Question about Maytag Neptune MDE5500AY Electric Dryer

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My Neptune dryer is 6 years old and lately on sensor dry setting, it will count down to 16 minutes left of the cycle and doesn't progress any farther. It just continues to run with the heat on. If using timer setting, it works fine. Do you think I have a sensor issue or maybe a circuit board? Any ideas? Thanks.

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Hello, martin I was trying to help you out here. I wasgoing back to some customers that asked questions in the past and it appearedthat no one answered them, so I thought I would take some of my personal timeto see if I can help. Here is a link to about everything you want to know aboutyour dryer, from repair to trouble shooting it. If you go to this link andclick around, I am sure you will find out so much about your dryer, you willknow more that the company that made it. Here Is the link for you to click onhttp://home.howstuffworks.com/how-to-repair-a-dryer.htmPlease if this helped you at all, if youcan find the time to rate my help and some kind words written would beappreciated for my free help , I would appreciate it. Here is also my direct link to my own pagesof other areas of my expertise for other problems you might have in Automotive,Appliance, and Electronics. Drop In anytime for my help. Thanks So Much, Mike http://beta.fixya.com/users/mc1bean

Posted on Oct 26, 2011

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Posted on Jan 02, 2017

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Drying time increased


you may need to check your heating element in it.

Oct 17, 2013 | Maytag Neptune MDG5500AW Gas Dryer

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The clothes simply won't dry. I know it is producing heat because the clothes are warm and the heating element is hot to the touch, but the air that is coming out the back is not hot at all. I have...


The valve resistance is 1995 ohms and the ignitor is 185.
*******************************************************************
Inspect the dryer venting from the rear of the dryer to the outside vent hood of the home.
If there's a restriction in the vent--the clothing in the dryer takes longer to dry.
When the dryer is functioning normally---the time required to dry laundry is determined by the *Sensor* located on the drum side of the lint filter housing and by the main control board.
When laundry is near dry--any Time Remaining on the control panel that is *not* needed will be eliminated---except for the last 6 minutes.
The final 6 minutes of any automatic cycle is for cooling down the laundry before the dryer ends the cycle.
If a dryer *counts down* to the last 6 minutes but the laundry is still not dry--the computer will allow the dryer to run until the laundry has dried or defaults (not drying within the additional time allowed).
Dryer vents that are longer than 8 feet with more than (2) 90 degree turns--can affect drying performance.
Setting the DRY LEVEL selector to *Very Dry* will solve most dryability issues. In homes with abnormally long vents--even the longer run time in the *Very Dry* setting is usually not sufficient to dry laundry loads.
Reducing the length of the vent or starting a second cycle becomes necessary to fully dry the clothing.
If a second cycle was started---only the amount of time that is needed to dry laundry will be used before dropping to 6 minutes and then the cycle will end with dry laundry.
*****************************************

LG gas dryers are more sensitive to venting length and air flow resistance. The gas burner can cause a rapid increase in temperature compared to an electric burner.
Rapid temperature rise in a gas dryer leads to premature burner shutdown (longer time required to dry laundry).
The gradual temperature increase of an electric element is more "forgiving" in homes where the dryer venting is less than ideal.
*******************************************

Problem:
The dryer has an auto dry feature which never fully dries the clothes so we wind up manually setting the dry time to an hour
Solution:
LG gas dryers are VERY temperamental in long vent set-ups. If fabric softener sheets are used in the dryer--clean the two stainless steel strips of metal on the lint filter housing with a SCOTCHBRITE PAD--scrub back & forth several times to remove the waxy residue from the fabric softener sheets. Most,if not all manufacturers do *not* recommend using sheets in dryers that have a moisture sensor (electrodes).
However--using a SCOTCHBRITE pad keeps the wax off those sensors which can be seen if looking *into* the dryer drum and at the lint filter housing.
If only *liquid* fabric softener is used in the washer--clean the dryer sensors once a month. Liquid softener also contains wax which can slowly accumulate on the dryer sensors from the laundry washed in the washer.
***************************************************************
Hold down on the 'More Time' and 'Less Time' buttons and press the 'Power' button. if it comes up with tE1 or tE2 you have a thermistor error.

LG DRYER MANUAL

Jan 19, 2011 | Dryers

1 Answer

Hello my dryer doesnt work properly it runs


The valve resistance is 1995 ohms and the ignitor is 185.
Inspect the dryer venting from the rear of the dryer to the outside vent hood of the home.
If there's a restriction in the vent--the clothing in the dryer takes longer to dry.
When the dryer is functioning normally---the time required to dry laundry is determined by the *Sensor* located on the drum side of the lint filter housing and by the main control board.
When laundry is near dry--any Time Remaining on the control panel that is *not* needed will be eliminated---except for the last 6 minutes.
The final 6 minutes of any automatic cycle is for cooling down the laundry before the dryer ends the cycle.
If a dryer *counts down* to the last 6 minutes but the laundry is still not dry--the computer will allow the dryer to run until the laundry has dried or defaults (not drying within the additional time allowed).
Dryer vents that are longer than 8 feet with more than (2) 90 degree turns--can affect drying performance.
Setting the DRY LEVEL selector to *Very Dry* will solve most dryability issues. In homes with abnormally long vents--even the longer run time in the *Very Dry* setting is usually not sufficient to dry laundry loads.
Reducing the length of the vent or starting a second cycle becomes necessary to fully dry the clothing.
If a second cycle was started---only the amount of time that is needed to dry laundry will be used before dropping to 6 minutes and then the cycle will end with dry laundry.
*****************************************

