Question about Brother Office Equipment & Supplies

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I have a DCP-115C model printer and a laptop with Windows Vista software and my printer went down this morning showing a error of Printer OFF LINE and then trying to fix the problem I lost my printer incon also. This happen when a piece of paper got jam in my Printer. In trying to fix the problem , turn off my computer, then unplug the computer from the wall socket then turn back on, nothing happen, then when though the user's guide hand book but could not fine the help that I am requesting now. Please help me get back on line. THANK YOU VERY MUCH> Alan Fregeau from Perth Western Australia.

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  • alanfregeau Oct 05, 2010

    I did not understand all your tech. terms. I need help in simple terms. Step by step insuctions. thank you.

  • alanfregeau Oct 05, 2010

    I cannot do this because when I press the on button on the printer nothing happens and the printer little led screen shows nothing now, and I still cannot reinstall the printer driver because I do not understand how to do it. Everything is plug in and I check for paper jam and refit the ink cartridges. What to do next.? I am upset with this problem. Thank you krishmaqvan

  • alanfregeau Oct 05, 2010

    Thank you for your help in this problem. you did a good job.



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First make sure your printer is show online status. Then reinstall driver from below link. make sure usb cable connected to printer from computer is working fine. Click here Driver is same for model DCP110 and DCP115. download driver for vista os then install then it will work again. Let me know if you need further assistance. Thanks for using FixYa.

Posted on Oct 04, 2010

  • First check the led flah on printer it must be show online status means green light flash .

    If orange light flash then make ure there is not paper jam inside the printer.Refix ink cartridges then check.

    If green light flash on printer then it is ready for printing.

    then reinstall printer driver will solve this issue.

  • Download driver from below link.

    Select vista and download setup.exe of driver then install it in computer.

    it is very simple process then you can use your printer again if there is not any issue inside the printer.

    Let me know if you need further assistance.

    Thanks for using FixYa.



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This is the counter inside the printer which stops the printer unless it is reset. Follow the below steps to do the reset on your printer.

How to Reset Brother DCP 110C, 115C, 120C, 130C, 135C, 145C, 150C, 165C, 185C, DCP 195C Printer

May 25th, 2011 • Printer
How to Reset Brother DCP 110C, 115C, 120C, 130C, 135C, 145C, 150C, 165C, 185C, DCP 195C Printer:
1. Press the Menu, then Mono Start key then press the UP arrow key 4 times to make the machine enter the maintenance mode and "ERROR 46′ pops-up in the display.
2. Enter maintenance mode 80: Select 8 by pressing the UP/DOWN arrow key and push OK key and select 0 and push OK key
3. Now Press MONO arrow key several times until you see PURGE:XXXXX
4. Select 2 and push OK, Select 7 and push OK, 8 and push OK, select 3 and push OK and the purge counter is now reset to 00000.
5. Press STOP/EXIT key to go to root of maintenance mode
6. Enter code 99 to exit maintenance mode: Select 9 and push OK, Select 9 and push OK.

Jul 24, 2011 | Brother DCP-110C All-In-One InkJet Printer

1 Answer

Need windows 7 drivers voor dcp 115c

Hi, here is the link where you can get your required driver free for life.

Good Luck

Jan 14, 2011 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

My printer DCP-115C show out the error code "Machine error 4F". How to solve it?

Unfortunately this is an error in print head and need replace.New print head will cost you as much more then new printer then think about new printer.

Nov 05, 2009 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

I have no driver of my brother DCP-115C for windows xp operating system

Go to in website then find the model of your printer
after that download the driver can fit to your printer.if nothing heres my email add: i send you a driver of your printer

Jan 07, 2009 | Brother DCP 115C All-In-One InkJet Printer

2 Answers

Dcp-115c usb cannot be found (CC027)

sure..some printers need to be plugged directly into wall socket for scanner to work..try that first..

Nov 21, 2008 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

Brother DCP-115C for Vista

there is compitable upgraded software cd availabe with the vista dealer .get that cd and load that software first.then load your printer cd it will work.

Nov 02, 2008 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

No driver brother dcp-115c

Here is driver download page, follow instructions, enter details and download the driver : Brother Solutions Center: DCP-115C: Others.

To install the driver do the following:

do the following.

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) your printer from printer list.
  • Download driver from website and run the file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.

Sep 10, 2008 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

My printer have problem

you need a new waist ink absorber box.
Search this forum for error 46 or unable to clean. the procedure is explained many times (identical for all brother inkjets)

Apr 17, 2008 | Brother DCP 115C All-In-One InkJet Printer

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