Question about Dell Dimension 4600 PC Desktop

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Booting but goes black

My system boots up, you get the windows xp screen but then it just goes to a black screen? Any ideas on how to fix this?

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  • bustabear May 27, 2008

    no sir it has never done this before,

    what happens is I boot the computer up, it first states that a critical error has occured, you have the option of safe mode, and it counts down the seconds, and then the windows xp screen comes up and then the screen just goes black instead of giving me my desktop? Does that help?

  • bustabear May 27, 2008

    I have tried all three modes that it offers me, and with all three modes it does the same thing. I have not installed anything new on the computer at all, it has had no maintanance as I don't know how to install anything like that.

  • bustabear May 28, 2008

    ok so last night i unplugged everything and plugged it back in and everything worked fine, i played with the monitor and that was fine as well, I don't think it is the monitor because safe mode comes up, windows xp comes up in color and then it goes blank, I tried to insert the disk like you said to do the reinstallation and nothing happens. it never gives me any prompts to type fixboot?

    any suggestions?

  • crabbypup May 11, 2010

    have you tried to pick safe mode or boot with last good...blablabla?
    try the last known working option first to see if it works, then if it doesn't, reboot and try safemode. if it doesn't come up in safe mode, then i ask, have you secently installed any new programs or hardware(disk drives, video cards, audio cards) in that machine?

  • crabbypup May 11, 2010

    does the monitor turnoff?
    have you just waited to see if it goes to the logon screen? has it done this before? are there any known viruses on the computer?


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2 Answers

Test:: Everything off!! disconnect video monitor from computer. Turn on and see if monitor has a screen. If the screen is any color other then white, off white (NOT green,pink,whatever) the monitor could be damaged.(P.S., if the colors are 'green,pink,whatever' then the color\contrast\brightness controls are misadjusted!!)
2nd if possible, subsitute video card that could be damaged. I have personally changed my desktop icons colors in such a way, that became "invisable" when I went to the desktop. To correct that U must goto CONTROL PANEL when windows is in safe mode (which loads the minimum of drivers)

Posted on May 27, 2008

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Take the reinstallation CD and boot from it. Then click R and It will ask what drive you wish to enter. hit the drive number you wish to enter. It will give you options. Once your in type fixboot. just as I have it and it will ask you if you wish to rewrite the boot sector. Hit Y and press enter. Then type exit and it will reboot. If that dosent work you will need to do a repair install. I will walk you through that if we need to.

Posted on May 27, 2008

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Posted on Jan 02, 2017

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