LG gas dryers are more sensitive to venting length and air flow resistance. The gas burner can cause a rapid increase in temperature compared to an electric burner.
Rapid temperature rise in a gas dryer leads to premature burner shutdown (longer time required to dry laundry).
The gradual temperature increase of an electric element is more "forgiving" in homes where the dryer venting is less than ideal.
*******************************************

Problem:
The dryer has an auto dry feature which never fully dries the clothes so we wind up manually setting the dry time to an hour
Solution:
LG gas dryers are VERY temperamental in long vent set-ups. If fabric softener sheets are used in the dryer--clean the two stainless steel strips of metal on the lint filter housing with a SCOTCHBRITE PAD--scrub back & forth several times to remove the waxy residue from the fabric softener sheets. Most,if not all manufacturers do *not* recommend using sheets in dryers that have a moisture sensor (electrodes).
However--using a SCOTCHBRITE pad keeps the wax off those sensors which can be seen if looking *into* the dryer drum and at the lint filter housing.
If only *liquid* fabric softener is used in the washer--clean the dryer sensors once a month. Liquid softener also contains wax which can slowly accumulate on the dryer sensors from the laundry washed in the washer.

LG dryer manual

Dec 13, 2010 | LG D2526 Gas Dryer

1 Answer

The drying time goes for normal mode start at 34 minutes to 30 minutes left then drops to 20 minutes then goes down to 17 minutes left then suddenly it stops and says complete. so the normal mode doesn't...


Yes, I believe the "normal" setting is part of the sensor dry. So, if the sensors, bars located on the inside of basket, do not detect moisture, the time will decrease and eventually stop. Locate the sensor bars, get some scotchbrite pad, and lightly clean the two metallic "bars" on the inside of drum. I find alot of buildup from dryer sheets inhibiting the conductivity of the sensors. I would start from there. If that doesn't fix it then you may need to call for service. hope this helps.

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I have an lg dryer model DLG5966W and the check filter light is on. It takes two cycles to completly dry my clothes. I cleaned the lint filter and still doesnt dry on one cycle. I then removed the filter...


Check your vent. Inspect the dryer venting from the rear of the dryer to the outside vent hood of the home.
If there's a restriction in the vent--the clothing in the dryer takes longer to dry.
When an LG dryer is functioning normally---the time required to dry laundry is determined by the *Sensor* located on the drum side of the lint filter housing and by the main control board.
When laundry is near dry--any Time Remaining on the control panel that is *not* needed will be eliminated---except for the last 6 minutes.
The final 6 minutes of any LG automatic cycle is for cooling down the laundry before the dryer ends the cycle.
If a dryer *counts down* to the last 6 minutes but the laundry is still not dry--the computer will allow the dryer to run until the laundry has dried or defaults (not drying within the additional time allowed).
Dryer vents that are longer than 8 feet with more than (2) 90 degree turns--can affect drying performance.
Setting the DRY LEVEL selector to *Very Dry* will solve most dryability issues. In homes with abnormally long vents--even the longer run time in the *Very Dry* setting is usually not sufficient to dry laundry loads.
Reducing the length of the vent or starting a second cycle becomes necessary to fully dry the clothing.
If a second cycle was started---only the amount of time that is needed to dry laundry will be used before dropping to 6 minutes and then the cycle will end with dry laundry. Bonus:
LG DRYER

Problem:
The dryer has an auto dry feature which never fully dries the clothes so we wind up manually setting the dry time to an hour.
Solution:
LG gas dryers are VERY temperamental in long vent set-ups. If fabric softener sheets are used in the dryer--clean the two stainless steel strips of metal on the lint filter housing with a SCOTCHBRITE PAD--scrub back & forth several times to remove the waxy residue from the fabric softener sheets. Most,if not all manufacturers do *not* recommend using sheets in dryers that have a moisture sensor (electrodes).
However--using a SCOTCHBRITE pad keeps the wax off those sensors which can be seen if looking *into* the dryer drum and at the lint filter housing.
If only *liquid* fabric softener is used in the washer--clean the dryer sensors once a month. Liquid softener also contains wax which can slowly accumulate on the dryer sensors from the laundry washed in the washer.

