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Unable to install CD, will not accept 30 digit lic.no. My element 5 order no. 50468677. Ordered 24 April, received CD today

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It is possible that the license number was used for another install. Do you get any error messages when entering the license code or does it just go back to a blank field? If it gives you an error let me know or just try calling the company and they could give you a license to get the install going.

Chris

Posted on May 27, 2008

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I ordered two disks on April 8th. Have not received as of Apr.25


FixYa does not sell products.
You need to contact the supplier of that product that you had placed the order.

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Never received part ordered


that is a question for support dot dell dot com...methinks..we do not have that sort of information here.

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I purchased norton 360 version 2.0 order no 1849616067 iwish to use it on my laptop since 3 month free useage expires in 2 days could you please instruct me how to do this as i believe i can use this...


Dear Sir/Madam,

Norton 360 2.0 may be installed on three computers at one time. If you have the product on a CD, you can install it on other two computers using the same CD and the same Product Key. Go to the section "I have a CD version".
If you have purchased the download version of Norton 360 2.0, you need to download and install Norton 360 2.0 on the other two computers, using the same purchase order details. Go to the section "I have a download version".
I have a download version
1. Go to the Symantec Store Order Status Web page on your second or third computer where you want to install Norton 360 2.0.

2. Type your order number and password to log on, and click Find your Order. You will see your order information.
If you do not know your order number and password, you can look up your order using your emailaddress and last 5 digits of your credit card.

On your Order Summary, click Start Download.
If you purchased your product more than 60 days ago, you can click Buy Now to buy the Extended Download Service and download the product again.

Double-click the file that you downloaded.

Read the License Agreement, type your Product Key if prompted, and then click I Agree.
If you do not accept the License Agreement, you cannot continue the installation.

In the Installation Options panel, review the options, and then click Next.

Follow the on-screen instructions.

1.I have a CD version
Insert the CD into the CD-ROM drive.

2. Click Install Norton 360.

3. Read the License Agreement, type your Product Key if prompted, and then click I Agree. If you do not accept the License Agreement, you cannot continue the installation.

4. In the Installation Options panel, review the options, and then click Next.

5. Follow the on-screen instructions.

Thanks
Good Luck


“Don’t Forget to rate the Solution”


Jun 06, 2008 | PC Desktops

1 Answer

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what you will do you will uninstall both then you install the one you want to use how to uninstall click start select control panel after seletcting you willsee many options select add and remove programes click on it then you look for the program you want to uninstall after uninstall restart your system then install the one you want to install it will work like that am very sure if you follow the proccess

May 31, 2008 | PC Desktops

1 Answer

I did not receive a download instruction by e-mail when I renewed my subscription to Webroot Antivirus. I also purchased Window Washer Invoice no. E000010798720, April 7. My computer does not accept...


Hi - try these instructions below. If it solves your problem PLEASE rate this as fixed. If not, DON'T RATE YET. Add a comment letting me know what happened and I'll be happy to assist you further. Thanks.

To request a new download or update of your software, please do the following:
1. Go to http://www.webroot.com/company/support/
2. Click on Request Download
3. Select the product you are using
4. Enter your last name and email address in the fields provided. Make sure that you provide the last name and email address that was used to register your software.
5. Click Request Download Instructions
You should then receive an email containing your license code as well as instructions on how to download your software.

Jeff

May 14, 2008 | PC Desktops

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