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I tried to backup my computer on a Maxtor 3100 100gb external HD and got a message that if it is formatted in Fat32 only 4gb could be backedup. I need to backup 35gb Thanks

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In that case format the Maxtor in NTFS the option for that is in the Format window.

Posted on Oct 04, 2010

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I have a Maxtor onetouch 4. I want to use it as an external hard drive. Windows explorer recognizes it but when I try to copy files to it, it says the drive is write protected. I down loaded the Maxtor...


That's because the software it comes with unlocks the drive to do backups. You should be able to format the drive in windows and then it should work fine for your purposes.
Right Click the Drive, Select Format, give it a volume name if you want and select quick format. Leave everything else default.
Comment back if you have any questions

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I have a Maxtor 3100 100gb external HD and tried to backup my computer and it would only backup 4gb. I got a message that if the HD is formatted in FAT32 it would only backup 4gb. I need to backup about...


1. Please connect you external HD to your computer
2. Fat32 can only handle a limited amount of data
3.Go to the Control Panel
4. Open up Administrative Management
5. Open Computer Management
6. Open Disk Management
7. In the denter panel you will see your Maxtor expressed
8. Right click on the drive
9. Click format
10. Choose NTFS
if not given the coice, it will usually format to NTFS anyway, but get smart, explore Disk Management and make sure
11. I'm giving a general scenario across 3 different Windows OS Sytems
12. When you tell us your exact Operating System, we can be more helpful

TheSelkie

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1 Answer

Running Windows 7 Home premium. External drive Verbatim USB 250 Silver is recognized, but, needs to be reformatted. I've tried to format (NTSF) using tool in Disk Management. Format runs forever and...


Hello and thank you for using Fixya's services.

This problem happens quite a bit with Windows Vista. It seems that Windows Vista puts a hidden file in the backup; which locks the device.

Open the external device (Windows 7 is fine). Click on "view hidden folders and files." Delete any hidden files you may have in the external.

Go back to "my computer" and right click on the external hard drive letter. Choose properties and security tab. Make your user-name as a main user (administrator) and disable the read only.

Reboot the computer and see if this works.

Please let me know if you have any questions.

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Cannot get external hard drive to work


- Make sure that the hard drive (HD) is properly connected to the computer.

- Try connecting it to a different computer to make sure that the HD is the problem.

- Check the Disk Management in your computer to see if the HD could still be detected. Once detected, reformat the HD and it should work again.

To check the Disk Management:

NOTE: Make sure that the external HD is connected and turned ON.

1. Right-click "My Computer" (XP) or "Computer" icon (Vista)
2. Select Manage and click on "Disk Management".
3. From the Disk Management, you will see a drive letters
4. Write down all the drive letters and then disconnect the Maxtor HD from the computer.
5. If there's a drive letter that disappears, then that is your Maxtor HD.
6. Reconnect the Maxtor HD and reformat it. You may right-click the drive letter and there's an option to format the HD.

If you're hearing a clicking sound while the HD is turned on, mostly, it's already defective.

Have a great day!

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Problem open up my maxtor one touch 500gb to retieve photos


first, recover your files. You will need to use hard drive deleted photo recovery program like Asoftech Photo Recovery, you can follow this video to recover deleted photo
http://www.youtube.com/watch?v=sNxApz_PBW8

I've had to use it many times in the past but in this case you need to plug that drive into another system as an external drive or slave drive and run the software from there. It will rebuild the drive and hopefully recover the files.

After you get back your files, you can then format the drive and reinstall your system.

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i had the same problem, i have removed the hdd cover and manually rotated the disc few times, it worked for 20-30 minutes, but it was enough to recover my data

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Before runnning the backup please go ahead and run the check disk once..
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Uninstall the back up software, and choose another or reinstall it.

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