Jun 17, 2010 | LG DLG7188 Gas Dryer

2 Answers

Not enough heat


You may need to adjust the air flow on your dryer vent.
When an LG dryer is functioning normally---the time required to dry laundry is determined by the *Sensor* located on the drum side of the lint filter housing and by the main control board.
When laundry is near dry--any Time Remaining on the control panel that is *not* needed will be eliminated---except for the last 6 minutes.
The final 6 minutes of any LG automatic cycle is for cooling down the laundry before the dryer ends the cycle.
If a dryer *counts down* to the last 6 minutes but the laundry is still not dry--the computer will allow the dryer to run until the laundry has dried or defaults (not drying within the additional time allowed).
Dryer vents that are longer than 8 feet with more than (2) 90 degree turns--can affect drying performance.
Setting the DRY LEVEL selector to *Very Dry* will solve most dryability issues. In homes with abnormally long vents--even the longer run time in the *Very Dry* setting is usually not sufficient to dry laundry loads.
Reducing the length of the vent or starting a second cycle becomes necessary to fully dry the clothing.
If a second cycle was started---only the amount of time that is needed to dry laundry will be used before dropping to 6 minutes and then the cycle will end with dry laundry.
*****************************************

LG gas dryers are more sensitive to venting length and air flow resistance. The gas burner can cause a rapid increase in temperature compared to an electric burner.
Rapid temperature rise in a gas dryer leads to premature burner shutdown (longer time required to dry laundry).
The gradual temperature increase of an electric element is more "forgiving" in homes where the dryer venting is less than ideal.
*******************************************

Problem:
The dryer has an auto dry feature which never fully dries the clothes so we wind up manually setting the dry time to an hour
Solution:
LG gas dryers are VERY temperamental in long vent set-ups. If fabric softener sheets are used in the dryer--clean the two stainless steel strips of metal on the lint filter housing with a SCOTCHBRITE PAD--scrub back & forth several times to remove the waxy residue from the fabric softener sheets. Most,if not all manufacturers do *not* recommend using sheets in dryers that have a moisture sensor (electrodes).
However--using a SCOTCHBRITE pad keeps the wax off those sensors which can be seen if looking *into* the dryer drum and at the lint filter housing.
If only *liquid* fabric softener is used in the washer--clean the dryer sensors once a month. Liquid softener also contains wax which can slowly accumulate on the dryer sensors from the laundry washed in the washer.

LG DRYER SERVICE MANUAL


LG PARTS

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1 Answer

Have a Maytag Dependable Care dryer. Model MDG9606AWW. The glow bar comes on, gas lights and stays on about 30 seconds, go off for about 30-60 sec. then comes back on for about 10-18 seconds. Then goes off...


Inspect the dryer venting from the rear of the dryer to the outside vent hood of the home.
If there's a restriction in the vent--the clothing in the dryer takes longer to dry.
When an LG dryer is functioning normally---the time required to dry laundry is determined by the *Sensor* located on the drum side of the lint filter housing and by the main control board.
When laundry is near dry--any Time Remaining on the control panel that is *not* needed will be eliminated---except for the last 6 minutes.
The final 6 minutes of any LG automatic cycle is for cooling down the laundry before the dryer ends the cycle.
If a dryer *counts down* to the last 6 minutes but the laundry is still not dry--the computer will allow the dryer to run until the laundry has dried or defaults (not drying within the additional time allowed).
Dryer vents that are longer than 8 feet with more than (2) 90 degree turns--can affect drying performance.
Setting the DRY LEVEL selector to *Very Dry* will solve most dryability issues. In homes with abnormally long vents--even the longer run time in the *Very Dry* setting is usually not sufficient to dry laundry loads.
Reducing the length of the vent or starting a second cycle becomes necessary to fully dry the clothing.
If a second cycle was started---only the amount of time that is needed to dry laundry will be used before dropping to 6 minutes and then the cycle will end with dry laundry.


LG gas dryers are more sensitive to venting length and air flow resistance. The gas burner can cause a rapid increase in temperature compared to an electric burner.
Rapid temperature rise in a gas dryer leads to premature burner shutdown (longer time required to dry laundry).
The gradual temperature increase of an electric element is more "forgiving" in homes where the dryer venting is less than ideal.

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1 Answer

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We have been having this same problem. I had tried adjusting everything that I could think of when putting a load of laundry in and got the exact same results as you. I would select the sensor dry and it would count down just like normal until it got to 6 minutes and then it would just run forever at 6 minutes.
My husband and I searched online all this afternoon and came across what seemed way to simple to work. We removed the lint filter, unscrewed the filter housing right inside the door of the dryer, and got to the sensors. We took a damp cloth and wiped them off very well to remove any and all buildup. We wiped everything down very well to remove any built up lint and/or dirt and put everything back in place as was before. We then unplugged the dryer for about a minute and then plugged back in. We put a load of already dry clothes into the dryer and started as usual with the sensor dry. It started out at the usual 41 minutes then skipped down almost immediately to 6 minutes and then a few minutes later I heard the most beautiful sound I have heard in a long time. The Beeper signalling that the timer had counted down to the end and was finished. It had worked. Thankfully. Hope this helps you also.

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Your timer has gone bad and you need to replace the time. Best bet is to get a Technician out there but you can do it yoursel. It is behind the face plate where it counts down the time

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