Question about HP DeskJet F380 All-In-One Printer

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Won't print i am trying to print a paper out using microsoft word processor and it just keep printing out black paper

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Try the following steps:

Check for and remove any grayscale settings. Use the following steps to check this setting.

  1. In the program, click File and then click Print . The Print dialog box opens.
  2. Select the correct product and then click Properties . The Properties dialog box opens.
  3. Click the Color tab.
  4. Check the Print in Grayscale setting. If necessary, unselect the setting.
  5. Click OK to save the settings.
If this doesnot work:

    1. Open the Printer Toolbox .
    2. Open HP Solution Center .
    3. Click Settings .
    4. Click Print Settings .
    5. Click Printer Toolbox .
    Now Click the Estimated Ink Levels tab. This will tell u that the cartridge might be running out of ink even if the graphic shows that there is ink remaining in the cartridge.Lines or streaks always appear in printouts when the cartridges begin to run out of ink. Replace print cartridges that are out of ink or low on ink.
  • If this doesnot work:
  • If the Print in grayscale option is not the problem and the print cartridges are not low on ink, print and evaluate a self-test page to determine if the cartridges or printer is causing the problem.
    1. Load the input tray with unused plain white paper.
    2. Press and hold the Cancel button and then press the Start Copy Color button.
    3. Release both buttons. The self-test page prints.
    This will definitely work for u.
    Thank u.

    Posted on May 28, 2008

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