Water leaking from freezer compartment and ice maker not working properly
I'm having multiple problems with my Maytag Plus MSD2456GE side-by-side refrigerator......
The water leak from my freezer may be the same situation as the others I've read about, but I'm also having trouble with the icemaker.
I've noticed that the water actually comes from INSIDE the back of the freezer compartment, from some sort of grate. The leaking seems to happen during the defrost cycle and as many others have said, it pools up in the bottom of the freezer (forming a massive ice block) and then some of it pours out onto the floor from the bottom of the freezer door. Is there a blockage in the drain line?
This has been going on for some time now. It all started when I came in the kitchen one morning to find a floor full of water, all around the refrigerator. I opened up the freezer and icicles were covering the entire freezer compartment!! It looked as if the icemaker had sprayed water out (no telling how many times). I had been having problems with the icemaker for some time. Most of the ice cubes were hollow, as if the tray wasn't filling up enough. Then, when it would dump the ice, the little "fingers", as I call them, wouldn't go all the way back down into the tray because there'd be some drops of water that would freeze on it and obstruct the proper functioning. When this happens, it's as if it has been cut off by the wire lever arm. You can push the "fingers" down into the tray, thereby breaking the ice "balls" off by force, and the icemaker will start working again, even though the tray still doesn't fill up with enough water. Since we cannot afford to get the fix-it man out here, I just shut the thing off and stopped using it. But I'd sure like to get it working.
I linked these two problems together because I thought they may be related. I recently took the (inside) water filter cartridge off and replaced it with the (factory) filter bypass plug, thinking that maybe the filter wasn't letting enough water flow into the ice tray. I haven't turned it back on since doing that, however. I'm scared that it'll spray my freezer again and I'll have a flood in my kitchen!! Anyway, I also did this hoping that the water leaking onto the floor would stop. It seemed to have stopped for several days, then a couple of days ago, I noticed it's back to the same old thing. Could the hollow ice cubes be from: poor water pressure from the supply tubes -- a sensor (for water level in the tray) -- a timer (for water level in the tray)? And the ice obstruction on the "fingers"??
Let me tell you.....I am at my wits end with this supposed "nicer-much-more-expensive-than-I'm-used-to" model of refrigerator!! If you can lend ANY ASSISTANCE WHATSOEVER, I would be eternally grateful.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Water leaking from freezer compartment and ice maker...
the water(in the bottom of the freezer) is coming from
the freezer when is defrosts. the drain line is in the back wall of the freezer
and may be clogged up with ice. clean out the freezer and pour some hot water
in the very back of the freezer, this will hopefully unclog the drain. if not,
then you have to take the back wall out of the freezer to get directly to the
drain line. there should just be a couple screws holding it; it is just an
aluminum or plastic panel.
the icemaker problem
it could be that the water valve is slowly leaking water into up to the icemaker and freezing before dripping out of the tube. then when the icemaker turns on the water to the icemaker it is partially blocked by the ice and sprays water all over instead of gently falling into the icemaker.
if this is the case then changing the water valve on the back of the machine and defrosting the fill tube behind the icemaker should fix this problem.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
sounds like its set to high on the cold selection, and it needs to actually defrost , setting the freezer to colder much of the time will worsen the problem, if you can unplug it for a day and let the machine defrost ( deice) then it will be able to actually function better, Ice causes the functions to not be able to work properly. the ice maker leak could be caused by the limit switch being frozen , remove the tray and make sure that the unit isn't clogged with ice, if it is,, leave the tray out while you have it unplugged, and it too will fix itself once the ice is removed
Are you sure it's the ice maker that's leaking? We have this model & ours accumulates a HUGE iceberg in the bottom of the freezer, but the water seems to be coming out of the back, at the bottom of the back panel, where the vents are.
Here I am going to give you a lot of information. Because of the leaking your defrost condensate drain is most likely the reason. All on the page below may not be for your situation and some refrigerators do this over a period of time and the the water has no were to go but the freezer during defrost. Click on link below, Thanks, Sea Breeze HOW TO FIX A LEAKING REFRIGERATOR OR FREEZER
It sounds like your refrigerant was leaking out. There may be some settled at the bottom that would explain the frozen water on the bottom. a good appliance store should be able to find the leak fix it and add more refrigerant.
I had similar problem in that the fan in the freezer that blows freezing air into freezer and over to fridge was not working. Fridge was running warm (over 40 deg and freezer up near 20) Service call around $160 with new fan.
I figured it out. When the water filter gets old and plugged up, not enough water flows into the cube trays. You can fix the ice problem by replacing or just removing the filter. (The filter really isn't necessary unless your water comes from a well or some other undesirable source.) The filters cost about $40 from Sears, but you can find them on ebay for under $30 including shipping.
I can help with the puddles on the floor. Most likely your freezer drain is plugged. This site and others on the internet helped me solve my problem. Take off the back shroud and empty the freezer compartment. Take the screws out of the lower grate at the back of the freezer compartment. You can get the lower panel out with a little effort. The freezer coils are exposed. Below them is a kind of small light metal trough with a drain hole in the middle. You don't see it at first because it is covered with ice. I used a hair dryer to melt the ice. When it melted enough I removed a thin cake of ice to expose the drain. The drain was still frozen until I poured hot tap water in the trough several times. Inside the back of the refrigerator on the right is a little rubber coupling that connects the drain tube from below the coils and metal trough at a right angel to a tube that runs to a drain pan on the low left side at the back. After taking the coupling loose so I would not damage it, I put a thin screwdriver down through to finally unclog the drain. I recoupled the drain line, wiped up the floor and put everything back together. Everything works. Saved at least $150 and it only took about an hour. Oh, yes, the small hex screws on the back and the inside grate use the same small socket screwdriver. A lot handier than using a pair of pliers.