The screen on the computer is black; no Icons appear on the desktop except for in the middle their...
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The screen on the computer is black; no Icons appear on the desktop except for in the middle their is a error icon that looks like a paper with a little fold on the top left corner, inside the paper is a folder with a "compression" symbol (like a zipped file symbol). DVD's will not play; I insert the dvd and the computer makes a bunch of noise but nothing happens, can you help?