error.
– Receive Error: prints whenever there is a receiving error.
– Every Fax: confirms every time a fax is sent or received.
– Send Only: prints every time a fax is sent.
– Off: does not print fax reports.
Note: If you select Send Only, you will also receive error reports if there is
any kind of error generated.
4 Press OK to select a report

More information? you can download manual here
http://h10032.www1.hp.com/ctg/Manual/c00095626.pdf

Sep 05, 2008 | HP Officejet 4215v All-in-One Printer

1 Answer

Confirmation page


You can configure your HP all-in-one so that it automatically prints error and confirmation reports. If you need printed confirmation each time a fax is sent, follow these instructions before sending any faxes and select Send Only. To set automated report options from the control panel Press Setup. Press 2, and then press 1. This selects Print Report and then selects Fax Report Setup. clip_image001.gif Press to scroll through the following report types: Every Error: prints whenever there is any kind of fax error (default). Send Error: prints whenever there is a transmission error. Receive Error: prints whenever there is a receiving error. Every Fax: confirms every time a fax is sent or received. Send Only: prints every time a fax is sent indicating whether the fax was successfully sent or not. Off: does not print any error or confirmation reports. Press OK to select the report.

Jul 29, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Xerox phaser 8500 reports Internal Error


I would suspect the elecrtonich module has gone bad.
Without an error tht is my best guess.

Oct 23, 2007 | Xerox Phaser 8500/DN Printer

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