I had to purchase a new a/c adaptor and am having a problem keeping it plugged in at the jack. my old one that came with laptop fit very tight this one you move the laptop and it falls out. my husband also has an acer and his cord fits tightly in my laptop as well. this is the 2nd cord i have purchased both are new and the acer brand both have the same issue. thanks for your help. Shauna
Why did you have to buy a new adaptor? Did it suddenly stop working or was the problem intermittent?
It's my guess the adaptors are fine - very unlikely all three are bad - It's the connector in the laptop that's the problem - it's loose or was pushed too far in at some point so it can't make a tight connection. A good tech should be able to solder it on the inside. Hopefully, you can return at least one of the adaptors.
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If the internal DC Power Jack is loose, you will have totake the laptop apart to repair it. The DC Power Jack is on themotherboard and most times it is soldered to the motherboard. That meansyou will have to desolder the old one and solder a new one in it's place. Sometimes the dc power jack sits in a slot between the bottom case and palmrestwhich hold it in place and has a cable harness that plugs into the motherboard.
Your computer does not have bluetooth but has the option for it and has to be purchased from dell, now you can get a usb bluetooth adaptor that plugs into the usb port that you can get from best buy or any computer store even online.
You may have a faulty battery or bad power adaptor chord. Try taking the battery out and starting it just plugged with the power adaptor. If it still goes out, then try with battery and no power adaptor.
The three likeliest candidates are battery, A/C adaptor and laptop power socket.
Battery ? Batteries typically last between 1.5 to 4 years, depending on design and use. They are not safely repairable by users or most computer shops despite what you may read. If you remove the battery from the laptop and can run just off the A/C adaptor then the battery is probably the cause. The next test would be to use the battery in another laptop to see if the same problem occurs there. If it does then the battery is defective and needs to be replaced. If the battery does work then it?s likely the charging circuitry in the laptop itself is defective.
A/C adaptor - Even though the green LED on the adaptor is on it can still be the cause of your problem. Inspect the cord, especially the jack that plugs into the laptop. The jack typically takes a lot of abuse and it?s common for the cord to be damaged at the base of the laptop jack itself. Often the damage isn?t visible; however, wiggling the wire at the base of the jack can cause the laptop charging LED to come on and off. The only way to truly test the adaptor is to measure the voltage coming out of the jack under a load. The last part is very important; simply measuring the voltage with a meter does not accurately test the adaptor. An easier alternative if you have the option is plugging a working adaptor into your laptop.
Laptop power socket - Most times when the power socket in the laptop goes it?s due to a broken solder joint or a broken socket. Inserting the A/C adaptor jack in the socket and wiggling it back and forth can often cause the charging LED on the laptop to turn on and off. If that happens then the socket or the board it connects to needs to be replaced. That requires a major disassembly and is usually beyond the typical user.
Let us know if you have any more questions and please don?t forget to rate this posting.