Question about Dell Latitude D600 Notebook

5 Answers

Laptop can't find hard drive

My daughter's laptop was slammed shut when the mouse was inside. Of course, the LCD screen cracked. I thought that was all that happened. I replaced the screen, put the battery back in....and now when I power it on it says:

Primary hard disk drive 0 not found

No bootable devices--strike F1 to retry boot, F2 for setup utility

Is there something I can do to get it to find the hard drive or is it broken?

Posted by on

  • Anonymous Feb 25, 2009

    will start in last working configuration but will not boot as normal whats up?



5 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 1,027 Answers

First go in to set up utility and see if the harddrive is detected there.
If none is detected, power off, remove battery, remove and reseat hard drive.LINK

Posted on May 27, 2008

  • 1 more comment 
  • steve  danville
    steve danville Jan 07, 2011

    when my Dell D510 could not find the hard drive, I bought a new hard drive.
    that did not help. then I bought a new computer. that helped.
    Sold the D510 for $50 for parts.

  • tru2012 Apr 17, 2011

    You are a smart ***. You parents are so proud of you i bet.

  • steve  danville
    steve danville Apr 17, 2011

    true 2012.
    I would like to think my parents were proud when they were alive.
    You are very rude.


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 859 Answers


One thing that's easy to do and will give you an answer to your hard drive question is to remove it from the laptop and gently shake it near your ear. If you hear things moving around as you do this the hard drive is damaged too.

You can find a replacement hard drive at or

If you are still under warranty and if you purchased your laptop with a credit card your warranty MAY be doubled and if this is the case you can contact your CC company and ask them if your purchase qualifies for the double warranty on purchases through your credit card.

Hard drives are not as expensive as your screen was. You can get a decent size one for less than one hundred dollars.

If you have further need for clarification or answers to your questions comment back and or select the Ask Me button.


Posted on May 27, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

We have a Dell Vostro 1510. In bios we see the Opiarc DVD drive and the WDC... hard drive. Under the Boot heading of the bios menu the hard drive is listed. Yet when we attempt to boot from the drive it responds with
NO TPM or TPM has a problem
operating system not found, then loops into
PXE-E61: Media test failure, check cable
Operating System not found
and keeps repeating.
If you attempt to boot from the internal cd/dvd responds with a black screen then after about 5 min goes back into the loop stated above PXE-E61: ...

We installed a usb external dvd/cd drive, we were able to boot from the external dvd drive using a bootable disk. But the XP disk could not see the drive. Also, used some other utilities and was not able to see drive. We installed a new hard and same exact issue. See drive in bios but not when using any utility or when booting up with windows XP disk - we attempted to install from external usb dvd/cd drive but when we got " To set up Windows XP now, press ENTER" Setup did not find any hard disk drives. Can anyone assist us with this? We thought it maybe the SATA BUS or interface issue on the motherboard. Replacement motherboard through Dell over $420. DELL VERY CRAZY!!!!

Posted on Mar 29, 2010

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

This was a dual layer issue in my Dell E6520. First of all, the SSD was improperly seated after a RAM upgrade. Make sure you feel the SSD/HDD 'click' into place. If you don't hear the proper seating noise and continue to screwing in the four screws from the bottom, the hard drive will separate because the screws are pulling it into the position it should be in if correctly seated. I popped out the hard drive and snapped it back together and then made sure it was properly seated. Booted up, all good.

Posted on Jul 22, 2013

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer


Posted on Jul 02, 2010

5 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: No boot device available

I am using the dell system at XPS710 and i kept getting the bios error:
No boot device available

I tried to hit F1, then i get that message again. I hit F2, then it i didn't see the problem.

PLEASE HELP! 16x16_smiley-mad.gif No ignores!

Posted on Sep 25, 2008

  • 13433 Answers

SOURCE: No bootable devices-strike F1 to retry boot,F2 for setup utillity

Is there a hard disk installed inside the computer? try reconnecting it.

The motherboard, the hard drive, or the connector could be faulty in this case.

Remember to unplug and remove battery if you open the laptop, the hard drive is in most cases in the bottom under a cover with few screws or in some dells its on the side with few screws and comes out from the side instead from the bottom.

