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The dryer drum is not spinning but I can hear the motor and see the heating element

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  • Whirlpool Master
  • 7,482 Answers

ALWAYS UNPLUG YOUR DRYER BEFORE ATTEMPTING TO DO ANY WORK ON IT.
Sounds like your problem may be a broken belt, or the belt may have slipped off of the motor pulley, or idler arm pulley.
If you have to check/replace/repair your drum motor,drum seals,belt,rollers, etc.
If replacing drum seals be sure to use a good grade of weather proof cement to hold the seal/s in place.
Note: This method works for most front loading machines.
Remove the electrical console that holds the timer switch, start switch, etc. from the top of the dryer. Be real careful not to knock any of the wires off of the timer switch or other electrical connections.
Remove the lint filter and the screws that hold the filter housing.
Then remove the top of the dryer.
Note: Some of the tops tilt backwards and do not have to be removed completly.
Remove the front of the machine, this will expose the belt and drum, remove the drum and belt and this will expose the drum rollers, idler arm bracket with pulley, and motor with pulley. Pay attention to the route of the belt, this will come in handy when you go to reinstall the belt and drum.
Sometimes the belt will slip off of the idler arm or motor causing the drum not to turn.
While you have the drum out, I would recommend that you lubricate the drum rollers at the shaft of the roller with a good grade of machine oil like 3 in One oil. This will save you a problem later with the rollers getting noisy, also check your drum rollers for flat spots, if they have flat spots on them this will cause a noise like a thumping type noise. You will need to replace the drum rollers if they have flat spots on them.
This is a FREE answer, Please rate me

Posted on Oct 04, 2010

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Posted on Jan 02, 2017

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Samsung elec dryer, Model dv5451aew xaa 01. Drum not spinning. Belt ok. Dr Sw ok. Changed both fuses on heating element. Nothing.


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1 Answer

Drum not spinning


Probably a broken belt or it came off the drive roller. Can you hear the motor running? Dryers are very simple, just a big drum with a belt and motor to spin it and a heating element with a thermostat for temp. Finally a fan to blow air which frequently gets clogged with lint. You can take the front off most dryers and see everything you need. Unplug it first.

Apr 06, 2014 | Dryers

1 Answer

My druer is heating but the drum wont spin


either the motor is defective or the drum belt is broken or off the pulleys, if you can't hear the motor start and run w/o belt attached and it just buzzes the motor start cap could be bad

Sep 30, 2009 | Dryers

2 Answers

Whirlpool dryer WED5530SQ0, heats but does not run


So,. basically your drum doesnt turn. SO your getting heat still even though the drum isnt turning. Is this right? Sounds strange??? Do you hear any humming noise when you push the start button? I need to know a little more about the problem because im kinda confused as how you decribed the problem. Iv never seen a dryer heat but the drum not spinning. especially your model dryer. Its electric heat right? because if the drum doesnt spin, maybe your motor is bad. and if your motor is bad, then your heating element wont heat up because the centrifical switch in the motor is not switching to complete the circuit to the heating element. So this is why im confused when you said" Dryer heats when knob turned but when "push button" pressed, drum doesnt run." Because your belt wraps around the motor pully and the motor is what makes the drum turn. Like i said, i never seen this model dryer heat with out the motor operating. So if you can give me some more info, ill do my best to help you out....Thanks!!!!

Jul 30, 2009 | Whirlpool WED5500S Electric Dryer

1 Answer

Dryer started up as normal, but, midway through cycle, it stopped running. Timer was still going, but dryer is not spinning.


Can you hear the motor turning? If yes, it probably has a broken belt that drives the drum. If no, check the house electrical power panel to reset the dryer breaker(maybe, only one of the breaker pair tripped). If breaker trips again, you have an electrical short in the dryer cabinet somewhere, usually in the heating element in back of the drum. Good luck!

Jul 09, 2009 | Dryers

2 Answers

Dryer wil not spin


Hope this info helps, ps don't forget to give me a rating thanks!!


For an electric dryer that runs but doesn’t heat, follow this repair roadmap:
Flip the circuit breaker off and then back on. Electric dryers run on a two-pole, 240v breaker. A common problem is for one of the legs to break which cuts the 240v that the elements need to heat up but it still supplies the 120v for the motor. The result is that the dryer runs but doesn’t heat.
If the breaker checks out, then it’s time to do some surgery. Unplug the dryer and open it up.
. Use your ohm meter to test the thermostats. All should show continuity.
Measure the resistance of the heating element with your ohm meter. Normal readings are in the neighborhood of 30 ohms.
In rare cases, the centrifugal switch in the motor can fail which breaks the power circuit for the heating elements. If this is the case, then the entire motor must be replaced since the centrifugal switch is built into the motor.

May 08, 2009 | Dryers

1 Answer

Heating element heats up, but dryer will not spin.


Since you stated that the heating element is heating up I believe it rules out the thermal switches.
When you push the start button does it make the motor make any noise? Maybe hear the motor humming? Two things to check for are Broken Belt or Bad Motor:
This requires common sense and since you are going to be bypassing the safety features you need be CAREFUL.

First, with door open, manually press in door switch to by-pass door safety, then press "start", try to manually start the dryer by spinning the drum by hand, If you hear the motor humming but it does not start spinning on it's own; most likely it is a broken belt which can be changed without much difficulty for less than $15 bucks. NOW if it then continues to spin on it's own GET YOUR HAND OUT OF THERE and close the door; you have a bad motor and even though it started it needs to be replaced. A motor for that is available for just under $100 bucks and is not to bad to replace, I would recommend replacing the belt at the same time since you will be in there. Good Luck!

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2 Answers

Dryer motor


if the motor buzzes when you push start then it is a bad motor.as long as the drum turns freely by hand.

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