Question about Canon imageCLASS D340 All-In-One Laser Printer

2 Answers

Check document message

My Canon imageclass D340 keeps giving me the "check document" message and will not let me copy anything. I have cleared the paper, checked every area for paper jams, reset the machine several times and still get the same message. I have even left it unplugged for 4 days but still nothing.

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  • tinet24 May 27, 2008

    where & how do I check the sensors?

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2 Answers

After much frusrtation we lifted the cover and wedged in the left side was a TINY scrap of paper on a little wheel.

Posted on Aug 01, 2008

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  • 81 Answers

It thinks there is a document stuck in the document handler. Check for a small piece of paper, or a stuck sensor.

Posted on May 27, 2008

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Check document message


I checked the Canon website and the message you get can either be in the document handler or in the machine. I am including a link to the Canon website that discusses this problem. Let me know if it helps.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=239&modelid=14841

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