Posted on May 22, 2009

  • 124 Answers

SOURCE: my dell inspiron b130. says no bootable devices

It may be that your hard disk is shot - or its connectors may have come loose or slightly corroded. Remove the hard disk and then reseat it back again. Good luck.

Posted on Sep 28, 2009

  • 11800 Answers

SOURCE: 'No bootable devices

No bootable devices = the hard disk appears empty, either Windows was corrupted or the hard disk has died.
Reinstall. If the install fails to complete or the problem comes back the hd is dead = replace it. 

Posted on May 01, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Screen crack

Replace the LCD, take to a proffessional..

Sep 18, 2013 | ASUS VivoBook S400CA

1 Answer

Slam lid on laptop, now it won't boot.

Sounds like you have damaged the hard drive. Just because you can read the files doesn't mean that the hard drive is not damaged. You may have corrupted a particular part of the data when you gave it a jolt. My suggestion would be to find a laptop that is the same and try the hard drive, or buy a new hard drive and see if that fixes it.

Feb 11, 2013 | Computers & Internet

1 Answer

I have a hp dv6 laptop the inside of this screen looks cracked on the inside with ink leaks,outside is not cracked,i canot plug another moniter in as it says very faint in left corner windows canot...

If the screen looks like black ink on the screen then the screen is broken (ie cracked on the inside).
LCD screens and Inverters maybe available from this WEB

Mar 11, 2012 | Computers & Internet

1 Answer

Our daughter was not feeling well and lost her

It isnt hard at all to do. There are many walk throughs online to guide ya through. Just take your time and have patience. Other things you should look for (that i can think of) can only really be determined after you replace the lcd screen. Dropping a laptop like that can damage the hard drive and therefore losing data or your operating system.

Jul 21, 2010 | HP Computers & Internet

1 Answer

Slammed the lid down on my laptop, & it doesn't work

you most likely damaged the LCD or dislodged the cables from system board to the LCD. Also check for a small button or "nub" near the base of the screen, is it stuck or broken? this turns off the screen when lid is closed, slamming may have got it stuck.

if you have an external monitor. shut off the laptop, connect the video cable from external monitor and turn on you get video?

if yes, your LCD is damaged and needs service. if no, you have done far more damage and need to have the whole thing diagnosed at a service center.

Feb 15, 2010 | Dell Inspiron 6400 Notebook

1 Answer

Not loading up

The hard drive may have came loose if you turn the laptop upside down and remove the hard drive cover usualy has a small picture or imprint like a stack of cds to let you know what one is the hard drive cover once removed make sure hard drive is pushed in properly then retry laptop if this fails they may have killed the hard drive in which case buy another one and replace it

Nov 24, 2009 | Acer Aspire 5000 Notebook

2 Answers

Hello, I tripped over the power cord and the Acer Aspire One fell to the floor from the fireplace so about 3 1/2 feet. Now it will not show anything on the screen but green power light does come on and if...

My thoughts is that one if not a couple of the PC boards inside is cracked or broke. More than likely you broke the inverter power board which lights up your display.
May be a time for a new laptop. Would cost more to repair than to buy you an new laptop.
My thoughts is you may find another one on E-bay that has some minor issues or in need of a hard drive and you could take the hard drive out of yours and put it in the new/used one.
A/V Media Guy

Nov 23, 2009 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

Screen fades to white, everything freezes, then returns to normal

My first thought is a video inverter.

Install an external monitor and see if the problem persists.

If it doesn't then it is the LCD on the laptop.

Good luck

God Bless


Jun 19, 2009 | Compaq Computers & Internet

1 Answer

Slammed ZToshiba A135-2276 will not boot

I'm not sure why you slammed the system shut, bu if it was to do with a system performance issue, the most likely answer is that the hard disk drive is or has failed.

If running Windows XP, boot to recovery console, see if you can run chkdsk on the drive. If Vista, boot to the DVD and run repair my computer.

Most likely, if those options do not get the system to boot, a hard drive replacement may be in the cards.

Mar 13, 2009 | Toshiba Satellite A135-S2276 Notebook

1 Answer

Start up with hp6325us

i think its the pentium processor had one a while ago with same problem , dont take my word for it though, just a thought

Mar 07, 2009 | HP Pavilion dv6325us Notebook

Not finding what you are looking for?
Dell Latitude D600 Notebook Logo

8,971 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Alun Cox

Level 3 Expert

2678 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides