Question about Kenmore 79383 Dual Fuel (Electric and Gas) Kitchen Range
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Posted on Jan 02, 2017
Check to be sure that your 220 breaker isn't tripped or 220 fuses blown. I had the same problem. Fuse panel runs on 110, ovens are 220. I changed the 220 fuses and all works fine now. Good luck!
Posted on Nov 28, 2009
Just asking if your model number is correct. I do not find 970 models but do find 790 models. If it is a 790 model there can be aproblem with the door lock on the oven door. You may want to check to see if all the shipping materials have been removed from the door lock / latching area. I would recommend that you review the installation instructions in the owners manual, paying particular attention to the removal of shipping materials.
Adittionally if the problem presists it says to replace the Electronic Range Control (ERC) This is not a cheap part! Good thing it will be at their expense including the repair service call..
Hopefully you have already called for warranty service? We both know a brand new oven should not be producing any error codes. If you have not called for warranty service you do so now. Make sure to tell them that you already have talked to customer support and that unplugging the unit for ANY period of time made no difference in the error code.
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Posted on Aug 01, 2010
The F3 E2 error code indicates that the electronic oven control board in the range senses an over-temperature condition in the oven.
This can be caused by a failed temperature sensor probe, a wiring problem between the sensor and the control board, or a failed electronic oven control board.
If the oven is apparently not overheating when this error code appears, then your likely failure is the temperature sensor probe.
If the oven is overheating, then you likely have a failed electronic oven control board due to a stuck relay not cycling the oven heating element off properly.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 23, 2010
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