Question about Dell 962 Photo All-In-One InkJet Printer
My Dell 962 printer works fine as a printer and copier, but my system does not recognize it as a scanner (it used to). I have uninstalled and reinstalled the printer several times with no success in solving the problem. Any suggestions?
Try viewing this thread - it provides links to the correct patch and new drivers on the Dell website:
Posted on Nov 08, 2008
I contacted Dell Techical Support and they connecting to my system where they ran a cleanup utility (I think it deleted all the printer drivers) and then we downloaded the latest drivers and reinstalled the printer. At first it didn't appear to work correctly, but upon rebooting the system the printer was working correctly - scanner included. At the moment, all is well.
Posted on May 28, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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