Question about Kenmore 43142 Front Load Washer

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Black marks on clothing

I am getting black marks on my clothing, looks like grease to me. I did have a black crud around the fabric softener compartment, so I took that all apart and cleaned it well thinking that would solve the problem. It didn't. A Sears repair man came and thought we should run a "clean" cycle with bleach and hot water and that should solve it. If it didn't, he suggested a new tub and basket (basket covered by warranty, tub not) which would cost me around $500. He didn't seem to know what the problem was. We ran the clean cycle with hot water and bleach. The problem is still occurring and just when we think it is okay, we lose more clothes.

Any ideas?

Scott

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  • kwlewis May 28, 2008

    I have had the same problem with black marks on clothes. I was told by another appliance place that it was probably mold and mildew buildup in the rubber boot that seals around the door. There definitely was black crud in the crevasse but even after cleaning it very well it seems to happen again in a short amount of time. Very frustrating that Sears Techs. can't seem to figure it out if you can even get to talk with one.

  • bpsstfixya May 28, 2008

    Problem is the bearings seal has gone bad spilling greese into your clothes drum. We have same problem and apparently this model is known for the bearing seals going out and then then the bearings go (our spin cycle has slowed to a crawl)...repairs are estimated at $600 or more...uggggggh!

  • kwlewis May 29, 2008

    Had a non-Sears repairman out today. He said the black marks are grease caused by the failure of the rear bearing on my Kenmore front loader. Cost to fix would be about $400. Have opted to go with a new or used washer other than a Kenmore since this is the second major problem with this washer. At this point I would not buy a Kenmore anything ever.


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I have had this problem with my front load washer and have been able to solve it by cleaning the buildup off of the lower part of the glass window on the door.

Posted on May 28, 2008

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Hope it helps

* If you found this solution helpful, please vote positively.

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