Hi Experts, I certainly am no expert, but would really like to fix my 2 year old, out of warrenty, Dell tv...i.e. buy a replacement part direct..rather than pay the $1000 that I was quoted from the Dell Authorized OOW service provider, without parts, but included shipping. The issue is pretty simple...for the past month my tv screen has not consistently been turning on. When I press power, the blue light turns on, then there is a flicker of the screen and then nothing. If I turn it on and off it does the same thing, and it does not 'warm up' (ie go t the Dell 'warm up' screen and begin functioning). The blue light stays on and there are no other signs of failure except for the screen not turning on or properly powering up. My thought is that it has something to do with the power adaptor or something since everything else works fine when it works....I have been able to sort out some sort of solution by unplugging the tv before I go to bed and then when I need to use the tv, plug it in an it turnes on, (usually after being up-plugged for 12 hours or more). All of the features work fine and it is fully functional, but this power up issue might be related to the power adapter or something that required a 'discharge' or a reset. Can you please advise...Many, many thanks to anyone who can offer any support as other Dell TV customers know, there is not very much support out there at all.
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Re: Dell 37in LCD Power-up Issue
What ill suggest if you r very sure the problem is not from the power adapter that is the one that goes to the wall then i think they should be some open circuits or broken lines. what yu do is lose the case of the lcd carefully then bring out the panel study it carefully for open circuits then resolder these open circuit n join every broken lines possibly use a brish to clean the panel for dust. couple it back carefully power on n see.most times open circuits may result to yr kind of problem
hope this helps
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Re: Dell 37in LCD Power-up Issue
Could be you have a couple of faulty capacitors on the power board. I would check for those first. However, if you have no prior experience, I would recommend getting a qualified TV guy to handle this, as there are voltages in the TV that can kill..
As for replacement components, you should be able to get them pretty cheaply at your local electronics store and not have to pay the exorbitant sums DELL is charging..
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same problem with mine its not something you can fix yourself you must sent it back im sorry. since isignia is a best buy only product the fix should be still under warrenty (worked at best buy we warrent the fix for a year if the same problem results we fix it again for free)
Under a year,this tv was bought?Tv still have warrenty,call Samsung for warrenty repair.Not.Tv power on have flashes of pictures,few sec.than dies,have only sound left?Yes.Ur tv have dead 1 or 2 long board call the LCD inverter boards.These 1 or 2 long LCD inverter boards help the LCD screen to have a backlight to produre a picture.Tries websites like Shopjimmy.com,Ebay.com to buy those refurbishes 1 or 2 LCD inverter long boards for the replacement.
Dell will replace it if it's less than 3 yrs old but apparently their tech support people are clueless about this and have to be told what they need to look up. The replacement is a nice gesture except if you're like me and paid >$1,000 for this more than 3 yrs ago. I have had TV's > 20 yrs and don't reacall major problems with any.
These instructions were posted on the Dell Community forum http://en.community.dell.com/forums/ " The following in and out of warranty TVs (W2600, W2306C, W2606C) with
the No Power issue must go through Technical Support to initiate the
exchange. Tell the technician to look up the following DSN document IDs
to get the details on the in and out of warranty exchange process:
- 313698 Dell-Branded TVs Out-of-Warranty Repair Procedure -
CTS/CBG/SMB/GTS-T/DOC. Tell them to scroll down to, Dell W2306C,
W2606C, or W2600 TV Replacement for a No Power Issue
- 329986 TVs (W2600, W2306C, W2606C) with No Power. New exchange procedure - TV and Home Theater - Dell Community Forum
* Dell will cover this issue, regardless of the limited warranty
status, for the W2306C, W2606C or W2600 TVs for 3 years from the
original invoice date
* Once past the 3 year date from the original invoice date, we will not exchange the TV
* Units sent as replacements for this issue should be considered in
warranty for 90 days after the replacement or for the remainder of the
limited warranty term, whichever is longer
* You will need to provide to them the following information -
TV Service tag number:
TV Order number:
Reason: Dell LCD TV has the No Power issue
I to have a sound problem with the W3201''
I too have a sound problem witn the W3201C 32 inc LCD TV. My set is a mere 2 years old. the sound pulses when turned on, however after about 20 mins or so wih the sound muted, the sound does clear up - how long this fix will work is anybodies guess and when that fix goes, what then. I have phoned Dell and they told me they no longer make either this TV or the parts to repair it. I REALLY dont think we should silently put up with this
shoddy workmanship, If Dell refuses to replace these defective TV's, which were certainly not cheap - I for one am seeking legal counsel
I had a similar problem with my LCD screen TV, and to my dismay, my warranty just ran out. A thin red line began to appear on the right side of the screen, and since many online and expert sources pretty much say replace the expensive LCD screen or get a professional to fix it (in which I suspect to be a business plot to get people to go to pricey experts), I decided to look for other possible alternatives.
Here is some tips/solutions I was given (and it worked! at least for me):
1) Turn off the LCD and unplug the power source and let it rest for 5-10 minutes. Turn it back on and see if it disappears or improve. (This is the one I used.)
2) While turned off, try jiggling gently all chords connected to the TV (cables, power chords, etc.); you could even try unplugging and replugging the chords/cables. Turn the TV back on and see if the red line disappeared or improve. (This is the one I heard worked for others.)
If the above doesn't work then I'm afraid you do have a bad panel on your screen and will need to call in the experts or get a new TV. I hope this will help. Best Wishes.