Question about HP Officejet 7210 All-In-One InkJet Printer

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Remove and ck right cartridge

I have a 7210 All in one that i can not get the "remove and ck right cartridge " error message off. I have taken out the cartridges and replaced them both....

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  • MikieC Jun 02, 2008

    I am having the same problem. I removed the color cartridge and immediately replaced it. I keep getting an error message that says "Remove & Check Color Cartridge. I have done it a zillion times and even put in a brand new cartridge and I get the same message.



    Maddening!!!

  • Anonymous Jun 10, 2008

    The x-bias spring might be dislodged or missing if the small plastic tab in the print carriage chute is broken.

  • kimmiejo Jun 17, 2008

    insert black cartridge message will not go away. I have new black cartridge but there is a metal bar that I think might be broken or not in properly. Does anyone know about this?

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Once remove both the cartridges from the all-in-one and then clean the copper contacts of the cartridges and then put only black cartridge and check for the message displayed on the all-in-one if it even reads check right cartridge then the issue is with the all-in-one hardware. If it reads insert right or color cartridge then the issue seems to be with the cartridge.

Remove the cartridges from the all-in-one and power cycle the all-in-one and then reset.

Now insert the cartridge and check for the result. If the issue still persists then check the expiry date on the cartridge and once replace the cartridge and check for the result.

Posted on Jun 03, 2008

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1 Answer

I am getting an error message remove and check right cartridge?


Replace the right cartridge with a new genuine HP cartridge.(not a re-fill)
If still does it check that the contacts are clean where the cartridge seats.(wipe with a q-tip)

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Refer to printer manual as some of them require you to reset the software to accept new cartridge.

Manual here if you do not have one

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Unplug the power cable from the back of the printer; press and hol down the (#) and the (6) button simultaneously with one hand and with the other hand put in back the power cable; and then release the (#) and (6) button;
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Time for a new pca carriage. part number C8963-60051. good luck finding one though. All your problems are caused by a stupid little plastic tab that used to hold the metal thing in place. now, it moves around when you put in a cartridge and doesn't make contact with the right circuits. I really hate HP for making such a crappy part and then having no way to replace it. Well, besides sending it to them so they can charge you $215+ to fix it. That's more than what I paid for new!!!

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1 Answer

Re: Remove and ck right cartridge (by 4 users)


I would call HP regarding it and see if they accomodate you with an upgrade to another printer.

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Some 3rd party cartridges are not perfectly manufactured and in many cases you'll need to press firmly (not hard) on the top front of the cartridge to ensure adequated contact is made wih the electronics on the cartridge and your printer.

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1 Answer

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