Question about HP Officejet 5610 All-In-One InkJet Printer

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My printer keeps saying cartridge error but nothing appears wrong with cartridges.

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Completethe steps below in the order presented to resolve the problem. It might not benecessary to complete all of the steps. Stepone: Reset the printer Withoutturning the power off, remove the power cord from the back of the printer andfrom the wall socket. Wait 30seconds and reconnect the power cord to the printer and to the wall socket.Turn the unit on if it is not already turned on. Check theprinter for the error message. If the error message still displays, go to thenext step. Steptwo: Clean the cartridge contacts Figure1: Lifting the top cover my printer keeps saying cartridge - clip_image001.gif

  1. Lift the top cover.
  2. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch, then lift the latch. Figure 2: Unlatching cartridge clip_image002.gif
1 -Black cartridge 2 - Color cartridges Remove the cartridge indicated in the error message. Figure 3: Removing cartridge
  1. Gather cleaning materials:
    • Distilled, filtered, or bottled water (do not use tap water or alcohol or platen cleaners)
    • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
  2. Lightly moisten the swab and squeeze out excess moisture.
  3. Holding the cartridge by its handle, wipe the copper contacts.
my printer keeps saying cartridge - clip_image004.gifing the contacts clip_image004.gif 1 -Copper contacts
  1. Replace the cartridge, then close the latch and the printer top cover.
Stepthree: Replace the cartridge

Posted on Oct 04, 2010

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Make sure you are inserting the correct cartridges for your model. The Lexmark X5470 uses 32 or 34 black cartridge and the 33 or 35 color cartridge.
Try to follow the steps below to identify and fix the problem:
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It could be that one of your cartridges are not seated well in the carrier or one of your cartridges are faulty or just needs cleaning:
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  3. Close the printer cover.
  4. Unplug and re-plug the printer into the power source to reset it.
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I have not had this problem, and that says a lot. I now have 3 of these and I think it has been around ten years I have used them, burned out 3 and got 3 more. These are the most economical printers I know of at $1.69 per cartridge.

My guess is it is a contact problem, the contacts between your print head and the carriage, or it is the printhead itself. I would do what I have posted today regarding printing. The fact that you have ink in your cartridges has nothing to do with this problem, as ink is dry would be the message.

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HP holds the patents on their cartridge technology. They are not about to share their cash-cow with anyone. All non HP branded cartridges are remanufactured unless someone is counterfeiting them in China.

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