Question about Dell 924 All-in-One InkJet Printer
Hi Ms. Mitch.
Using my Dell 924 as always. Today on screen "unsupported cartridge". On printer "incorrect right cartridge". Tried cleaning them manually, can't clean otherwise as printer won't work with that message. Not sure why the cartridge was "correct" yesterday, but not today. Your help is greatly appreciated.
I had the same "unsupported ink cartridge" thing going on with hp until I got fed up and uninstalled the hp software and just used my windows devices and printers. Windows will automatically find drivers for your printer and you should be able to choose how much of that software you want to download and install. Eventually I did get some software from hp but I still use Windows fax and scan. When I had a chance to participate in a questionnaire, I made it plain to hp that it's my printer, my ink, my cartridges and I'll do what I want with them. I'll take them out and use them for a planter if I want! In the meantime, I do expect them to print with whatever I put in them. It might not be as good a quality as the original, but it's still my right.
Posted on Jun 13, 2014
Hi MsMitch,Thanks for the tip. I will try uninstalling and re-installing it and see what happens. I tried going through dell live chat but they claim my warranty is up, and the cost to diagnose the problem will be $50.00. Thats a ripoff huh!!!!. I will never buy a dell printer again.
Posted on Jul 28, 2008
Have you tried asking Dell in a 'live chat' about that 'incorrect right cartridge' message? Also, have you tried uninstalling the softwear and re-installing it?
Posted on May 28, 2008
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Posted on Jan 02, 2017
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