Question about LG DR197 DVD Player/HDD Recorder
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Posted on Jan 02, 2017
Most likely the tension band that is attached to the mechanical parts of motor and the tray detached. you'll need to disconnect the power and unscrew the cover open and put the band back in place.
Posted on May 21, 2009
I have exactly the same thing. Happened before but went away when I got bored trying to fix it. This time I phoned LG support and they said take it back to Comet (they have bought out their servicing). End of conversation. Polite but firm.
Appalling support via their websites, appalling products. Never again.
Posted on Apr 24, 2010
SOURCE: Bought a LG Rh397D/RH399D HDD
Simple test: use a different system of connecting the player to the tv. If you have used the HDMI use the analogue ones (Composite video-yellow and audio -red and white) and the other way around. If your tv doesn't have HDMI then switch between the analogue outputs - Composite and S-video. Of course use another cables plugged in another sockets in the tv.
If it's the same then the defect is in the unit - the audio converter section from the main processor has failed. The only way of fixing that is by replacing the mainboard, which means that the unit is effectively dead, time for a new one.
Posted on Jul 24, 2011
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