Question about HP LaserJet 1320 Printer

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HP Laserjet 1320n Error Lights not in Manual

I've got a HPLJ 1320n that is showing a combination of status lights which are not in the user's manual (which leads me to believe this isn't going to be good!). The lights I have are:

Toner Light: No Light
Attention Light: Solid Amber/Orange
Ready Light: Blinking Green
Go Button Light: Blinking Green

I've done a power cycle several times leaving the printer off a couple mins each time. Once back on, I can't print a test page or clear the lights. I've changed toners twice and I don't see any paper jams. I'm thinking it's something serious as these lights don't appear in the manual.


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  • MePH iTiC May 27, 2008

    I don't get a secondary error code from pressing the Go button. I have tried leaving it unplugged for 5+ mins. I have noticed that I get these error lights pretty much as soon as the unit is turned on. It doesn't go through it's system check/warm up.

    I've tried a settings reset (holding down Go button and turning unit on for atleast five secs but no longer then 15 secs) and an NVRAM reset (holding down the Go button and turning unit on for atleast 20 seconds), neither seem to do anything.


  • MePH iTiC May 27, 2008


    If you could email the manual, that would be helpful ... mephitic at gmail dot com

    Haven't really checked the fuser yet, I'm leaning towards formatter, but we'll see how that goes. Thanks for the assist.


  • wayne churchill May 11, 2010

    As you already know that error doesn't appear in the manual, which makes this a bit of a guess and i see by your update you know what you're doing - does the fuser get warm?? i personally think it's either the fuser or the formatter board.

    If you haven't already got it, i could e mail you the service manual (8.07 mb). If you want it just reply with your e mail address.



  • wayne churchill May 11, 2010

    If you press the go button do you get a secondary error message?? If so what is it and have you tried unpluging it, leaving it for at least 5 minutes.



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I confirm the solution is to switch formatter assembly

Part Number Description Printer Compatibility Notes
CB355-67901 Formatter, LJ 1320 (base model only) LaserJet 1320 base model only
CB356-67901 Formatter, LJ 1320n/tn LaserJet 1320n/tn
CB358-67901 Formatter, LJ 1160/Le LaserJet 1160/L
Q3990-67901 Formatter, LJ 1320nw LaserJet 1320nw

Posted on Mar 22, 2010

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Hi friends......
shivachadra is here.....just i faced this problem "Attention, Ready, and GO LEDs are on solid"
and i got solution in troubleshooting....just vi refixe the connetion of laser scanner........its the error of comunication between laser scanner and formatter....

Posted on Feb 17, 2010


It needs a new formatter.

Posted on Jun 12, 2008

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I have the exact same error since last week (June 9th) and of course nothing in the HP manuals or guides has the details about this combination light codes.

Tried HP Support & they want $25 to even talk to me about it.

If anyone finds the meaning of this error, please post here.

HP Support sucks..

Posted on Jun 16, 2008

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I have the same problem just now. Has anyone found a solution?

Posted on Jun 09, 2008

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Posted on Jan 02, 2017

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