Question about Brother HL 5250DN Laser Printer

4 Answers

Brother 5250 The red light for status and yellow light for paper is on. I read the answer to the previous posts for this question and none seem to work. I went to the Brother website, they suggest that there is a paper jam or the tray setting is incorrect. I have checked every possible place for a paper jam and there is none. I have checked the paper tray settings and everything is okay. If I switch the power on and off it sometimes prints one or two pages. This of course is no help. I have tried all of the suggestions and nothing seems to help. Any other suggestions?

Posted by on

  • 13 more comments 
  • jessetig Jun 18, 2008

    im having the same problem.

  • Anonymous Jul 25, 2008

    Same problem as the previous user mentioned.

  • kostas23 Aug 04, 2008

    status is on red and toner light is on. I've changed toner and checked it on another printer, it works, but when I put it in my printer the red lite and yellow toner lite go on and it doesn't print. I'm using a mac powerbook.

  • Anonymous Aug 04, 2008

    My red status light is on and the yellow paper light is blinking. There is absolutely NO paper jam. I am totally at a loss for what the hell is wrong!

  • Anonymous Aug 25, 2008

    Same problem: red status, paper light blinking, NO JAM. Help!

  • lemlulu Aug 26, 2008

    Same exact problem - even when i turn it on and off - unplug it from my network, etc - - the red status light stays on and the yellow paper light flashes! Drive me crazy .... any other ideas to sort this out?

  • Anonymous Aug 30, 2008

    Less than six months old, same problem as everyone else. Just started acting up one day. Turning off and on helped for a bit, but it's becoming a problem every time I print now. Status light goes red and paper light blinks yellow. No jams. Will occasionally print after restarting printer but becoming less and less likely.



  • Anonymous Aug 30, 2008

    Less than six months old, same problem as everyone else. Just started
    acting up one day. Turning off and on helped for a bit, but it's
    becoming a problem every time I print now. Status light goes red and paper light blinks yellow. No jams. Will occasionally print after restarting printer but becoming less and less likely.



  • jmo3 Sep 01, 2008

    Same as listed above.  Out of nowhere.


    Have tried all obvious actions to re-set.  My guess is that there's some sort of computer chip/ component that's blown.


    Has there been any response from Brother?

  • tomlindahl Sep 01, 2008

    Same symptoms. Can't get any pages by pressing the Go button or rebooting the printer so I am completely dead.



  • Anonymous Sep 12, 2008

    same problem on mine, 8 months old.

  • Anonymous Sep 17, 2008

    I have the same problem. Did anyone ever get this fixed? If so, how?

  • Anonymous Feb 24, 2009

    Status light red. When I try to print it will start to run the paper through and then stop. No other lights are on but the red status light. I've gone through all the steps for paper jam but that's not it. This unit is about 1 year old. HELP!

  • Stuart-WSA Mar 05, 2009

    Paper jam shown (status light red, paper LED blinking) when I try to print. Bypass route (pull down front section of front door) prints OK.

    Found a solution - remove paper tray, look underneath just to the left of the feed rollers - there's 2 small black plastic sensor levers. The short one (nearer to the front of the printer) had become bent. It should dock fully (FULLY) into the moulding above it when it is lifted. I warmed mine up by holding the tip of a soldering iron close, and was able to bend it back into shape. Took 3 goes before it was straight enough - it should make an angle of about 30 - 40 degrees with the horizontal in its rest position.

  • RubenSutton Mar 13, 2009

    The red light for status and yellow light for paper is on. I read the answer to the previous posts for this question and...none worked

×

4 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I had the same problem on 4 Brother HL-5250's, I checked the whole printer, and couldn't find a paper jam, yet the red printer light wouldn't shut off. I finally followed the instructions on Brother's website for removing a paper jam, and the solution for all 4 printers was paper stuck in the fuser cover. See below on how to open the fuser cover.

Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).

  1. Brother 5250 - a5250_u_g062.gif
  2. Hint
  3. There are 2 kinds of covers at the rear of the printer. Please make sure to open both the back cover (step 7) and the fuser cover (step8).
  • Posted on Sep 22, 2008

    ×

    • Level 1:

      An expert who has achieved level 1.

