Question about LG DR197 DVD Player/HDD Recorder

Open Question

Hi-I have an LG RH397D DVD/HDD player. When the player is on the DVD tray doesn't stay closed. It opens and closes continuously. I have tried re-setting it. That doesn't work. If you try using the remote to use the DVD player or to stop the tray opening and closing nothing happens. You can turn the player off but the tray will stay open. Plus now the only way to turn the system off is at the main switch and you can't watch any DVDs!! It is also difficult to watch the TV or something you have recorded with the DVD tray moving and making noise as it opens and closes. Please HELP!?!?

Posted by on

Ad

5 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
Stevenslav
  • 65 Answers

SOURCE: LG DVD REcorder disc tray will not open

Most likely the tension band that is attached to the mechanical parts of motor and the tray detached. you'll need to disconnect the power and unscrew the cover open and put the band back in place.

Posted on May 21, 2009

Ad
  • 16 Answers

SOURCE: DVD Tray opens whenever the unit is switched on

Just take it to any electrical shop to have it checked.

Posted on Sep 08, 2009

  • 1 Answer

SOURCE: DVD TRAY KEEPS ON OPENING AND CLOSING CONTINOUSLY

Hi, I have exactly the same thing. Happened before but went away when I got bored trying to fix it. This time I phoned LG support and they said take it back to Comet (they have bought out their servicing). End of conversation. Polite but firm.
Appalling support via their websites, appalling products. Never again.

Posted on Apr 24, 2010

  • 11800 Answers

SOURCE: Bought a LG Rh397D/RH399D HDD

Simple test: use a different system of connecting the player to the tv. If you have used the HDMI use the analogue ones (Composite video-yellow and audio -red and white) and the other way around. If your tv doesn't have HDMI then switch between the analogue outputs - Composite and S-video. Of course use another cables plugged in another sockets in the tv.
If it's the same then the defect is in the unit - the audio converter section from the main processor has failed. The only way of fixing that is by replacing the mainboard, which means that the unit is effectively dead, time for a new one.

Posted on Jul 24, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My LG RH397D HDD wont recognise dvds any more


The only thing you can do is try a DVD cleaning kit and follow instructions, if that fails the laser pickup assembly will need to be replaced, but this would be to expensive and far cheaper to replace the player.

Mar 27, 2012 | LG Televison & Video

1 Answer

Hi, the dvd on my recorder stayes ejected? It will close but then will eject straight away? What can I do? Cheers.


Hello,

The fault is not from the disc, it is from the player.

The disc tray is actually malfunctioning. Which is as a result of a fault on the mechanism that is controlling the opening and closing of the disc tray.

Another fault might be that the button that controls the disc tray might be stuck.

test if it is the button.
  1. Unplug the player from the power source,
  2. plug it back,
  3. turn it on,
if it opens without you pressing the open button, then the fault is from the button.

check it for any irregularity.

  1. get the appropriate screwdriver,
  2. open the cover of the player,
  3. carefully force the front control panel open from the sides,
  4. then check for any damages,
  5. change the open button and it will be okay again.
test if it is the disc tray
press the open button, if it opens closes continuously.
then there is a problem with the mechanism that controls the open and close of the disc tray.

to fix this,

  1. Get the appropriate screwdriver,
  2. open the back cover of the player,
  3. look to the left side of the player and you will see a mechanism that controls the tray,
  4. change the mechanism with a new one.
after doing that, the player will be in good condition again.

take care



Jun 18, 2010 | LG RH1777 DVD Recorder

1 Answer

LG RH1757 (80 GB) DVD Recorder / HDD Recorder Drawer keeps opening Drawer keeps opening and closing and won't read discs! Rassie from Cape Town South Africa


Could be a timing issue with the tray mechanism - possible that somebody has given the tray "a shove" to make it close instead of using the open/close button and has put the timing out.or a worn tray loading belt

Mar 16, 2010 | LG RH177 DVD Recorder/HDD Recorder

1 Answer

DVD TRAY KEEPS ON OPENING AND CLOSING CONTINOUSLY


Hi, I have exactly the same thing. Happened before but went away when I got bored trying to fix it. This time I phoned LG support and they said take it back to Comet (they have bought out their servicing). End of conversation. Polite but firm.
Appalling support via their websites, appalling products. Never again.

Oct 05, 2009 | LG DR787T DVD Recorder

2 Answers

Dvd tray will not stay closed. opens and shuts randomly


i had exactly the same problem on a LG-RH278H resp. a Medion MD 81733. I solved it by opening the micoswitches, cleaning the contacts and streching the springs inside the switches a little. The Problem was, that one of the microswitches stayed conductive even when it was off/open.9acead3.jpg

May 12, 2009 | Televison & Video

1 Answer

LG V271 DVD VCR Combo problem


try cleaning the player. with a dvd clean disk..for about $5.00 to $7.00.... and wipe down the player.
sometimes dust and trash gets in the way and will not close properly and you end up closing an closing until the trash get out of the way... cleaning it will help..

Apr 14, 2009 | Sharp DVRW250 DVD Players

2 Answers

Tray confused


I have an LG DVD player and recorder model # RC7423W and i have a similar problem, when i open up the disk tray it displays open and the tray opens for 2 seconds only and then closes. when i press the open/close button to open it again it opens and never closes back with a "Disc Error" on display until i close it manually by pushing it back inside.
I cleaned it from dust many times and tried to reset it but no reset button. i just tried to unplug the wire and plug it back.
let me know if there is a way that i can reset the hardware or a solution to my problem. my system is around one year old

Oct 22, 2007 | LG DR787T DVD Recorder

1 Answer

DVD Tray won't stay closed


It can only be repaired by the repair shop I think your son broke a lug on the inside it may need a new tray?

Sep 13, 2007 | Zenith DVD5201 Multi-disc DVD Player

Not finding what you are looking for?
LG DR197 DVD Player/HDD Recorder Logo

Related Topics:

91 people viewed this question

Ask a Question

Usually answered in minutes!

Top LG Televison & Video Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

The Knight
The Knight

Level 3 Expert

74459 Answers

Are you a LG Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...