I have DSL. For some reason, when connected directly to computer, I get local & internet connection fine but when I connect the G-Router I will only get local internet which I cannot do anything with. Help.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Earthlink is not your local telephone company? You would need to contact your local service provider. If earthlink set up your DSL thru your local telephone company, you may have to have them contact them. Does your local phone to you or do you subscribe thru what they call a CLEC?
Your internet provider should have provided you with a modem (dsl modem) that will have a ethernet port which can be connected to a computer directly or a router to make internet available to multiple computers. Router usually comes with five ports one of them is WAN port (Wide Area Network) and other four are LAN ports (Local Area Network) The dsl modem should be connected to WAN port of your router and the LAN ports are use to connect to any computer with an ethernet cable. If the router has wireless capability you can use your laptop or smartphone to access internet wirelessly!
1. You may have a an IP address conflict. 2. check the device connected to the router all computer need to be connected at the same time. 3. Bring all the computers up one at a time and this should resolve the address conflict.
Can you check if this happens without the router ? if you connect your modem directly does it still drop at times ?
If not , see if you can update the firmware of your router. that could help
Most DSL providers use PPPoE (Point-to-Point Protocol over Ethernet) to establish Internet connections for end-users. To set up a Linksys router, you need to enable PPPoE on the router’s web-based setup page. To setup a Linksys router with a DSL connection you need to perform four steps:
Verifying Internet Connection
Connecting the Devices Together
Checking the LEDs
Setting-up a DSL ISP on a Linksys Router
Verifying Internet Connection Connect the Broadband modem to the computer using an Ethernet cable without the router installed and make sure that the Internet connection is active. If not, contact your Internet Service Provider.