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How to Replace New Hose at Auto-Reel 2490. Please let us know, we have 5 sets to be replace. Thank You and Best Regards, Neo Aik Kheng Novomatrix Pte. Ltd. Singapore Mobile 65 - 9641 5921

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The auto reel is guaranteed for 2 yrs against faults arising from defective manufacture or materials. the hose is guaranteed for 15 yearsaginst defective manufacture or materials. all that is needed is the purchase reciept. if this is available with you you can contact hoselock cunsumer care.
as an added advantage here is the download link with instructions for assembly,installation, use and maintenance with diagrams in pdf format hope this helps http://www.hozelock.com/uploads/pdf/instructions/watering%20instructions/2490%20Auto%20Reel%20instructions.pdf


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Posted on Oct 04, 2010

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My hozelock auto reel has stopped locking. Have tried pulling it all the way out and then releasing but it does not solve the problem.


40 meter Hozelock auto reel would not lock when winding back into the drum.
1, Make sure the Hozelock hose has fully retracted into the drum.there should be no tension on the hose reel spring.
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7, Remove the brake locking arm from the side cover.
the arm had broken in half, I used a soldering iron to weld the two halves of the brake lever back together.
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9, Whilst holding the ratchet keeping the tension on the spring. Replace the 2 security screws on the centre shaft .
10, This link on Youtube I found very helpful (46 sec into video) you can see the internal working and the brake lever.

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1 Answer

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