Question about Brother Office Equipment & Supplies
If you look at the Brother website you will find a trouble shooting guide for your machine.
In the guide, for the error you quote Brothers guidance is to check for a stuck piece paper, however it also states that if the printhead is hard over to one side (righthand side if memory serves me correct), then to contact Brother. If you do so, Brother will tell you it needs to be serviced by a Brother agent, which will likely cost you more than a new one !
If it isnt a stuck piece of paper, the problem is due to the fact that Brother machines excessively self-clean. Each time they self-clean a small amount of ink is dumped in to a holding tank/sponge. When a predefined number of self-clean operations have been performed, the machine refuses to print and gives the error message you have stated. Brother state that the tank/sponge must be replaced before the counter is reset, again by a Brother agent.
However, there is a way of reseting the self-clean counter yourself - if you Google your model number and the error code somewhere in the results you'll find how to do it. The only risk of doing this without changing the tank/sponge is that it will eventually overflow and leak out the bottom, but I did my Brother all in one some time ago and have had no problems yet.
Posted on Oct 04, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 29, 2011 | Office Equipment & Supplies
Aug 05, 2010 | Brother DCP 130C All-In-One InkJet Printer
Jun 02, 2010 | Brother DCP 115C All-In-One InkJet Printer
Jan 14, 2010 | Brother MFC 210C All-In-One InkJet Printer
Aug 06, 2009 | Office Equipment & Supplies
Jul 13, 2009 | Brother MFC 240C All-In-One InkJet Printer
Sep 25, 2008 | Brother MFC-9420CN All-In-One Laser...
Aug 02, 2008 | Brother Multi-Function Center MFC-240C...
Dec 09, 2007 | Brother MFC 210C All-In-One InkJet Printer
88 people viewed this question
Usually answered in minutes!