    • Contributor
    • 1 Answer

    Turn the whole printer around an open all back panels i found paper jam in deep,,all fixed now

    Posted on Feb 25, 2009

    • Level 1:

      An expert who has achieved level 1.

    • Contributor
    • 1 Answer

    I tried without success. Finally, I opened the back of the printer and saw a paper jam that just started to surface at the top. It could not be located anywhere else and was very much hidden. By clearing this jam, I am back to working again.

    Posted on Nov 10, 2008

    This is a problem with my 5250 DN also.

    Very frustrating. Sometimes I can keep hitting the Green GO button and I can print single pages of my document until all are printed - not very useful.

    The paper tray is full, print job is sent to printer, adn only one page will be printed, lights come on, and then I have to hit the Go button for each page.

    Posted on Jun 24, 2008

    Add Your Answer

    Uploading: 0%

    my-video-file.mp4

    Complete. Click "Add" to insert your video. Add

    ×

    Loading...
    Loading...

    Related Questions:

    1 Answer

    After printing several hundred sheets, status light went red. There was no paper jam. Let printer "cool down" overnight. Status light still red. Drum has never been replaced. Toner light is on. However, in...


    Well, if the toner light is on, you're probably out of toner and the only reason it ran, was because it was low but not completely depleted.

    Try new toner drum off of Ebay or Amazon for the best prices for your brother printer.

    Jul 05, 2010 | Brother HL 5140 Laser Printer

    1 Answer

    5250 laser printer says "out of paper" but paper is in tray


    the paper light means either the machine is out of paper or there is a paper jam somewhere or the page was sent to the mp tray on the front of the machine
    if you don't find a paper jam, try putting a blank sheet in the envelope tray on the front of the machine, this should clear out the job then it should work again

    Mar 24, 2010 | Printers & Copiers

    1 Answer

    Status light solid red not printing


    Press the menu button for 20 sec and then try to turn on the printer

    Sep 15, 2009 | Brother HL 5140 Laser Printer

    1 Answer

    I sprayed dust remover & now the printer won't print. the status light flashes red & the toner, drum & paper lights flashes yellow (hl5250dn)


    You may have blown dust or paper shard into one of the optical sensors. These sometimes are used to sense paper position and carriage position. Try cleanig again and pay attention to these sensors.

    Sep 01, 2009 | Brother Printers & Copiers

    1 Answer

    Brother HL 5250 red light flashing


    I found this solution on the web-- Hope it helps.

    The HL-2070N gets stuck in a toner end-of-life error condition. Perform the following to clear :
    With paper loaded, new toner in,

    Open front door
    Turn off printer
    While holding down the GO button, turn printer back on
    When all four LEDs light up release GO button. All LEDs will turn off
    Press the GO button 2 times. The 3 LEDs (toner, drum, paper) will light up solid
    Press the GO button 5 times
    Paper light will be blinking
    At this point the toner end-of-life condition has been reset. Close front door.
    BTW, I got this from Brother Support. Also, just a reminder, timing is important here so don't pause between button presses.

    Jan 28, 2009 | Brother HL-2070N Laser Printer

    7 Answers

    New HL-5240 printer red status light upon powering up


    My HL-5240 did the same thing, Here is what I found:

    Look at the back of the printer. Pull down the back cover. Look to the right and the left of the exposed internals of the printer and there should be another handle/knob you can pull down. Pull these both down simultaneously and check to make sure there isn't a piece of paper in there! This was a shock to me! My office printer was held up for days until I found this hidden door in the back! I felt like an idiot that it was from a stupid paper jam!

    Jul 22, 2008 | Brother HL-5240 Laser Printer

    Not finding what you are looking for?
    Brother HL 5250DN Laser Printer Logo

    1,132 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Brother Printers & Copiers Experts

    Jesus  Colon
    Jesus Colon

    Level 1 Expert

    12 Answers

    Rick Johnson
    Rick Johnson

    Level 2 Expert

    84 Answers

    John mullen

    Level 2 Expert

    245 Answers

    Are you a Brother Printer and Copier Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...